TrustRadius

Passly by ID Agent vs. ServiceControl

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Passly by ID Agent
Score 2.3 out of 10
N/A
Passly from ID Agent, a Kaseya company and the service that replaces the former AuthAnvil, is an identity and access management (IAM) platform providing two-factor authentication, single sign-on (SSO) and password management.N/A
ServiceControl
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
ServiceControl is an identity management solution that is designed to provide a simpler way to create, manage, and audit accounts across multiple systems. This software is targeted at solution architects, IDM and IAM project managers, line-of-business application owners, and busy IT administrators who need to find a simpler way to delegate identity management and account creation tasks to front-line staff - without having to train them on multiple account management tools that are complex and…N/A
Pricing
Passly by ID AgentServiceControl
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Passly by ID AgentServiceControl
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details—•Corporate $10/user •Government $6/user •University $2/user •k-12 $1user
More Pricing Information
Community Pulse
Passly by ID AgentServiceControl
Features
Passly by ID AgentServiceControl
Identity Management
Comparison of Identity Management features of Product A and Product B
Passly by ID Agent
6.8
5 Ratings
19% below category average
ServiceControl
-
Ratings
ID-Management Access Control9.22 Ratings00 Ratings
ID Management Single-Sign On (SSO)9.63 Ratings00 Ratings
Multi-Factor Authentication1.05 Ratings00 Ratings
Password Management9.92 Ratings00 Ratings
Account Provisioning and De-provisioning1.03 Ratings00 Ratings
ID Management Workflow Automation10.01 Ratings00 Ratings
Best Alternatives
Passly by ID AgentServiceControl
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User Ratings
Passly by ID AgentServiceControl
Likelihood to Recommend
1.0
(7 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
7.1
(2 ratings)
-
(0 ratings)
User Testimonials
Passly by ID AgentServiceControl
Likelihood to Recommend
Kaseya
If you have a skilled IT support team (whether in-house or outsourced) that is familiar with Kaseya's applications and has a good relationship with the vendor, it may be a good fit. It "checks the box" for 2FA, but there are much simpler solutions out there today that can get the same job done with less complexity and, in many cases, at a lower cost.
Garry Adams | TrustRadius Reviewer
Garry Adams
Client Relationship Manager
Read full review
ServiceControl Inc
No answers on this topic
Pros
Kaseya
  • AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
  • AuthAnvil applications are easy for the end-user to install.
  • AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).
Garry Adams | TrustRadius Reviewer
Garry Adams
Client Relationship Manager
Read full review
ServiceControl Inc
No answers on this topic
Cons
Kaseya
  • Does not offer faster login for trusted devices.
  • App requires multiple clicks to get to security code.
  • App is slow to load.
  • App was difficult to install and pair and confirm as a trusted device. That process took over 30 minutes.
Verified User
Anonymous
Read full review
ServiceControl Inc
No answers on this topic
Usability
Kaseya
Simplicity of use combined with price and low system resources.
Verified User
Anonymous
Read full review
ServiceControl Inc
No answers on this topic
Support Rating
Kaseya
They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.
Leonard Johnson | TrustRadius Reviewer
Leonard Johnson
Technical Support
Read full review
ServiceControl Inc
No answers on this topic
Alternatives Considered
Kaseya
I selected Passly at first as it would allow for a single sign on with azure to Kaseya VSA. Kaseya has made access to different products very different. VSA does not have single sign on with Azure where as Vorex/BMS does. This is a feature that Kaseya should make unified accross all applications.
SN
Scott Nelson
IT Specialist
Read full review
ServiceControl Inc
No answers on this topic
Return on Investment
Kaseya
  • Kaseya has allowed us to be more secure.
  • It's allowed us to link multiple 2FA devices to one account.
  • It's provided us with basic logging.
Verified User
Anonymous
Read full review
ServiceControl Inc
No answers on this topic
ScreenShots

ServiceControl Screenshots

Screenshot of Manage. Deliver simplified, role-based management of user accounts, security groups, email groups and other di rectory objects in AD, Office 365, Exchange, eDi rectory, GroupWise, Open LDAP, SAP, Oracle, and other systems-from a secure unified management application you can access from anywhere.Screenshot of Audit and reporting. ServiceControl improvessecurityand compliance by I imiti ng accounts with elevated privileges in your systems. Complete audit logs provide advanced reporting capabilities against all actions, even if someone just views an account. This will help you pass your next security audit with flying colors.