F5 Distributed Cloud Bot Defense (formerly Shape Defense, acquired January 2020) provides security to protect a website from bots, fake users, and unauthorized transactions, preventing large scale fraud and eroded user experiences. Companies get visibility, detection and mitigation outcomes to reduce fraud and cloud hosting, bandwidth and compute costs, improve user experiences, and optimize their business based on real human traffic.
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IBM Trusteer
Score 9.0 out of 10
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IBM Security offers the IBM Trusteer fraud detection and prevention application, to support financial institutions and antivirus applications with additional malware and phishing prevention, as well as provide digital identity protection and prevent fraud. IBM acquired Trusteer in 2013, and the product includes the IBM Trusteer Fraud Prevention Suite, IBM Trusteer Rapport malware and phishing protection tool, IMB Trusteer Pinpoint Detect account takeover protection, and integration with IBM…
I'd strongly recommend it, but with a few caveats depending on how mature the team is with behavioral based security tools. One of our fintech clients was getting hit with low volume, widely spread login attempts, below our rate limiting thresholds. F5 Distributed Cloud Bot Defense was able to flag abnormal input timings, inconsistent device fingerprinting and high entropy in field population behavior. You can only imagine the wave of downstream account lockouts this saved the client. On the other end we had a client with a real time trading platform using Graphql over websockets. F5 Distributed Cloud Bot Defense wasn't able to tap into that stream natively. we had to reverse engineer a proxy layer to inspect events. It worked but it was clunky and not officially supported
Trusteer is great for banking and protecting a computer beyond internet banking! There can be painful times when we try to help a customer who has Trusteer and Norton or McAfee and it doesn't want to work. But Trusteer has great services offered in their portal in the Start Menu.
Quickly helps mitigate the retooling and newer advanced bot attacks
Excellent customer service from our f5 bot Defense team/partners
Easy to do Traffic Analysis/False Positive reviews with their dashboard of data
Our F5 Security/Solutions Architect and TAM is always there for us whenever we need them
First class service by the F5 Distributed Cloud Bot DefenseSOC, the Tactics Team, the F5 Testing person that helps us, the mobile SDK experts, the Client-Side Signals experts and F5 management
Industry best Threat Briefings
Not only is F5 Distributed Cloud Bot Defense great at stopping the advanced bot attacks, they also have protection against any tampering or replay attacks.
IBM Trusteer maintains the same focus with what it offers as a comprehensive and reliable vision tool. The technical support is the best that has been handled. The integration with other elements is reciprocal and of unique quality to promote the use at the corporate and advanced level. No more saying that we use the software because it is also economically sustainable and favors us a lot
Official support can sometimes take time to reach the right people. However, once you are in contact with the appropriate experts, the support is excellent, as F5 staff are true specialists. On the other hand, we always receive prompt assistance from our local sales team, who typically help us connect with the right people quickly.
Implementation of Distributed Cloud is accomplished a few different ways, it would pay to meet with the F5 team and map out your implementation prior to acquisition to make sure you Infrastructure and Operations teams are aligned to the approach and requirements.
Clodflare bot management was our other obvious option for us. We tested it on a staging version of our RFQ platform. It was great for broad traffic filtering but had a hard time with nuanced differences between real subcontractors and low volume bots mimickingt human input whereas that's where F5 Distributed Cloud Bot Defense thrived
We use FraudMAP to monitor activity inside of the Online Banking login and we love it! It helps us to find strange IPs, inconsistent activity, fraudulent activity, and updates done within online banking. We use it in conjunction with Trusteer because Trusteer can tell us when a registered PC has a potentially malicious virus on it before any logins are processed
Prior to F5 Distributed Cloud Bot Defense, we were averaging 12k plus credential stuffing attempts weekly across client portals That number fell down to less than a thousand in just 4 weeks
Over 90 percent of scraping and unauthorized price harvesting blocked
Since the implementation of this tool as a support mechanism to safeguard the identity of our treasures, the organization has had a significant return to the sustainable resources that this tool offers (ROI). It is positive since we have maintained the link of work for which we are made and the satisfaction of our customers.
Professional and sustainable technical support. It is worth the investment because it does not affect the budget, but there are both substantive and objective gains.
We have reached the goal of advancing towards the integration of our service platforms with IBM Trusteer towards the consolidation of a reliable and sustainable organization.
