Passly by ID Agent vs. Keeper

If you have a skilled IT support team (whether in-house or outsourced) that is familiar with Kaseya's applications and has a good relationship with the vendor, it may be a good fit. It "checks the box" for 2FA, but there are much simpler solutions out there today that can get the same job done with less complexity and, in many cases, at a lower cost.

Incentivized

I can only think of scenarios where Keeper is well-suited, in my experience. I work in small business (i.e., sole proprietor, 1 employee) environments and Keeper is well-suited to my needs. I imagine it would also be well-suited to multi-user environments, but would require a great deal more management and organization in such environments.

• AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
• AuthAnvil applications are easy for the end-user to install.
• AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).

Incentivized

• Ease of use. User find it simple and intuitive to use and I find they rapidly adjust to the software with minimal training.
• Single-sign-on. Super important and really makes things simple for the users and easy to manage for us in the IT team.
• Sharing features. We knew sharing was a key component of our password management solution. Keeper makes it easy for users and simple to administer.

Incentivized

• Does not offer faster login for trusted devices.
• App requires multiple clicks to get to security code.
• App is slow to load.
• App was difficult to install and pair and confirm as a trusted device. That process took over 30 minutes.

Incentivized

• I find that Keeper could use some work with their desktop interface, a sleeker and friendlier user interface would definitely benefit them.
• Keeper doesn’t have a Security Dashboard, which makes it more complicated to evaluate the strengths and weaknesses of your passwords.
• The automatic web form filling is somewhat limited at the time, but im sure they will improve it soon.

Incentivized

Simplicity of use combined with price and low system resources.

Incentivized

It's just easy to use, plain and simple. It has the complexity and user-interface that gives you confidence in its build but the ease-of-use that keep things from getting too complicated. A huge plus when you have to onboard new members of the team or summer interns when you need them to step in and make orders on your behalf.

Incentivized

They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.

Incentivized

Because it is so good. It always works, has not crashed even in 3 years; I have a lot of data in it (never any problems).

I selected Passly at first as it would allow for a single sign on with azure to Kaseya VSA. Kaseya has made access to different products very different. VSA does not have single sign on with Azure where as Vorex/BMS does. This is a feature that Kaseya should make unified accross all applications.

Incentivized

I have used the Apple cloud, but if you forget your password into that, once again, you’re at the mercy of calling customer service. With Keeper, you can use the thumbprint option to log on, and there’s any of your needed passwords. It’s fast and simple, and you don’t have to wait online to unlock the app you’ve locked yourself out of.

• Kaseya has allowed us to be more secure.
• It's allowed us to link multiple 2FA devices to one account.
• It's provided us with basic logging.

Incentivized

• The spreadsheets and printed papers being passed around the office with passwords on them have gone! This is a huge security hole plugged.
• Users actively use the software which says something - it is easy to use and intuitive. When software is not intuitive, it tends to not get used.
• It gives IT control over who does what with passwords, and while difficult to quantify it is certainly a dramatically positive impact on the organization.

Incentivized