Imonggo is a free web-based point of sale solution that launched in 2009. The vendor says currently it is scaling to address the various needs of states across global markets to become the authority in a point-of-sale solution for growing businesses.
$30
per month, per branch
Agentforce Commerce
Score7.9 out of 10
N/A
Salesforce Agentforce Commerce (formerly Commerce Cloud, and Demandware before that) is a cloud-based eCommerce solution for enterprises with merchandising tools, such as sorting, filtering, and image zooming, allowing customers to browse products.
$4
per month
Pricing
Imonggo
Agentforce Commerce
Editions & Modules
Premium
$30
per month, per branch
No answers on this topic
Offerings
Pricing Offerings
Imonggo
Agentforce Commerce
Free Trial
No
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
—
B2B Commerce:
Starter - $4 price/order
Growth - $6 price/order
Plus - $8 price/order
B2C Commerce:
Starter - 1% Gross Merchandise Value
Growth - 2% Gross Merchandise Value
Plus - 3% Gross Merchandise Value
B2B2C Commerce:
1% Gross Merchandise Value
With all of the supplies and outreach we do with clients, Imonggo is really good at tracking that inventory. We can scan it in to have a detailed accounting of where our supplies end up located. We can scan them out to track which department is using supplies and at which quantities. This helps us keep track of our inventory usage rates and therein our connections with clients. This extremely useful in our grant reporting so we can track spending and demonstrate that money is translating to tangible benefits for our clients.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Global Sites; larger commerce organizations but not too large where the % rev-share would affect its feasibility in a feature comparison. Salesforce is rock solid in infrastructure and rarely has outages or issues; it scaled appropriately for holiday peak and was able to accomplish anything we put our minds to as long as we staffed development appropriately. The latter, however, is not to be overlooked. Developers are necessary and expensive.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Traffic - When we have sales, our traffic will increase exponentially and their cloud can handle the huge uptick in traffic we receive without overloading our servers.
Site updates - it continually monitors in the background for any upgrades or updates needed so we don't have to go in and do it ourselves. A real time saver!
Integration - outside plugins and add-ons are easy to install with Salesforce commerce cloud as it allows a seamless integration of extra plug ins onto our site.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Design - While the UI is navigable, the design looks a bit dated.
Server issues - Occasionally the web-based client is too slow to process information and can result in a double input of said information. It's not life ending but a bit annoying at times.
Custom Tagging - Most of the tags we input to classify inventory have to be entered manually, it would really nice to have those populate automatically.
Inventory buttons - They used to have buttons that you could click to change the inventory in a given field, now you just have to enter the number in the field itself. Was much nicer to have the option of both.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's something we've used for a while now and we're pleased ultimately with its functionality. This is not to say its perfect, it isn't, but accomplishes a lot of what we need it to do. The fact we've been able to utilize it outside of a traditional retail environment speaks to its versatility and adaptability. For those reasons we'll continue to use until we're presented with a better alternative.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.
It's pretty phenomenal for inventory management/POS of functions. Relatively easy to use and incorporate into our process. The lack of customization and categorization from the client/customer tracking side of the software is its big limitations and the only frustration for a usability perspective.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The overall ease of using the system. Consolidation in location for our team members. Mobile application for on the go research, as many of our team members are constantly traveling to job sites or to meet clients. No more duplicate calls to current customers, since we have 12 different divisions that span the company. Mostly the ability to look at the database when our team members begin cultivating a new lead/prospect with a potential customer to see if anyone within the team has a relationship with that person or the company they work for.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It usually loads quickly and without hesitation. There are the occasional slow moments in connectivity that can present small frustrations, but nothing majorly inhibiting. We haven't integrated it apart from being a standalone application.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The few times we've used them, they've been really solid. The only reason they didn't a perfect 10 is that we haven't had a major hiccup by which to judge them.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's hard to give anything a perfect 10 when it comes to implementation unless it does it all for you. Our biggest complaint was the time it took to set up everything in the software, though to be fair that's almost always going to be the case with inventory management software. The lack of auto-populate fields did slow us down some, but ultimately we got the set up done without egregious headaches, that's a win in my book.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Imonggo makes things simpler given its relatively clean UI and simple options tree that results from each click. Salesforce can do more and use custom tracking more efficiently but is more of a pain to set up and maintain. Xero handles inventory management in a different way than Imonggo and for day to day purposes its easier for our staff to use Immongo. Imonggo lets lower level staff interact with our inventory and we can set up access for them to more akin to its typical POS service, scanning out inventory for clients.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
When I think of Salesforce products, I sometimes think of them interchangeably as one big lump. It's hard not to be incredibly immersed in the ecosystem day in and day out and taking advantage of resources like Trailhead. While Microsoft Dynamics compares in quality and offerings, it doesn't offer the same engagement and resources as Salesforce in its communications, social, and marketing, which makes a difference in terms of relevance and help. Commerce Cloud comes with the support you need to succeed and the tools you need to grow. In a high demand consumer world, we need products like this to keep up and get ahead. The minute we catch up, we're behind. Salesforce helps you stay on pace and create the unique and personalized experiences customers everywhere expect.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It works exactly as we intend the vast majority of the time. There are moments where the software is slow to respond and thus causes duplicate input of information. That may be the fault of our machine/internet connection, but it happens with enough frequency that it can be a small hiccup. Usually any hiccups that it presents can be remedied immediately.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Inventory management - This has been extremely helpful to track what we're using and in what quantities. Makes budgeting a lot easier and more accurate.
Client engagement - It's helped us engage and maintain clients, but by the same token has proven limited as it's difficult to separate clients into custom subcategories.
Grant reporting - The numbers generated through Imonggo are really helpful for providing numerical feedback to our funders.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
