iGrafx vs. Microsoft Visio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iGrafx
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented as scalable, currently supporting large, global enterprises with over 100k users.N/A
Microsoft Visio
Score 8.0 out of 10
N/A
Microsoft offers Visio, a diagramming tool for building flowcharts, diagrams (e.g. network diagrams), org charts and floor plans, available online as a subscription and also in enterprise level packages (e.g. Visio Professional).
$5
Per User Per Month
Pricing
iGrafxMicrosoft Visio
Editions & Modules
No answers on this topic
Plan 1
$5.00
Per User Per Month
Plan 2
$15.00
Per User Per Month
Standard
$280.00
Professional
$530.00
Offerings
Pricing Offerings
iGrafxMicrosoft Visio
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNo two customer needs are the same. Contact us and we will be happy to provide you pricing based on your companies specific needs.
More Pricing Information
Features
iGrafxMicrosoft Visio
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
iGrafx
5.7
1 Ratings
35% below category average
Microsoft Visio
-
Ratings
Dashboards6.01 Ratings00 Ratings
Standard reports5.01 Ratings00 Ratings
Custom reports6.01 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
iGrafx
8.5
1 Ratings
1% above category average
Microsoft Visio
-
Ratings
Process designer9.01 Ratings00 Ratings
Process simulation8.01 Ratings00 Ratings
SOA support8.01 Ratings00 Ratings
Process player9.01 Ratings00 Ratings
Best Alternatives
iGrafxMicrosoft Visio
Small Businesses
Square 9 Softworks
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Score 9.7 out of 10
OmniGraffle
OmniGraffle
Score 9.6 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises
IBM Cloud Pak for Business Automation
IBM Cloud Pak for Business Automation
Score 9.1 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
iGrafxMicrosoft Visio
Likelihood to Recommend
9.0
(1 ratings)
8.3
(67 ratings)
Likelihood to Renew
9.0
(1 ratings)
10.0
(2 ratings)
Usability
10.0
(1 ratings)
7.4
(2 ratings)
Support Rating
3.0
(1 ratings)
7.3
(14 ratings)
Implementation Rating
10.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
iGrafxMicrosoft Visio
Likelihood to Recommend
iGrafx
Mapping and process control are most important things for us .I can say ,It is very very user-friendly. If i were iGrafx , i would fix support service and do anything to help their customers better.Every departments that need business process should use iGrafx
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Microsoft
Given the versatility and diversity of the diagrams that can be created with Microsoft Visio, we use this tool for the most diverse activities. With our students, we use it to organize group activities and manage the tasks that everyone has to complete. In research groups, we use it to divide tasks and create organization charts. For research activities, especially the more complex ones carried out, for example, in PhD programmes, the diagrams allow us to display all the work phases graphically.
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Pros
iGrafx
  • user friendly
  • easy implementation
  • RPA and AI features
  • measuring performance and risks
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Microsoft
  • Visio comes with icons that can help differentiate processes within a map. These can be used to be a legend and helps create a visually appealing flow.
  • Visio is user-friendly and allows the user to easily navigate through the different creative options that can be used.
  • Because this is a Microsoft product, Visio works well with other Microsoft products for easy translation.
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Cons
iGrafx
  • Different cloud support
  • local support training and documentation
  • more advertising
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Microsoft
  • For me personally I cannot highlight anything specific that has any bearing on how I use the product. Everything is very straightforward and clearly signposted including template desgins and categories. The layout is easy to navigate and as it's part of the MS Office ecosystem means there is less to learn as I'm used to a lot of the cross product functionality.
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Likelihood to Renew
iGrafx
We are pleased to use iGrafx and we can handle all process about our departments.Easy to use and integration.I recommend it to everyone that needs BPM software.
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Microsoft
We use Microsoft Visio to keep our diagrams updated and to that end we will need the subscription to keep using the software. Otherwise we will be left with PDF versions of the diagrams.
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Usability
iGrafx
It is easy to use .I can say it is piece of cake.
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Microsoft
Some things that I think should be easy to do are not, at least not for a beginner user. I'm sure it's easy once you get the hang of it but the two main issues I have with Visio are the connecting of different states and searching for graphics/icons after you have chosen a starting template.
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Support Rating
iGrafx
Late response and less experience are making the problem permanent. You should improve your support team and your process
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Microsoft
Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.
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Implementation Rating
iGrafx
It was very easy. Too many process maps may confuse your mind. You have to choose what you need
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Microsoft
No answers on this topic
Alternatives Considered
iGrafx
1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making
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Microsoft
Even though it’s a more expensive solution, Vizio is built for the enterprise. Therefore, it integrates perfectly with our existing Microsoft stack, and quite frankly, because it’s such a more mature product, it provides exactly the functionality we need and expect.
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Return on Investment
iGrafx
  • Bad support from my experience
  • Broad usability
  • Easy to use
  • Bad reporting in my opinion
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Microsoft
  • Visio diagrams have help us streamline processes that reduce costs and improve efficiencies.
  • It is a very complete program, it allows you to make industrial and civil works diagrams. It also allows you to design 3D graphics. It is a very reliable program.
  • Its ability to work with vectors is a big plus. It can easily import SVG graphics, edit their individual lines and then being able to export the edited SVG again.
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ScreenShots

iGrafx Screenshots

Screenshot of Process Mapping & CaptureScreenshot of Performance ManagementScreenshot of Workflow AutomationScreenshot of Business ArchitectureScreenshot of Impact / Likelihood ReportingScreenshot of Customer Journey Map with Architecture Relationship