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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Watson Studio

    Score10 out of 10
    N/AIBM Watson Studio enables users to build, run and manage AI models, and optimize decisions at scale across any cloud. IBM Watson Studio enables users can operationalize AI anywhere as part of IBM Cloud Pak® for Data, the IBM data and AI platform. The vendor states the solution simplifies AI lifecycle management and accelerates time to value with an open, flexible multicloud architecture.N/A

    Sage CRM

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.

    $33

    per month

    Pricing
    IBM Watson StudioSage CRM
    Editions & Modules
    No answers on this topic
    Sage CRM (cloud)
    $45
    Per User per Month
    Sage CRM (on premise)
    $0
    Lifetime License per Seat
    Offerings
    Pricing Offerings
    IBM Watson StudioSage CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Tiered pricing is available for multiple users.
    More Pricing Information
    Community Pulse
    IBM Watson StudioSage CRM
    Considered Both Products
    IBM
    No answer on this topic
    Sage
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    8 Answers
    Features
    IBM Watson StudioSage CRM
    Platform Connectivity
    Comparison of Platform Connectivity features of IBM Watson Studio on Cloud Pak for Data and Sage CRM
    Feature
    IBM Watson Studio on Cloud Pak for Data
    8.1
    22 Ratings
    3% below category average
    Sage CRM
    -
    Ratings
    Connect to Multiple Data Sources8.022 Ratings00 Ratings
    Extend Existing Data Sources8.022 Ratings00 Ratings
    Automatic Data Format Detection10.021 Ratings00 Ratings
    MDM Integration6.414 Ratings00 Ratings
    Data Exploration
    Comparison of Data Exploration features of IBM Watson Studio on Cloud Pak for Data and Sage CRM
    Feature
    IBM Watson Studio on Cloud Pak for Data
    10.0
    22 Ratings
    17% above category average
    Sage CRM
    -
    Ratings
    Visualization10.022 Ratings00 Ratings
    Interactive Data Analysis10.022 Ratings00 Ratings
    Data Preparation
    Comparison of Data Preparation features of IBM Watson Studio on Cloud Pak for Data and Sage CRM
    Feature
    IBM Watson Studio on Cloud Pak for Data
    9.5
    22 Ratings
    15% above category average
    Sage CRM
    -
    Ratings
    Interactive Data Cleaning and Enrichment10.022 Ratings00 Ratings
    Data Transformations10.021 Ratings00 Ratings
    Data Encryption8.020 Ratings00 Ratings
    Built-in Processors10.021 Ratings00 Ratings
    Platform Data Modeling
    Comparison of Platform Data Modeling features of IBM Watson Studio on Cloud Pak for Data and Sage CRM
    Feature
    IBM Watson Studio on Cloud Pak for Data
    9.5
    22 Ratings
    12% above category average
    Sage CRM
    -
    Ratings
    Multiple Model Development Languages and Tools10.021 Ratings00 Ratings
    Automated Machine Learning10.022 Ratings00 Ratings
    Single platform for multiple model development10.022 Ratings00 Ratings
    Self-Service Model Delivery8.020 Ratings00 Ratings
    Model Deployment
    Comparison of Model Deployment features of IBM Watson Studio on Cloud Pak for Data and Sage CRM
    Feature
    IBM Watson Studio on Cloud Pak for Data
    8.0
    22 Ratings
    6% below category average
    Sage CRM
    -
    Ratings
    Flexible Model Publishing Options9.022 Ratings00 Ratings
    Security, Governance, and Cost Controls7.022 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of IBM Watson Studio on Cloud Pak for Data and Sage CRM
    Feature
    IBM Watson Studio on Cloud Pak for Data
    -
    Ratings
    Sage CRM
    8.8
    17 Ratings
    12% above category average
    Customer data management / contact management00 Ratings9.017 Ratings
    Workflow management00 Ratings8.616 Ratings
    Territory management00 Ratings8.517 Ratings
    Opportunity management00 Ratings8.917 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.016 Ratings
    Contract management00 Ratings8.614 Ratings
    Quote & order management00 Ratings9.016 Ratings
    Interaction tracking00 Ratings9.216 Ratings
    Channel / partner relationship management00 Ratings8.716 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of IBM Watson Studio on Cloud Pak for Data and Sage CRM
    Feature
    IBM Watson Studio on Cloud Pak for Data
    -
    Ratings
    Sage CRM
    8.1
