IDnow vs. Trust Swiftly

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IDnow
Score 7.0 out of 10
N/A
IDnow is an identity proofing platform provider in Europe. The IDnow platform offers identity verification and document signing solutions. Ranging from automated to human-assisted, from purely online to point-of-sale, IDnow states their identity proofing methods are optimized to assure the highest security standards with maximum user conversion.N/A
Trust Swiftly
Score 8.8 out of 10
Small Businesses (1-50 employees)
In an era where digital transactions and interactions have become the norm, ensuring the security and trustworthiness of online identities has become a paramount concern for businesses. Trust Swiftly is an identity verification service that aims to simplify and enhance the process of user authentication. By leveraging advanced technologies and robust security measures, Trust Swiftly helps businesses to establish…
$0.10
per verification
Pricing
IDnowTrust Swiftly
Editions & Modules
No answers on this topic
Starter
$99
per month
Offerings
Pricing Offerings
IDnowTrust Swiftly
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IDnowTrust Swiftly
Top Pros

No answers on this topic

Top Cons

No answers on this topic

User Ratings
IDnowTrust Swiftly
Likelihood to Recommend
7.0
(1 ratings)
8.8
(6 ratings)
Usability
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
IDnowTrust Swiftly
Likelihood to Recommend
IDnow
It's a good way to get up and running with a KYC process, albeit a bit clunky once set up. I would not recommend IDnow to an enterprise-level company because I think it's more conducive to a smaller, mid-sized business more so than a larger organization looking for all the bells and whistles.
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Trust Swiftly
The software is used well for us since we wanted to cut down on incorrect invoicing and fraudulent purchase orders from our distributors. We were dealing with some fake transactions that then were sent through our sales pipeline and ultimately were paid out. For businesses that are looking for 3rd party verifications to prevent these types of mistakes it has worked well.
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Pros
IDnow
  • Regulatory requirements.
  • AML requirements.
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Trust Swiftly
  • Some of the top parts is the speed at which the checks can be completed. Usually customers get notified right away and then complete it within a few minutes. Other solutions we had to wait a long time for the customer to fill out the information needed.
  • We also liked the pricing structure as it fit our budget and allowed us to have enough security without giving up many features. This balance was important to see what we needed to pay extra for such as lookups on government databases.
  • Having the branding and customization was another benefit as we could match all the themes and different collection points to our own tools.
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Cons
IDnow
  • Customer service.
  • Less buggy identification process.
  • Wait time for support.
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Trust Swiftly
  • There needs to be more guidance for agents to read what is in a report about a user.
  • The IP block should also work for US states too as we have to block them for regulations.
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Usability
IDnow
No answers on this topic
Trust Swiftly
Using Trust Swiftly has been very good for day to day checks on our customers. The only thing is it takes some time getting used to so that everything is checked with a customer. The learning curve is steeper for more advanced verification checks so there is added requirements to review.
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Alternatives Considered
IDnow
No answers on this topic
Trust Swiftly
There were not many options that could do all the features but our first check was with our data aggregator who had the ID checks as an addon. But when we started the RFP process and RFIs we didn't get great responses on what was available and how fast it could be created. Trust Swiftly took our requirements and didn't spit out a cookie cutter response since their tool seemed more flexible. After comparing the solutions we decided to go with one that seemed to add features faster and easier when other tools had been on the market for a long time but just stagnated
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Return on Investment
IDnow
  • Positive: higher KYC success rates.
  • Positive: less fear over regulatory requirements.
  • Negative: lots of time and effort debugging from time to time.
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Trust Swiftly
  • We close our deals faster now by using the tool, before we had to wait days or weeks just to get the information completed by a buyer. Now we can finish the KYC process in little as an hour.
  • Our staff save time too now since they don't need to keep calling up the customer and instead there is auto reminders sent by the system. So it's a win win for both sides. We get more assurance on our payments and customers get the equipment shipped faster.
  • The initial setup did require some IT integrations so there was a cost for getting it setup properly so we had it automated. The impact longer term still is positive since it was a one time thing.
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ScreenShots

IDnow Screenshots

Screenshot of Start of the flowScreenshot of Agree to terms and conditionsScreenshot of Introduction to the ID verification flowScreenshot of Scan the front of the ID documentScreenshot of Scan the back of the ID documentScreenshot of Biometric video selfie / Liveness detection step

Trust Swiftly Screenshots

Screenshot of