IDnow vs. Okta

It's a good way to get up and running with a KYC process, albeit a bit clunky once set up. I would not recommend IDnow to an enterprise-level company because I think it's more conducive to a smaller, mid-sized business more so than a larger organization looking for all the bells and whistles.

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Should be well-suited for a SaaS business organisation as they have a lot of internal applications and need a role-based authentication system between the various teams, improving security and audit log system to account for any breaches. It integrates well with internal applications such as Salesforce and Oracle. Best when need of SSO.

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• Regulatory requirements.
• AML requirements.

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• Centralized control of enterprise passwords
• Extensive customization of acceptable password criteria
• One system for Identity and Access Management to learn
• Scalable throughout the university for all central services
• Uniform login experience for students, faculty, and staff
• Single point of response to address termination of access
• Ability to use FastPass for lower priority systems
• Excellent support of multi-factor requirements

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• Customer service.
• Less buggy identification process.
• Wait time for support.

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• I do have to reset my password quite frequently. However, I don't think there is really a way to improve this, as it's a good security measure.
• It makes me re-sign in a couple of times a day, sometimes if I haven't used my laptop for a couple of hours, and sometimes just randomly throughout the day.
• It doesn't remember my devices, either my laptop or phone. so it always calls that out.

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Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights

Some of its features are great and some are slightly complex and not easy without vendor support.

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The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.

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From my perspective, for the things that my group uses it for, Okta is very fast. It is as least as fast as the local password database methods that it replaces on our campus enterprise services. I do not believe that it slows anything down at all. In fact, not having to think too much about the login, because they all look the same, probably speeds things up somewhat.

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We've had a few support cases over the years and every case has been handled by the Okta support team beautifully. We received clear answers to questions we had regarding setup and even were provided simple to follow guides on how to setup their product to use with custom applications.

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Okta is far superior in terms of integrations, user interface, automation, and connectivity. Additionally, Okta offers better support and availability, and a more robust solution across every capacity Entra competes in. Okta simply works, whereas Microsoft Entra has a large overhead that is difficult to use when configuring things.

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Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)

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• Positive: higher KYC success rates.
• Positive: less fear over regulatory requirements.
• Negative: lots of time and effort debugging from time to time.

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• Increased user productivity - not fighting with IT all the time!
• Though there could be a bit more on the 'lost/broken phone' front, the self-service eliminates time that would typically be spent waiting for IT support/admins.
• An Okta account under a certain domain allows proper access from the get-go, and under certain apps (such as our HRIS), adding members is easy.
• Improved security - deactivating Okta removes all account access across multiple platforms instantly for leavers.

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