IBM® webMethods offers a hybrid, enterprise-grade integration platform as a service (iPaaS) that allows users to securely control applications, APIs, B2B and files across environments and locations.
$2,500
per month
Square 9 Softworks
Score9.3 out of 10
N/A
For document-intensive companies looking to improve business efficiency, Square 9 Softworks develops solutions for process automation that aim to drive increased productivity across all business applications.
$250
per month 5 users
Pricing
IBM webMethods Hybrid Integration
Square 9 Softworks
Editions & Modules
IBM webMethods Hybrid Integration Standard Tier
$2,500
per month
Square 9 Process Automation Essentials
$50
per month per user (5 User Minimum)
Square 9 Digital Transformation Essentials
$68
per month per user (5 User Minimum)
Square 9 Enterprise Essentials
$75
per month per user (10 User Minimum)
Offerings
Pricing Offerings
IBM webMethods Hybrid Integration
Square 9 Softworks
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Required
Additional Details
—
Offered via a three-tier pricing model that allows customers to scale their solution up or down based on the changing needs of their organization.
Pricing excludes professional services and implementation fees
In any scenario where a distributed enterprise IT landscape needs a unified approach to solve the challenges of enabling a common information supply chain where different stakeholders as well as citizen developers can be empowered to contribute, participate and own their own parts of the integration landscape - IBM webMethods offers a capable, architecturally sound and cost efficient way of supporting a wide range of enterprise system integration needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Square 9 Softworks is really good for internal and external filing services. Square 9 Softworks is also an application that can be utilized for databases to store and extract data. If the volume of your filing isn’t heavy or on a day-to-day basis then I wouldn’t recommend Square 9 Softworks.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The software is very flexible, and the technicians were great at implementing our customizations for the PO project.
While indexing fields in Global Search, the Key Free tool works great.
Global Search is well-organized. It's easy to navigate and find your documents.
The process for completing your project was well done. Communicating with individuals at Square 9 who were responsible for different aspects of the project was easy.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
GlobalSearch could use some enhancements in layout - THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
GlobalSearch could use external sharing of documents THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
GlobalForms could have better formatting tools to enhance the fields and text formatting
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The webMethods platform is a fantastic tool for modernizing information systems. It's easy to use and delivers rapid results.The platform is focused on innovation and is accelerating its improvement with the acquisition by IBM.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We absolutely can't imagine not continuing software maintenance as there are always new additions that improve the system not to mention the excellent tech support when issues are encountered. Response times for troubleshooting are very quick and usually, my issue is resolved in less than an hour after connecting with support.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
IBM webMethods Hybrid Integration is a robust tool that can be used across the Enterprise globally with visibility of the application environment for both on-prem and the cloud. It is used for API gateways and microservices communication services and does a good job in all these areas and is the single tool that we use for connectivity in our hybrid IT environment.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The items I am searching for are easily found. They are found in at least 95% of the searches. The failure rate generally is related to another employees user error or a template error set up by our Square 9 team in house.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The webMethods platform is very stable and does not cause incidents: if it is well configured and tailored at the base. Infrastructure incidents represent 20% of incidents (full disk, memory peaks, etc.) 80% of incidents come from the implementation of the code in the platform. If a code is not optimized and a high volume is observed in production, this can cause incidents. Similarly, if all error cases or conditions are not handled in the code, this can cause errors. Finally, there can be common errors if the applications connected to the platform do not return quality data or are unavailable.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The webMethods platform is designed to handle a high volume of small messages. It's a tool for continuous processing.The incidents I've seen involving application performance declines are caused by: - Code optimization issues - File size issues or fragmentation of the transmitted file - Misuse of the platform (batch processing) - Monitoring data was not purged, and the user was working with millions of data points
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.
In the majority of the tickets I've created, support has been very responsive and provided the right solutions or solutions.Resolving a ticket also depends on the information provided by the creator. It's important to provide the technical context and information about the environment, as well as information to help the support team reproduce the incident.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We had one "production down" incident that took about a day to get help on. I think that's a bit too long. The support people seem confident but not that friendly. I feel like I'm bothering them when I get help, but they get the job done.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We received in-person training from the webMethods team. We received standard training from the vendor and custom training on specific security topics.The training sessions went well but remained very standard and did not adapt to the client's specific business. In-person training is more suitable for rapid skill development. It is necessary to practice for a few weeks to ensure familiarity with the tool.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.
