Icertis vs. Ironclad

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Icertis
Score 8.1 out of 10
Enterprise companies (1,001+ employees)
Icertis supports contract lifecycle management (CLM). The analyst-validated Icertis Contract Intelligence (ICI) platform aims to turn contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Icertis boasts users among iconic brands and disruptive innovators who use Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+…N/A
Ironclad
Score 7.3 out of 10
N/A
Ironclad, from the company of the same name in San Francisco, is designed to streamline every part of the contract process—so users can focus on legal work, not paperwork.N/A
Pricing
IcertisIronclad
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IcertisIronclad
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Features
IcertisIronclad
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Icertis
7.2
11 Ratings
14% below category average
Ironclad
8.6
3 Ratings
4% above category average
Contract creation7.811 Ratings8.82 Ratings
Contract templates7.810 Ratings8.43 Ratings
Clause library/saved fields8.010 Ratings8.02 Ratings
Guided logic5.49 Ratings9.01 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Icertis
6.8
13 Ratings
21% below category average
Ironclad
8.5
3 Ratings
2% above category average
Contract sharing6.811 Ratings8.83 Ratings
Contract editing7.09 Ratings7.63 Ratings
Collaborating on contracts6.410 Ratings9.43 Ratings
MS Word plug-in7.49 Ratings8.42 Ratings
Approval process6.912 Ratings8.23 Ratings
Interdepartmental workflows6.110 Ratings8.63 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Icertis
6.7
12 Ratings
24% below category average
Ironclad
7.7
3 Ratings
10% below category average
Contract database7.511 Ratings9.02 Ratings
Contract search6.511 Ratings6.43 Ratings
Contract milestone reminders & alerts6.210 Ratings6.72 Ratings
Custom contract reports5.79 Ratings8.62 Ratings
Tracking contract status6.510 Ratings9.02 Ratings
Compliance check7.47 Ratings7.01 Ratings
Best Alternatives
IcertisIronclad
Small Businesses
Jotform
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Score 8.7 out of 10
Jotform
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Score 8.7 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.7 out of 10
Jotform
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Score 8.7 out of 10
Enterprises
Conga CLM
Conga CLM
Score 8.6 out of 10
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Score 8.6 out of 10
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User Ratings
IcertisIronclad
Likelihood to Recommend
6.4
(13 ratings)
8.0
(3 ratings)
Usability
8.2
(2 ratings)
8.4
(3 ratings)
Support Rating
4.1
(2 ratings)
9.0
(3 ratings)
Ease of integration
5.0
(10 ratings)
-
(0 ratings)
User Testimonials
IcertisIronclad
Likelihood to Recommend
Icertis
Icertis is well suited for organizations that have a large number of contracts to manage and need a centralized platform to manage them. It is particularly useful for organizations that need to track and manage contract expiration dates, renewals, and other important dates. It is also well suited for organizations that need to comply with regulatory requirements and need a platform to help with compliance.In terms of scenarios where Icertis may be less appropriate, it may not be the best fit for organizations with a small number of contracts to manage. It may also not be the best fit for organizations that need a high degree of customization, as the platform does have some limitations in terms of customization options. Additionally, Icertis may not be the best fit for organizations that want a platform that is focused on specific industries, such as construction or real estate, as it's more generic in nature.It's worth noting that Icertis is a powerful and flexible tool, and its suitability for a particular organization depends on the specific needs and requirements of that organization.
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Ironclad
IronClad works great for organizations that have to deal with a lot of legal agreements at the same time, it works great for having a legal team reviewing and modifying the same legal document in a single place, and the comments in the workflow, and the approval functionality allows keeping track of the changes and assign accountability.
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Pros
Icertis
  • Contract Creation and Management: Icertis excels at streamlining the contract creation process. It allows users to easily create and manage contracts using pre-approved templates, which can be customized as needed. The platform also includes built-in e-signature capabilities, making it easy for all parties to sign and execute contracts electronically. This has greatly reduced the time and resources needed for contract management, and has enabled our organization to be more efficient in the contract creation process.
  • Contract Compliance: Icertis helps organizations stay compliant with regulatory requirements by providing real-time tracking and alerts for contract expiration dates, renewal dates, and other important dates. This feature has been particularly useful for our organization, allowing us to avoid costly contract renewals and stay compliant with legal requirements.
  • Analytics and Reporting: Icertis provides powerful analytics and reporting capabilities that allow organizations to gain valuable insights into their contract portfolio. These analytics and reports can be used to identify trends, track performance, and make more informed business decisions. This has been particularly beneficial for our organization, allowing us to better understand the performance of our contracts and make more strategic decisions.
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Ironclad
  • Very flexible workflow design tool.
  • Functions are fine-tuned but not too much.
  • Easily understandable product which user can handle.
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Cons
Icertis
  • Some features are unnecessarily limiting. For example, the inability to delete records or change fields later if it turns out there has been a mistake in how the contract was entered or the term was described. The Icertis form fields are NOT the contract record that is required to be kept. If someone makes an error, they should be able to fix it. The contract itself doesn't change, and that is the business record.
