IdSurvey vs. Medallia
IdSurvey vs. Medallia
Product | Rating | Most Used By | Product Summary | Starting Price |
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IdSurvey | Small Businesses (1-50 employees) | IdWeb is a tech provider for market research operating since 2002. Their product, IdSurvey, is a multi-mode professional survey software specialized in telephone (CATI) methodology that also manages web (CAWI) and face-to-face (CAPI), all in a clean and modern interface. It is available on cloud or premise. | N/A | |
Medallia | N/A | Medallia is an enterprise customer feedback solution that allows companies to collect customer feedback across multiple channels and touchpoints, and analyze, understand and react to it in real time. | N/A |
IdSurvey | Medallia | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | Each methodology (telephone, web, offline) has different licenses to buy. For telephone (CATI) licenses are added for the number of concurrent phone agents. Annual, permanent or a flexible daily license are available. The licenses for web and offline have the same logic: buying a pack of completes with 12 months validity. The unit price varies according to the number of completes purchased. | — | ||||||||||||||
More Pricing Information |
IdSurvey | Medallia | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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IdSurvey | Medallia | |
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Small Businesses | Square 9 Softworks Score 9.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | Square 9 Softworks Score 9.9 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Predictive Index Behavioral Assessment Score 9.8 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
IdSurvey | Medallia | |
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Likelihood to Recommend | - (0 ratings) | 9.2 (21 ratings) |
Usability | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | - (0 ratings) | 7.0 (2 ratings) |
IdSurvey | Medallia | |
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Likelihood to Recommend | IdSurvey No answers on this topic | Medallia |
Pros | IdSurvey No answers on this topic | Medallia |
Cons | IdSurvey No answers on this topic | Medallia |
Usability | IdSurvey No answers on this topic | Medallia |
Support Rating | IdSurvey No answers on this topic | Medallia |
Alternatives Considered | IdSurvey No answers on this topic | Medallia |
Return on Investment | IdSurvey No answers on this topic | Medallia |
ScreenShots | IdSurvey Screenshots | Medallia Screenshots |