    16 Ratings
    5% above category average
    Case management00 Ratings8.016 Ratings
    Call center management00 Ratings8.215 Ratings
    Help desk management00 Ratings8.214 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of IBM Watson Studio on Cloud Pak for Data and Sage CRM
    Feature
    IBM Watson Studio on Cloud Pak for Data
    -
    Ratings
    Sage CRM
    8.7
    16 Ratings
    12% above category average
    Lead management00 Ratings8.816 Ratings
    Email marketing00 Ratings8.715 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of IBM Watson Studio on Cloud Pak for Data and Sage CRM
    Feature
    IBM Watson Studio on Cloud Pak for Data
    -
    Ratings
    Sage CRM
    9.0
    17 Ratings
    16% above category average
    Task management00 Ratings9.016 Ratings
    Billing and invoicing management00 Ratings9.015 Ratings
    Reporting00 Ratings9.113 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of IBM Watson Studio on Cloud Pak for Data and Sage CRM
    Feature
    IBM Watson Studio on Cloud Pak for Data
    -
    Ratings
    Sage CRM
    8.6
    17 Ratings
    12% above category average
    Forecasting00 Ratings8.716 Ratings
    Pipeline visualization00 Ratings8.416 Ratings
    Customizable reports00 Ratings8.717 Ratings
    Customization
    Comparison of Customization features of IBM Watson Studio on Cloud Pak for Data and Sage CRM
    Feature
    IBM Watson Studio on Cloud Pak for Data
    -
    Ratings
    Sage CRM
    8.6
    17 Ratings
    12% above category average
    Custom fields00 Ratings8.517 Ratings
    Custom objects00 Ratings8.516 Ratings
    Scripting environment00 Ratings9.016 Ratings
    API for custom integration00 Ratings8.314 Ratings
    Security
    Comparison of Security features of IBM Watson Studio on Cloud Pak for Data and Sage CRM
    Feature
    IBM Watson Studio on Cloud Pak for Data
    -
    Ratings
    Sage CRM
    8.7
    17 Ratings
    4% above category average
    Single sign-on capability00 Ratings8.717 Ratings
    Role-based user permissions00 Ratings8.813 Ratings
    Social CRM
    Comparison of Social CRM features of IBM Watson Studio on Cloud Pak for Data and Sage CRM
    Feature
    IBM Watson Studio on Cloud Pak for Data
    -
    Ratings
    Sage CRM
    9.4
    13 Ratings
    22% above category average
    Social data00 Ratings9.513 Ratings
    Social engagement00 Ratings9.313 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of IBM Watson Studio on Cloud Pak for Data and Sage CRM
    Feature
    IBM Watson Studio on Cloud Pak for Data
    -
    Ratings
    Sage CRM
    9.0
    14 Ratings
    18% above category average
    Marketing automation00 Ratings9.114 Ratings
    Compensation management00 Ratings8.912 Ratings
    Platform
    Comparison of Platform features of IBM Watson Studio on Cloud Pak for Data and Sage CRM
    Feature
    IBM Watson Studio on Cloud Pak for Data
    -
    Ratings
    Sage CRM
    7.8
    16 Ratings
    2% above category average
    Mobile access00 Ratings7.816 Ratings
    Best Alternatives
    IBM Watson StudioSage CRM
    Small Businesses
    RapidMiner
    Score8.9 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Anaconda
    Score8.8 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Posit
    Score10 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Watson StudioSage CRM
    Likelihood to Recommend
    8.0
    (65 ratings)
    8.9
    (28 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    5.1
    (11 ratings)
    Usability
    9.6
    (2 ratings)
    8.9
    (11 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    8.2
    (1 ratings)
    Support Rating
    8.2
    (1 ratings)
    7.9
    (8 ratings)
    In-Person Training
    8.2
    (1 ratings)
    7.0
    (1 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    8.0
    (1 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Watson StudioSage CRM
    Likelihood to Recommend
    IBM
    It has a lot of features that are good for teams working on large-scale projects and continuously developing and reiterating their data project models. Really helpful when dealing with large data. It is a kind of one-stop solution for all data science tasks like visualization, cleaning, analyzing data, and developing models but small teams might find a lot of features unuseful.
    Incentivized
    Read full review
    Sage
    as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
    Read full review
