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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Impartner PRM

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    Impartner delivers a complete partner ecosystem management platform, helping companies worldwide manage their partner relationships and accelerate revenue and profitability through indirect sales channels. The solution boasts millions of partners worldwide and has users from channel organizations of all sizes.

    $2,000

    per month

    Open Loyalty

    Score10 out of 10
    N/AOpen Loyalty is an API-first engine for introducing gamified loyalty programs at scale to increase profit margin and Customer Lifetime Value.N/A
    Pricing
    Impartner PRMOpen Loyalty
    Editions & Modules
    Impartner Emerge Package
    $2,000
    Base Price (Modules and Add-Ons available)
    No answers on this topic
    Offerings
    Pricing Offerings
    Impartner PRMOpen Loyalty
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Features
    Impartner PRMOpen Loyalty
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Impartner PRM and Open Loyalty
    Feature
    Impartner PRM
    8.2
    2 Ratings
    21% above category average
    Open Loyalty
    -
    Ratings
    Dashboards8.52 Ratings00 Ratings
    Standard reports8.01 Ratings00 Ratings
    Custom reports8.02 Ratings00 Ratings
    Best Alternatives
    Impartner PRMOpen Loyalty
    Small Businesses
    No answers on this topic
    Growave
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Impartner PRMOpen Loyalty
    Likelihood to Recommend
    7.4
    (6 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Impartner PRMOpen Loyalty
    Likelihood to Recommend
    Impartner Software
    I have worked with many other PRM platforms. ImpartnerPRM is in the middle of the pack. There is still a lot of opportunity for making the platform more intuitive and automating some of the processes. However, it is better than some of the others that I have used in terms of there being better continuity between the PRM and marketing functions.
    Incentivized
    Read full review
    Open Loyalty
    The scenario where Open Loyalty is better suited is with a customer that has one and only one e-commerce site or equivalent. Many customers think it would be easy to customize Open Loyalty for multiple companies, using only one installation. This is difficult to Open Loyalty since different companies will have different rules, levels of rewards, etc, and that's not easily configured on Open Loyalty. So, the price of OpenLoyalty for third-world countries is a little steep, making its acquisition possible only to large companies.
    Incentivized
    Read full review
    Pros
    Impartner Software
    • Providing data in an easily digestible format.
    • Intuitive workflow, really easy to learn in an afternoon.
    • Cloud access feature allows for easy access on any device.
    Incentivized
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    Open Loyalty
    • Has a powerful API that makes it easy to integrate points, actions and rewards on any software
    • Has a lot of experience in the loyalty realm, so every nuance and the special case is already thought of
    • Allows for the implementation of loyalty programs for a number of scenarios: for consumers, employees, students, etc
    • Has a well-proven solution for any POS solution out there!
    Incentivized
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    Cons
    Impartner Software
    • Training was very difficult to set up and maintain
    • They show you this awesome demo environment and then you realize once you purchase the tool how much it takes to get that. At least one web designer, help from marketing, and at least a few months of dedicated work
    • The most expensive tool we looked at
    Incentivized
    Read full review
    Open Loyalty
    • Many customers expect Open Loyalty to have an e-commerce interface. Maybe they could build a barebones interface to satisfy the rare customer that still doesn't have a CRM o ERP or equivalent in place
    Incentivized
    Read full review
    Alternatives Considered
    Impartner Software
    Salesforce was too expensive for us at the time and required too much customization and internal strain at the time. We ended up choosing Salesforce over Impartner later on once our channel business was more established and we had more resources internally. Impartner was more simple and easy to deploy than Salesforce, which is why we chose it when we had fewer resources
    Incentivized
    Read full review
    Open Loyalty
    Open Loyalty is way more powerful than Tango Card. Zoho CRM doesn't really stack up against OL, since it's too generic. The area where we think Open Loyalty would beat other products is scalability and customization. Open Loyalty has been tried on really large customers and the database never felt sluggish nor the web interface or the web services.
    Incentivized
    Read full review
    Return on Investment
    Impartner Software
    • I do think our lead to demo rate increased a significant percent
    • We were able to communicate easily with over 1k partners that were hard to reach before
    Incentivized
    Read full review
    Open Loyalty
    • My company implements OpenLoyalty, but we've seen a positive ROI for our customers, since everybody and their uncles are implementing loyalty / rewards programs in LATAM
    Incentivized
    Read full review
    ScreenShots

    Impartner PRM Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Open Loyalty Screenshots

    Screenshot of a dashboard view of a loyalty campaign memberScreenshot of the loyalty campaign management interfaceScreenshot of a view of the Open Loyalty dashboard