  • Too much is built on the assumption that the person requesting the contract is the one with the control or ownership of the contract. It would be better if the person to whom the contract is submitted for review was the owner in the system.
  • Not all requests will in fact end with a contract. Sometimes requests are started and the project is abandoned or put on hold for a period of time. More status fields that reflect the reality of contracting would be helpful.
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Ironclad
  • Once you add someone into a workflow there is no way to remove them. It would be nice to be able to get out of a workflow or remove someone.
  • The "assignment" function could be more clear for those individuals who don't regularly use Ironclad. Perhaps prompting them on how to upload a signed agreement if they are not the owner of the workflow.
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Usability
Icertis
Some functionality could be achieved with less clicking, the change management could be done a bit a better for deployments
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Ironclad
The platform works great, the user interface is simple and clean, and very intuitive to use. Having different sections for completed or in progress workflows is really helpful, but I wish the title given to the different workflows could be easily modified in order to better identify the legal documents and workflows that are being developed with our different partners
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Support Rating
Icertis
super dependent on how much money you want to pay. The general regular support can usually take around one to two weeks to get an answer and sometimes that issue is fixed but the underlying issue is not addressed even if you call out that it is a repeated issue. It appears that sometimes support is not really trained in how your instance is set up so there can be a bit of back and forth just to be able to get the appropriate support.
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Ironclad
The Ironclad support team is very knowledgable and supportive to implement workflows, and also they also understand new features and releases. We could discuss how we should use considering future use.
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Alternatives Considered
Icertis
In our organization, we chose Icertis over Ariba Contracts because of its comprehensive feature set and its advanced contract analytics capabilities. We found that Icertis provided us with more flexibility and customization options, which was important for our organization's specific needs. Additionally, the AI-driven contract insights provided by Icertis have been extremely helpful in helping us optimize business decisions and realize the full potential of our contracts.Another important factor is that Icertis is industry agnostic, while Ariba Contracts has a stronger presence in specific industries. Icertis is more suitable for a wider range of organizations and that's why in our fictional organization we selected it.Overall, both Icertis and Ariba Contracts are powerful contract management software solutions, but Icertis's advanced contract analytics and its flexibility and industry agnostic approach make it a better fit for our fictional organization.
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Ironclad
IronClad is a comprehensive platform that allows legal teams, cross functional teams and approvers to keep track of the suggestions and changes made to legal agreements. It keeps everything in a single place, however it lacks the simplicity and practicality of DocuSign throughout the signing process, so we usually have to use both platforms to complete a legal workforce
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Return on Investment
Icertis
  • Since implementing the platform, we have seen a significant reduction in the time and resources spent on contract management. This has allowed us to reallocate these resources to other areas of the business, resulting in increased revenue.
  • Additionally, Icertis has helped us to improve our entitlement and obligations management, allowing us to better track and manage our contract expiration dates, renewals, and other important dates. This has helped us to avoid costly contract renewals and stay compliant with regulatory requirements, thereby protecting us against noncompliance and penalties.
  • The platform's built-in analytics and reporting capabilities have also been valuable in helping us to gain valuable insights into our contract portfolio, allowing us to make more informed business decisions. Additionally, the platform's contract intelligence has helped us to shorten our sales cycles, which has enabled us to close more deals in less time.
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Ironclad
  • Positive - Increased efficiency, as all work into the legal department flows into Ironclad. We can see where resources are being spent and which internal business partners are utilizing the legal department the most.
  • Positing - Better internal business partner service. We are able to communicate directly with our internal partners as to the status of their request and keep them apprised where we are in the negotiation process, etc.
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ScreenShots

Icertis Screenshots

Screenshot of Intelligent Contract Set-up: Intelligent Contract Setup: Personalized, role-based experience for any type of user with flexibility models for complex organizationsScreenshot of Contract Operations: Self-service contracting with intelligent contract negotiations and bulk processing for quick responsesScreenshot of Governance Risk & Compliance: Enables users to proactively identify, assess and manage all contract risks and ensure the fulfillment of contractual obligations based on proactive insights from ICI’s compliance tools.Screenshot of Reporting & Dashboards: Improves visibility to reduces contract cycle times improve negotiation outcomes with dashboards and reportsScreenshot of Analyze Obligations: Obligations and fulfilments can be viewed from customized reports- across users, contract types, and statusScreenshot of Obligation Dashboard: Provides a 360-degree view of compliances with micro-actionable insights to the level of individual agreements