    Pros
    IBM
    • Integration of IBM Watson APIs such as speech to text, image recognition, personality insights, etc.
    • SPSS modeler and neural network model provide no-code environments for data scientists to build pipelines quickly.
    • Enforced best-practices set up POCs for deployment in production with a minimum of re-work.
    • Estimator validation lets data scientists test and prove different models.
    Incentivized
    Read full review
    Sage
    • When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
    • Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.
    Incentivized
    Read full review
    Cons
    IBM
    • The cost is steep and so only companies with resources can afford it
    • It will be nice to have Chinese versions so that Chinese engineers can also use it easily
    • It takes a while to learn how to input different kinds of skin defects for detection
    Incentivized
    Read full review
    Sage
    • Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
    • Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
    • Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    because we find out that DSX results have improved our approach to the whole subject (data, models, procedures)
    Incentivized
    Read full review
    Sage
    There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
    Incentivized
    Read full review
    Usability
    IBM
    The UI flawlessly merges this offering by providing a neat, minimal, responsive interface
    Incentivized
    Read full review
    Sage
    Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    From time to time there are services unavailable, but we have been always informed before and they got back to work sooner than expected
    Incentivized
    Read full review
    Sage
    No answers on this topic
    Performance
    IBM
    Never had slow response even on our very busy network
    Incentivized
    Read full review
    Sage
    Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
    Read full review
    Support Rating
    IBM
    I received answers mostly at once and got answered even further my question: they gave me interesting points of view and suggestion for deepening in the learning path
    Incentivized
    Read full review
    Sage
    Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
    Incentivized
    Read full review
    In-Person Training
    IBM
    The trainers on the job are very smart with solutions and very able in teaching
    Incentivized
    Read full review
    Sage
    Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
    Incentivized
    Read full review
    Online Training
    IBM
    The Platform is very handy and suggests further steps according my previous interests
    Incentivized
    Read full review
    Sage
    No answers on this topic
    Implementation Rating
    IBM
    It surprised us with unpredictable case of use and brand new points of view
    Incentivized
    Read full review
    Sage
    The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    The main reason I personally changed over from Azure ML Studio is because it lacked any support for significant custom modelling with packages and services such as TensorFlow, scikit-learn, Microsoft Cognitive Toolkit and Spark ML. IBM Watson Studio provides these services and does so in a well integrated and easy to use fashion making it a preferable service over the other services that I have personally used.
    Incentivized
    Read full review
    Sage
    Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted. In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.
    Read full review
    Scalability
    IBM
    It helped us in getting from 0 to DSX without getting lost
    Incentivized
    Read full review
    Sage
    No answers on this topic
    Return on Investment
    IBM
    • Could instantly show data driven insights to drive 20% incremental revenue over existing results
    • Still don't have a real use case for unstructured data like twitter feed
    • Some of the insights around user actions have driven new projects to automate mundane tasks
    Incentivized
    Read full review
    Sage
    • It is very affordable in pricing, compared to competitors
    • Lead management and convertion into prospects is also a very easy process
    • Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
    Incentivized
    Read full review
    ScreenShots