I found clear and easy-to-follow training with realistic use cases for quick understanding and a 360° view of the features. The lesson format allows you to progress and learn by breaking down the allocated time.The technical courses are described step by step, allowing you to quickly get to grips with the products
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
When implementing webMethods, it's essential to have the right support and guidance.It's important to map out the interactions, document them, prepare test cases, and implement them while making maximum use of the product's native features.Additional tools must also be planned to automate deployments, visualize logs, and monitor the platform.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I think the implementation could have gone a little smoother than it did. Now that I know how to use the software, I could do it myself. I feel that as an organization, we could have been a little better prepared. If the consultant was more aware of what we were looking for, they could have assisted in setting up some workflows for us as per the contract. But because we were not prepared, the initial implementation process was a little painful. That said, adding a document management system to ANY business kinda means everyone has to re-think the way they do their work which can be difficult for some staff.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
webMethods.io IntegrationDescriptionWe uses webMethods.io Integration to solve some of our application to applications and business to business integration needs. It is the Integration Platform as a Service solution that we use in a mix with our continued use of webMethods Integration Server and Trading Networks on-premises. For any solutions that meet the use cases that we deem an appropriate fit for running in the cloud, we build those solutions using webMethods.io Integration. More specifically, we use webMethods.io Integration to synchronize changes in one application or system, in another application or system, by shipping data mutations via integration messaging and API calls. We also use webMethods.io Integration to integrate with external organizations. Our trading partners and supply chain partners provide APIs that we consume, and vice versa, to notify each other of business process events as they occur in the respective organizations. Please provide some detailed examples of things that webMethods.io Integration (webMethods Integration Cloud) does particularly well. Easy to usePriced competitivelySupports robust and resilient integration solutions please provide some detailed examples of areas where webMethods.io Integration (webMethods Integration Cloud) has room for improvement. These could be features that are hard to use, missing functionality, or just things that you'd like to see done differently. Complex logic is hard to understand in a simple diagrammatic user interface too simplistic for solutions that are complicated or go against the gain runtime observability could be improved please describe some specific scenarios based on your experience where webMethods.io Integration (webMethods Integration Cloud) is well suited, and/or scenarios where it is less appropriate. We don't use webMethods.io Integration for scenarios where we need to integrate to on-premises legacy applications that have limited support for modern security controls such as OAuth 2.0 and transport encryption. Likewise, we don't use it for solutions that involve any of our systems that are controlled by safe-working processes. For those scenarios, of which we have many, we maintain on-premises webMethods Integration Server and Trading Networks instances to build and execute and support and monitor those solutions. This then requires us to hook our on-premises integration platform up to the webMethods.io Integration cloud, to ship messages between the two integration platforms. This all begs the question if a cloud solution cannot be used for all use cases or scenarios that the business has, then why add the complexity of using the cloud at all if you still need to maintain an on-premises solution to support the non-cloud appropriate scenarios. What positive or negative impact (i.e. Return on Investment or ROI) has webMethods.io Integration (webMethods Integration Cloud) had on your overall business objectives?webMethods.io Integration is a cost-effective approach to integration in isolationwebMethods.io Integration as a supplement to on-premises integration is pointless and redundant and just adds complexity to the environment and additional costswebMethods.io Integration is a tough sell for organizations using Microsoft Azure integration products such as Logic AppswebMethods.io Integration has a faster time to market where the use case means standard provided adapters can be used describe how webMethods.io Integration (webMethods Integration Cloud) stacks up against them and why you selected webMethods.io Integration (webMethods Integration Cloud). For any organization which is already using Software AG products on-premises, such as webMethods Integration Server and Trading Networks, or Universal Messaging, evaluating and using webMethods.io Integration is the path of least resistance. It will be incredibly easy for your webMethods team to get up to speed on how to use webMethods.io Integration, and start developing new solutions on it. However in my opinion you should only add cloud to your integration product portfolio if you believe you can move 100% of your integration needs to the cloud. Otherwise, you will need to maintain an on-premises integration solution anyway, which means you end up with a more complex IT landscape by adding cloud to supplement on-premises integration for little benefit in terms of cost, complexity, and resourcing requirements. For organizations that are not already a Software AG shop, you should evaluate webMethods.io Integration on its merits, however, it's usually the right decision to double down on your existing products and vendors if you have no big issues with the current state. This is to say that if you are a Microsoft shop then adding Azure cloud products to your portfolio is pretty much inevitable, and avoiding the complexity of multiple clouds should also be something organizations consider.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We tried Etrieve before Square 9 and it never got off the ground. Our requirements were too complex and the platform could not accommodate them. Square 9 offered the flexibility and customization we needed from the start. Support worked with us to build workflows that actually fit our processes instead of forcing us into a rigid structure.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Reduction in human error through manual data entry process now being automated
Reduction in cost due to automation allowing the function to not require a full time employee
Reduction in time spent performing the previous manual tasks. Example: on our consolidated shipment days, it could take doc clerk 2-3 hours to prepare master document package. This has been reduced to 30 minutes or less (depending on size of shipment and time needed for OCR to complete)
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
