TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Icinga

    Score9 out of 10
    N/AIcinga is an open source network monitoring platform. It includes automation, modularized integration packages, and prebuilt alerts and reporting capabilities.N/A

    SmartDraw

    Score8.4 out of 10
    N/ASmartDraw is a diagramming and flow chart building tool from SmartDraw Software in San Diego, California.

    $131.40

    per year (for a single user on an individual plan)

    Pricing
    IcingaSmartDraw
    Editions & Modules
    No answers on this topic
    Team
    $119.40
    per year per user (3 minimum)
    Individual
    $131.40
    per year single user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    IcingaSmartDraw
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IcingaSmartDraw
    Considered Both Products
    Icinga GmbH
    No answer on this topic
    SmartDraw Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    75%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    6 Answers
    Best Alternatives
    IcingaSmartDraw
    Small Businesses
    No answers on this topic
    OmniGraffle
    Score9.8 out of 10
    Medium-sized Companies
    Nagios Core
    Score7.7 out of 10
    OmniGraffle
    Score9.8 out of 10
    Enterprises
    HPE OneView
    Score6 out of 10
    OmniGraffle
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IcingaSmartDraw
    Likelihood to Recommend
    8.0
    (7 ratings)
    2.8
    (14 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.4
    (2 ratings)
    User Testimonials
    IcingaSmartDraw
    Likelihood to Recommend
    Icinga GmbH
    Icinga is a world-class monitoring system. It can be used for most general monitoring situations. It is not a silver bullet, however, and there are instances where domain-specific monitoring systems are necessary. However, the output from those monitoring systems can be funneled into Icinga as a central monitoring and alerting system.
    Incentivized
    Read full review
    SmartDraw Software
    I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
    Incentivized
    Read full review
    Pros
    Icinga GmbH
    • Wealth of community-developed plugins.
    • Stable codebase.
    • Icinga 2 supports distributed monitoring.
    • Very performant, can support tens of thousands of checks per server.
    Incentivized
    Read full review
    SmartDraw Software
    • Provides examples to work off of--these are helpful when you don't know exactly where to start.
    • Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
    • Provides a wide variety of templates, meets a wide variety of needs.
    Incentivized
    Read full review
    Cons
    Icinga GmbH
    • High learning curve, setting up Icinga from scratch can be a bit of a challenge starting out.
    • If the io2db process fails you UI stops updating, which can be very frustrating.
    • There is no simple mechanism for adding new hosts and services through the web UI, it's all very config-file based.
    Incentivized
    Read full review
    SmartDraw Software
    • A month-to-month plan would be ideal for users that don't have a need to create many projects
    • The sidebar navigation can be a little confusing with all of the tools listed.
    • Offering customizable plans with only the feature you need would simplify navigation
    Incentivized
    Read full review
    Likelihood to Renew
    Icinga GmbH
    Icinga is a solid solution which does everything it promises. It is backwards compatible with most Nagios instances, making the transition very easy. Once you get the hang of installing new plugins and editing configuration files expanding its monitoring capabilities are easy.
    Incentivized
    Read full review
    SmartDraw Software
    No answers on this topic
    Usability
    Icinga GmbH
    No answers on this topic
    SmartDraw Software
    I rated 8 because its simple to use and easy to create network topologies quickly. I liked the drag and drop option which makes designing the network topology and flow chart easier. In general its does what it needs to.
    Incentivized
    Read full review
    Support Rating
    Icinga GmbH
    No answers on this topic
    SmartDraw Software
    They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
    Incentivized
    Read full review
    Alternatives Considered
    Icinga GmbH
    Icinga is better than Nagios because of its nicer user interface. New Relic can monitor CPU/memory and disk usage, but it's more of a performance and application troubleshooting tool rather than monitoring
    Incentivized
    Read full review
    SmartDraw Software
    We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
    Incentivized
    Read full review
    Return on Investment
    Icinga GmbH
    • With one check you know which applications are faulty e.g. after an upgrade. Which is big time saver
    • You easily detect outages ion the applications so that your customer ideally does not even realize there was an outage.
    • Detect if the environment does deliver the same result as in the same time as before to detect shortages.
    • Additional information when debugging. Saved us several hours where we could simply point to a database which was slow.
    Incentivized
    Read full review
    SmartDraw Software
    • SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
    • Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.
    Incentivized
    Read full review
    ScreenShots

    SmartDraw Screenshots

    Screenshot of where to create diagrams, including: flowcharts and swimlanes, organizational charts, mind maps, CAD drawings & floor plans, project charts, network diagrams, and wireframes & mockups.Screenshot of a workspace that combines brainstorming with technical diagrams. SmartDraw can be used to visualize processes, organizations, roadmaps, and even generate diagrams from data.Screenshot of SmartDraw's templates and tools used to make flowcharts, swimlanes, and process maps.Screenshot of the org chart tool, used to document organizational structure and work as a team to plan for growth or manage change. Data can be imported to generate a chart automatically.Screenshot of the CAD drawing and floor plan tools, used to design a home or optimize office space to improve traffic flow in a retail space.Screenshot of an example of the built-in templates for landscapes, gardens, backyards used to design outdoor spaces. Users can drag-and-drop flowers, shrubs, and other plants, or add sprinkler systems, lights, and walkways, and apply photo-realistic textures for a professional finish.