What users are saying about
15 Ratings
2 Ratings
15 Ratings
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Score 8.8 out of 100
2 Ratings
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Score 1.1 out of 100

Likelihood to Recommend

Iconosquare

Brands that are looking for in-depth Instagram analytics would benefits from Iconosquare. The platform monitors and tracks a multitude of metrics that can help inform marketing and social strategies. Iconosquare is also a great platform for those looking to better manage their Instagram—features such as scheduling posts, getting a preview of feeds, importing pictures in bulk, and so on, can all help visually inform your brand's account.
Anonymous | TrustRadius Reviewer

KUKU.io

If you would like a reliable scheduling tool, KUKU.io is not the one to use. If you like to share lots of industry news, secondary content, or content from your website/blog, be aware that KUKU.io will corrupt the preview headline. You would be far better off using another scheduling tool. I have now changed to a free tool and it has all the same capabilities without this corruption issue. I also used paid ones which are equally good.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Publishing

Iconosquare
KUKU.io
4.2
Content planning and scheduling
Iconosquare
KUKU.io
1.1
Workflow management
Iconosquare
KUKU.io
7.3

Channel coverage/integration

Iconosquare
KUKU.io
2.4
Twitter
Iconosquare
KUKU.io
1.1
Facebook
Iconosquare
KUKU.io
1.0
LinkedIn
Iconosquare
KUKU.io
1.1
Google+
Iconosquare
KUKU.io
9.1
Instagram
Iconosquare
KUKU.io
1.1
Pinterest
Iconosquare
KUKU.io
1.0

Reporting/analytics

Iconosquare
KUKU.io
1.0
Campaign success analytics
Iconosquare
KUKU.io
1.0

Account management

Iconosquare
KUKU.io
1.0
Mobile access
Iconosquare
KUKU.io
1.0

Pros

Iconosquare

  • Provides in-depth analytics on engagement.
  • Provides in-depth analytics on consistencies among your follower base.
  • Provides insight into ways to grow your followership and refine your content.
Jared DeLong | TrustRadius Reviewer

KUKU.io

  • It is easy to use and setup.
  • Nice and clean UI
  • Great support if you need help or if you have any kind of feedback.
Tom Schlander | TrustRadius Reviewer

Cons

Iconosquare

  • Manipulating data can be difficult.
  • Paid and organic posts couldn't be separated.
  • Tracking story posts you wanted to group is messy.
Anonymous | TrustRadius Reviewer

KUKU.io

  • io corrupts headlines of articles you reshare. When you schedule a post with a URL in it, the Title of the blog post that is displayed below the picture/preview gets corrupted. So if you add any text in with the URL, that will replace the headline. I have noticed this on both LinkedIn and Twitter.
  • Very poor support team. I have found that the support team at KUKU.io are extremely rude, unwilling to help you and take a long time to reply. On some occasions I have had to message them three times in the chatbot for them to even reply. None of these times has the issue been resolved. When I reported to them that KUKU.io was corrupting headlines, at first they refused to take responsibility. Finally, they admitted it was the platforms fault but said they were not doing anything at that time to fix it.
  • Analytics are poor. The analytics suite in KUKU.io does not give you anything analytics for LinkedIn. The ones it provides for Twitter you can get directly from Twitter. So no value is added there.
  • You cannot tag LinkedIn accounts. I use HubSpot to schedule social media posts which allows you to tag companies at least. KUKU.io cannot.
Anonymous | TrustRadius Reviewer

Support Rating

Iconosquare

Iconosquare 9.4
Based on 6 answers
We never had a problem with customer support, nor really needed it. The UX of the site was easy to follow and simple to use.
Anonymous | TrustRadius Reviewer

KUKU.io

KUKU.io 1.0
Based on 1 answer
The support team are extremely rude and often unresponsive. All of the issues I have reported to Kuku has been responded to with "we are not looking to resolve this issue at this time."On a few occasions, they have tried to deny the issue lies with them, before evidence has been provided. Then, they have refused to fix the issue.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Iconosquare

We focus primarily on Instagram with our social media strategy, so Iconosquare delivers the best experience by far for that platform
Anonymous | TrustRadius Reviewer

KUKU.io

I think Buffer is a great service, but I like the simplicity of KUKU.io and the engagement of the people working at KUKU.io
Tom Schlander | TrustRadius Reviewer

Return on Investment

Iconosquare

  • It's allowed us to view IG story metrics even after they have passed over the 14 day review in Instagram Insights
  • The graphs are easy for us to send to clients as they are not very complex or complicated to read
  • There have been no issues or errors with retrieving data with a quick turnaround.
Kelcey Zacarese | TrustRadius Reviewer

KUKU.io

  • Since I am using KUKU.io it saved me a ton of time I am able to spend on other things.
Tom Schlander | TrustRadius Reviewer

Screenshots

Pricing Details

Iconosquare

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Iconosquare Editions & Modules

Edition
Pro$491
Advanced$791
Enterprise$1391
  1. per month
Additional Pricing Details

KUKU.io

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$7.00

KUKU.io Editions & Modules

Edition
White label solutions$400.001
  1. per 200+ user accounts
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Iconosquare
8.9
KUKU.io
1.1

Support Rating

Iconosquare
9.4
KUKU.io
1.0

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