iGrafx vs. Microsoft Visio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iGrafx
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented as scalable, currently supporting large, global enterprises with over 100k users.N/A
Microsoft Visio
Score 7.6 out of 10
N/A
Microsoft offers Visio, a diagramming tool for building flowcharts, diagrams (e.g. network diagrams), org charts and floor plans, available online as a subscription and also in enterprise level packages (e.g. Visio Professional).
$5
per month per user
Pricing
iGrafxMicrosoft Visio
Editions & Modules
No answers on this topic
Visio Plan 1
$5.00
per month per user
Visio Plan 2
$15.00
per month per user
Visio Standard 2024
$309.99
one-time fee On-premises diagramming solution, licensed for one PC
Visio Professional 2024
$579.99
one-time fee On-premises diagramming solution, licensed for one PC
Offerings
Pricing Offerings
iGrafxMicrosoft Visio
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNo two customer needs are the same. Contact us and we will be happy to provide you pricing based on your companies specific needs.
More Pricing Information
Community Pulse
iGrafxMicrosoft Visio
Features
iGrafxMicrosoft Visio
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
iGrafx
5.7
1 Ratings
31% below category average
Microsoft Visio
-
Ratings
Dashboards6.01 Ratings00 Ratings
Standard reports5.01 Ratings00 Ratings
Custom reports6.01 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
iGrafx
8.5
1 Ratings
2% above category average
Microsoft Visio
-
Ratings
Process designer9.01 Ratings00 Ratings
Process simulation8.01 Ratings00 Ratings
SOA support8.01 Ratings00 Ratings
Process player9.01 Ratings00 Ratings
Best Alternatives
iGrafxMicrosoft Visio
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.5 out of 10
OmniGraffle
OmniGraffle
Score 9.6 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.5 out of 10
OmniGraffle
OmniGraffle
Score 9.6 out of 10
Enterprises
CMW Platform
CMW Platform
Score 9.2 out of 10
OmniGraffle
OmniGraffle
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
iGrafxMicrosoft Visio
Likelihood to Recommend
9.0
(1 ratings)
8.5
(71 ratings)
Likelihood to Renew
9.0
(1 ratings)
10.0
(2 ratings)
Usability
10.0
(1 ratings)
8.0
(6 ratings)
Support Rating
3.0
(1 ratings)
7.3
(14 ratings)
Implementation Rating
10.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
iGrafxMicrosoft Visio
Likelihood to Recommend
iGrafx
Mapping and process control are most important things for us .I can say ,It is very very user-friendly. If i were iGrafx , i would fix support service and do anything to help their customers better.Every departments that need business process should use iGrafx
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Microsoft
Visio is by far and away the best tool that I have used to do Value Stream Mapping sessions with the warehouse I support. It has all of the shapes needed built in to be able to represent all areas of the processes. I also like how you are able to make the drawing as big as needed and when printing it out of Visio you have the ability to use the necessary paper size. The biggest complaint that I have with the software if how it can be cumbersome for non-Visio users (that is, people without a license in the orgnaization) to interact with the Visio Map. We normally have to dedicate one Visio SME to be able to make the changes that Process SME's find since they do not have access to the software.
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Pros
iGrafx
  • user friendly
  • easy implementation
  • RPA and AI features
  • measuring performance and risks
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Microsoft
  • Microsoft Visio is excellent for organizing thought processes related to our more complex research.
  • The diagrams created with Microsoft Visio are ideal for graphically displaying the internal organization of work and research groups through flow diagrams.
  • Microsoft Visio is a great tool for managing our students' activities by creating flowcharts that help us graphically visualize the steps of their group work.
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Cons
iGrafx
  • Different cloud support
  • local support training and documentation
  • more advertising
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Microsoft
  • When navigating through swim lanes, the user must be careful between switching from the point to the connection features as it can be difficult to remember which mode you’re in.
  • When drawing “decision points,” it can be difficult to type words like “yes” or “no” between the connection lines.
  • The exporting options aren’t ideal. They are hard to create in PDF format.
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Likelihood to Renew
iGrafx
We are pleased to use iGrafx and we can handle all process about our departments.Easy to use and integration.I recommend it to everyone that needs BPM software.
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Microsoft
We use Microsoft Visio to keep our diagrams updated and to that end we will need the subscription to keep using the software. Otherwise we will be left with PDF versions of the diagrams.
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Usability
iGrafx
It is easy to use .I can say it is piece of cake.
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Microsoft
I have always struggled with some basics, such as connection points, object alignment, font consistency, arranging layers and their order (bring forward, send backward), and managing overlap. I usually need to create an initial rough draft and then do a separate cleanup pass to bring the diagram up to my quality standards. If I skip that step, the result generally does not look very good. And once a diagram becomes busy or the file gets large, Visio has been unstable for me in the past, including occasional crashes that caused non-recoverable edits.
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Support Rating
iGrafx
Late response and less experience are making the problem permanent. You should improve your support team and your process
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Microsoft
Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.
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Implementation Rating
iGrafx
It was very easy. Too many process maps may confuse your mind. You have to choose what you need
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Microsoft
No answers on this topic
Alternatives Considered
iGrafx
1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making
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Microsoft
Even though it’s a more expensive solution, Vizio is built for the enterprise. Therefore, it integrates perfectly with our existing Microsoft stack, and quite frankly, because it’s such a more mature product, it provides exactly the functionality we need and expect.
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Return on Investment
iGrafx
  • Bad support from my experience
  • Broad usability
  • Easy to use
  • Bad reporting in my opinion
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Microsoft
  • Reduces the amount of time I need to create process flow diagrams. In the past I would use Powerpoint or Word which required a lot more effort and time and never looked as good. Visio just takes that headache away.
  • Only negative is that I personally believe it should always have been part and parcel of the Office suite, thus giving more users the opportunity to use it rather than specifically having to justify its separate purchase within our organisation. Different now with Office 365 of course!
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ScreenShots

iGrafx Screenshots

Screenshot of Process Mapping & CaptureScreenshot of Performance ManagementScreenshot of Workflow AutomationScreenshot of Business ArchitectureScreenshot of Impact / Likelihood ReportingScreenshot of Customer Journey Map with Architecture Relationship