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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iGrafx

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented as scalable, currently supporting large, global enterprises with over 100k users.N/A

    Microsoft Visio

    Score7.8 out of 10
    N/AMicrosoft offers Visio, a diagramming tool for building flowcharts, diagrams (e.g. network diagrams), org charts and floor plans, available online as a subscription and also in enterprise level packages (e.g. Visio Professional).

    $5

    per month per user

    Pricing
    iGrafxMicrosoft Visio
    Editions & Modules
    No answers on this topic
    Visio Plan 1
    $5.00
    per month per user
    Visio Plan 2
    $15.00
    per month per user
    Visio Standard 2024
    $309.99
    one-time fee On-premises diagramming solution, licensed for one PC
    Visio Professional 2024
    $579.99
    one-time fee On-premises diagramming solution, licensed for one PC
    Offerings
    Pricing Offerings
    iGrafxMicrosoft Visio
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsNo two customer needs are the same. Contact us and we will be happy to provide you pricing based on your companies specific needs.
    More Pricing Information
    Community Pulse
    iGrafxMicrosoft Visio
    Considered Both Products
    iGrafx
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    54 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    53 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    56 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    36 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    36 Answers
    Features
    iGrafxMicrosoft Visio
    Reporting & Analytics
    Comparison of Reporting & Analytics features of iGrafx and Microsoft Visio
    Feature
    iGrafx
    5.7
    1 Ratings
    30% below category average
    Microsoft Visio
    -
    Ratings
    Dashboards6.01 Ratings00 Ratings
    Standard reports5.01 Ratings00 Ratings
    Custom reports6.01 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of iGrafx and Microsoft Visio
    Feature
    iGrafx
    8.5
    1 Ratings
    2% above category average
    Microsoft Visio
    -
    Ratings
    Process designer9.01 Ratings00 Ratings
    Process simulation8.01 Ratings00 Ratings
    SOA support8.01 Ratings00 Ratings
    Process player9.01 Ratings00 Ratings
    Best Alternatives
    iGrafxMicrosoft Visio
    Small Businesses
    Process Street
    Score8.2 out of 10
    OmniGraffle
    Score9.8 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    OmniGraffle
    Score9.8 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    OmniGraffle
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iGrafxMicrosoft Visio
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.1
    (80 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    10.0
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    7.8
    (15 ratings)
    Support Rating
    3.0
    (1 ratings)
    7.3
    (14 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    iGrafxMicrosoft Visio
    Likelihood to Recommend
    iGrafx
    Mapping and process control are most important things for us .I can say ,It is very very user-friendly. If i were iGrafx , i would fix support service and do anything to help their customers better.Every departments that need business process should use iGrafx
    Incentivized
    Read full review
    Microsoft
    Visio is by far and away the best tool that I have used to do Value Stream Mapping sessions with the warehouse I support. It has all of the shapes needed built in to be able to represent all areas of the processes. I also like how you are able to make the drawing as big as needed and when printing it out of Visio you have the ability to use the necessary paper size. The biggest complaint that I have with the software if how it can be cumbersome for non-Visio users (that is, people without a license in the orgnaization) to interact with the Visio Map. We normally have to dedicate one Visio SME to be able to make the changes that Process SME's find since they do not have access to the software.
    Incentivized
    Read full review
    Pros
    iGrafx
    • user friendly
    • easy implementation
    • RPA and AI features
    • measuring performance and risks
    Incentivized
    Read full review
    Microsoft
    • Microsoft Visio is excellent for organizing thought processes related to our more complex research.
    • The diagrams created with Microsoft Visio are ideal for graphically displaying the internal organization of work and research groups through flow diagrams.
    • Microsoft Visio is a great tool for managing our students' activities by creating flowcharts that help us graphically visualize the steps of their group work.
    Read full review
    Cons
    iGrafx
    • Different cloud support
    • local support training and documentation
    • more advertising
    Incentivized
    Read full review
    Microsoft
    • When navigating through swim lanes, the user must be careful between switching from the point to the connection features as it can be difficult to remember which mode you’re in.
    • When drawing “decision points,” it can be difficult to type words like “yes” or “no” between the connection lines.
    • The exporting options aren’t ideal. They are hard to create in PDF format.
    Incentivized
    Read full review
    Likelihood to Renew
    iGrafx
    We are pleased to use iGrafx and we can handle all process about our departments.Easy to use and integration.I recommend it to everyone that needs BPM software.
    Incentivized
    Read full review
    Microsoft
    We use Microsoft Visio to keep our diagrams updated and to that end we will need the subscription to keep using the software. Otherwise we will be left with PDF versions of the diagrams.
    Incentivized
    Read full review
    Usability
    iGrafx
    It is easy to use .I can say it is piece of cake.
    Incentivized
    Read full review
    Microsoft
    I have always struggled with some basics, such as connection points, object alignment, font consistency, arranging layers and their order (bring forward, send backward), and managing overlap. I usually need to create an initial rough draft and then do a separate cleanup pass to bring the diagram up to my quality standards. If I skip that step, the result generally does not look very good. And once a diagram becomes busy or the file gets large, Visio has been unstable for me in the past, including occasional crashes that caused non-recoverable edits.
    Incentivized
    Read full review
    Support Rating
    iGrafx
    Late response and less experience are making the problem permanent. You should improve your support team and your process
    Incentivized
    Read full review
    Microsoft
    Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.
    Incentivized
    Read full review
    Implementation Rating
    iGrafx
    It was very easy. Too many process maps may confuse your mind. You have to choose what you need
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    iGrafx
    1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making
    Incentivized
    Read full review
    Microsoft
    Even though it’s a more expensive solution, Vizio is built for the enterprise. Therefore, it integrates perfectly with our existing Microsoft stack, and quite frankly, because it’s such a more mature product, it provides exactly the functionality we need and expect.
    Incentivized
    Read full review
    Return on Investment
    iGrafx
    • Bad support from my experience
    • Broad usability
    • Easy to use
    • Bad reporting in my opinion
    Incentivized
    Read full review
    Microsoft
    • Reduces the amount of time I need to create process flow diagrams. In the past I would use Powerpoint or Word which required a lot more effort and time and never looked as good. Visio just takes that headache away.
    • Only negative is that I personally believe it should always have been part and parcel of the Office suite, thus giving more users the opportunity to use it rather than specifically having to justify its separate purchase within our organisation. Different now with Office 365 of course!
    Incentivized
    Read full review
    ScreenShots

    iGrafx Screenshots

    Screenshot of Process Mapping & CaptureScreenshot of Performance ManagementScreenshot of Workflow AutomationScreenshot of Business ArchitectureScreenshot of Impact / Likelihood ReportingScreenshot of Customer Journey Map with Architecture Relationship