Ideagen Quality Management vs. KwikTag

Holds raw material and finished product data, and is easy to activate/deactivate specs as required. Useful for holding all supplier data on GFSI accreditation and alerts you when certification has expired and requests an update on your behalf. Allergens and nutrition in clear and easy to use format, for both raw materials and finished products.

Works fine for accounting but we've found workflow capabilities are limited for those who aren't using our accounting system. License seats need to be concurrent instead of user specific.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The software rarely crashes.
• Very easy to use and navigate.
• Software package designed for all ages (16+)
• The customisability of the software to suit individual needs.
• All the modules and their uses is the reason why this software package is so great.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Helps keep track of multiple vendors' receipts and invoices.
• The integration with GP accounting is particularly helpful and it's why we chose the system.
• Users find the system easy to understand.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The training module is basic. If your training program is more complicated than simple onboarding training, then the Q-Pulse training module will be a bit of a challenge. It's not impossible to use, but there are better programs out there. I understand though, that this is an area that is being improved on soon.

• It would be nice if we could automatically email invoices from KwikTag to responsible parties for approval.
• Need to provide a web interface that doesn't use up a license seat so other members than KwikTag users can view documents that go with what's been charged to their budget.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Q-Pulse QMS is totally integrated into our organization now. It does the job nicely and to change it would cause unnecessary disruption to our operation.

Although the platform is not the most intuitive, I have recognized Ideagen's willingness to make improvements. As such, the site is now much easier to use and navigate. I also enjoy the ability to easily keep track of courses that have been completed and courses that are due for recertification.

The support team for Q-Pulse QMS is fantastic. Ideagen has invested a lot in this area, opening offices all around the world. Q-Pulse QMS product managers are also very responsive to requests and improvement suggestions. Ideagen also hosts annual conferences, which bring their customers together where ideas can be shared and we can meet the people developing the program.

I was not involved in solution selection, but this solution is fit for purpose for a number of different tools that we could be paying for as well. We are not purchasing an HR workflow tool because the workflows accommodate most of our needs and the one that it doesn't aren't necessarily appropriate anyway. Regulatory software validations are performed in Ideagen because the overhead of a software specific tool is more that what we require. The upside is that all of those records are in a consolidated location for an audit.

We use Laserfiche for our legal and membership services departments. Laserfiche is a full blown workflow and document management system that runs on our own SQL server. Therefore we have much more control of how it's set up and we can customize it more easily.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We have seen quality management taken seriously in more departments
• Hard to confirm ROI but our own Quality processes have improved with having Ideagen Quality Management as our management software

• KwikTag has taken a large burden off our AP staff.
• Documents are readily available for retrieval without having to scan through directories full of files or boxes of paper.
• Would like to see the ability for others to at least search and view documents.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info