What users are saying about
25 Ratings
171 Ratings
25 Ratings
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Score 7.6 out of 100
171 Ratings
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Score 8 out of 100

Feature Set Ratings

  • IDrive ranks higher in 1 feature set: File Sharing & Management
  • ShareFile ranks higher in 2 feature sets: Cloud Storage Security & Administration, Cloud Storage Platform

File Sharing & Management

8.9

IDrive

89%
8.4

ShareFile

84%
IDrive ranks higher in 5/7 features

Versioning

9.9
99%
6 Ratings
9.8
98%
41 Ratings

Video files

8.9
89%
6 Ratings
6.2
62%
35 Ratings

Audio files

9.2
92%
6 Ratings
5.6
56%
34 Ratings

Document collaboration

9.9
99%
3 Ratings
9.7
97%
50 Ratings

Access control

9.4
94%
6 Ratings
9.0
90%
52 Ratings

File search

8.8
88%
8 Ratings
9.8
98%
51 Ratings

Device sync

6.3
63%
7 Ratings
8.6
86%
46 Ratings

Cloud Storage Security & Administration

7.3

IDrive

73%
9.6

ShareFile

96%
ShareFile ranks higher in 3/3 features

User and role management

7.9
79%
7 Ratings
9.0
90%
49 Ratings

File organization

7.6
76%
8 Ratings
9.9
99%
52 Ratings

Device management

6.3
63%
7 Ratings
9.8
98%
41 Ratings

Cloud Storage Platform

7.4

IDrive

74%
9.8

ShareFile

98%
ShareFile ranks higher in 3/3 features

Performance

7.2
72%
8 Ratings
9.8
98%
51 Ratings

Reliability

8.8
88%
8 Ratings
9.8
98%
52 Ratings

Storage Reports

6.4
64%
7 Ratings
9.8
98%
43 Ratings

Attribute Ratings

  • ShareFile is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

5.8

IDrive

58%
9 Ratings
9.9

ShareFile

99%
57 Ratings

Likelihood to Renew

IDrive

N/A
0 Ratings
10.0

ShareFile

100%
4 Ratings

Usability

IDrive

N/A
0 Ratings
8.3

ShareFile

83%
15 Ratings

Performance

IDrive

N/A
0 Ratings
9.0

ShareFile

90%
26 Ratings

Support Rating

4.5

IDrive

45%
8 Ratings
8.7

ShareFile

87%
16 Ratings

Likelihood to Recommend

IDrive

The set-up of auto renewals can only work if it is easier to cancel before the renewal. The business set-up does not rely on a good product, but relies on the difficulty in cancelling.
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ShareFile

If you need a file sharing, collaborative product with version control, permissions, etc. But don't want something you need a dedicated, highly technical person to administer, this is the option. Easy to use, has the features that most people use and not so worried about the features that only 1% of the companies out there use. ShareFile is perfect for small to mid-sized companies.
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Pros

IDrive

  • Firstly, Security is the big issue for cloud storage because it gives a specific option that is known as a private key which is used for encryption and it is not difficult for anyone with a zero-knowledge cloud backup service
  • Secondly, the facility of investing a tiny amount to get huge features than other cloud storage
  • Thirdly, I will consider its Photo Backup facility that is managed by a photo manager app for any mobile device because it lets me store unlimited pictures from my mobile device without having any resolution disturbance
  • Finally, I can say it is highly reliable for its for a personal as well as a business customer
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ShareFile

  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
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Cons

IDrive

  • Need to be able to do a full backup of encrypted disks
  • Express disk needs better instructions before ordering annual free disk
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ShareFile

  • Users grow quickly (each client gets a separate account). Automated pruning would be nice.
  • I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
  • It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.
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Pricing Details

IDrive

Starting Price

$79.5 per year One user, unlimited computers 5TB storage

Editions & Modules

IDrive editions and modules pricing
EditionModules
Personal$79.501
IDrive 360 EndPoint$99.502
IDrive Team$99.503
IDrive Business$99.504

Footnotes

  1. per year 1 user
  2. per year 5 computers
  3. per year
  4. per year

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

IDrive regulars regular first year discounts for all plans and offers a full-featured 30-day free trial for IDrive 360 Endpoint

ShareFile

Starting Price

$55 per month

Editions & Modules

ShareFile editions and modules pricing
EditionModules
Standard$55 ($50)1
Advanced$85 ($77)2
Premium$135 ($122)3
Virtual Data Room$375 ($338)4

Footnotes

  1. per month (billed annually)
  2. per month (billed annually)
  3. per month (billed annually)
  4. per month (billed annually)

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

IDrive

No answers on this topic

ShareFile

The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
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Usability

IDrive

No answers on this topic

ShareFile

ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
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Performance

IDrive

No answers on this topic

ShareFile

Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
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Support Rating

IDrive

I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
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ShareFile

Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
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Alternatives Considered

IDrive

Backblaze is easier to set up, but it's not the better solution for me. I need to be able to backup to multiple locations. Backblaze didn't offer a way to do backups to an external HD. Backblaze didn't offer versioning when I picked iDrive. Backblaze wasn't able to throttle upload and download speeds which would slow things down when I have to deliver files to clients online.
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ShareFile

Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
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Return on Investment

IDrive

  • iDrive has saved us money as their pricing structure is fair and they allow multiple devices to be backed up under the same account - where others do not.
  • iDrive has saved us time as we no longer have to manually back up and sync files on our computers to external drives.
  • iDrive has lessened the burden of stress. We no longer worry that we may lose critical data that can no longer be recovered.
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ShareFile

  • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
  • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
  • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
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Screenshots

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