Ideagen Quality Management vs. TestRail

Holds raw material and finished product data, and is easy to activate/deactivate specs as required. Useful for holding all supplier data on GFSI accreditation and alerts you when certification has expired and requests an update on your behalf. Allergens and nutrition in clear and easy to use format, for both raw materials and finished products.

The integration with other tools, and their user friendly layout and design. It's very comfortable to use and is way better than other tools with the Automation Testing tools, thanks to the great API that is included. Sometimes the integration with Jira is a little faulty, but the links to that tool usually work well. It could be cool if it had a better following for the bug items that were registered on other tools.

Incentivized

• The software rarely crashes.
• Very easy to use and navigate.
• Software package designed for all ages (16+)
• The customisability of the software to suit individual needs.
• All the modules and their uses is the reason why this software package is so great.

Incentivized

• Managing test plans and test cases
• Generation of test results
• Modularised way of storing tests

Incentivized

• The training module is basic. If your training program is more complicated than simple onboarding training, then the Q-Pulse training module will be a bit of a challenge. It's not impossible to use, but there are better programs out there. I understand though, that this is an area that is being improved on soon.

• Outstanding user bugs
• UI is clunky
• Things are not where you think they would be

Incentivized

Q-Pulse QMS is totally integrated into our organization now. It does the job nicely and to change it would cause unnecessary disruption to our operation.

Although the platform is not the most intuitive, I have recognized Ideagen's willingness to make improvements. As such, the site is now much easier to use and navigate. I also enjoy the ability to easily keep track of courses that have been completed and courses that are due for recertification.

As I am a tester, for me I found this tool to be new in terms of everything like the management of tests, plans, releases, reporting,etc. It is overall a good tool for test reporting and can be used for reference in the future. I liked several features of on the go placement of screenshots. Also I feel like the UI , the font, the color combination can be improved

Incentivized

The support team for Q-Pulse QMS is fantastic. Ideagen has invested a lot in this area, opening offices all around the world. Q-Pulse QMS product managers are also very responsive to requests and improvement suggestions. Ideagen also hosts annual conferences, which bring their customers together where ideas can be shared and we can meet the people developing the program.

I was not involved in solution selection, but this solution is fit for purpose for a number of different tools that we could be paying for as well. We are not purchasing an HR workflow tool because the workflows accommodate most of our needs and the one that it doesn't aren't necessarily appropriate anyway. Regulatory software validations are performed in Ideagen because the overhead of a software specific tool is more that what we require. The upside is that all of those records are in a consolidated location for an audit.

TestRail definitely saves times. I work in a company that consists of several development teams, all of which have different processes. Some of the teams leverage test cases, some do not. I've noticed that the turn around time it takes for me to pick up a ticket, QA it, and then pass/fail/send feedback is much faster when there is a test case created as I'm not reading through ticket description/comments to figure out what needs to be QA'd.

Incentivized

• We have seen quality management taken seriously in more departments
• Hard to confirm ROI but our own Quality processes have improved with having Ideagen Quality Management as our management software

• We are able to easily pull reports any time management would like to see them
• Jira integration makes it easy to attach to stories/defects and save time
• A quick overview at the system's health as a whole is easy to see from TestRail

Incentivized