TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Impartner PRM

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    Impartner delivers a complete partner ecosystem management platform, helping companies worldwide manage their partner relationships and accelerate revenue and profitability through indirect sales channels. The solution boasts millions of partners worldwide and has users from channel organizations of all sizes.

    $2,000

    per month

    Solid Commerce

    Score8 out of 10
    N/ASolid Commerce is a cloud-based channel and marketplace selling solution that integrates with a number of marketplaces, along with the users ERP, warehouse management application, accounting system, etc. to provide integrated management of orders, inventory, and logistics, as well as get discounts on shipping with major carriers and manage content about products on all marketplaces.N/A
    Pricing
    Impartner PRMSolid Commerce
    Editions & Modules
    Impartner Emerge Package
    $2,000
    Base Price (Modules and Add-Ons available)
    No answers on this topic
    Offerings
    Pricing Offerings
    Impartner PRMSolid Commerce
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Impartner PRMSolid Commerce
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Impartner PRM and Solid Commerce
    Feature
    Impartner PRM
    8.2
    2 Ratings
    21% above category average
    Solid Commerce
    -
    Ratings
    Dashboards8.52 Ratings00 Ratings
    Standard reports8.01 Ratings00 Ratings
    Custom reports8.02 Ratings00 Ratings
    Best Alternatives
    Impartner PRMSolid Commerce
    Small Businesses
    No answers on this topic
    Rithum
    Score6.2 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Impartner PRMSolid Commerce
    Likelihood to Recommend
    7.4
    (6 ratings)
    4.0
    (1 ratings)
    User Testimonials
    Impartner PRMSolid Commerce
    Likelihood to Recommend
    Impartner Software
    I have worked with many other PRM platforms. ImpartnerPRM is in the middle of the pack. There is still a lot of opportunity for making the platform more intuitive and automating some of the processes. However, it is better than some of the others that I have used in terms of there being better continuity between the PRM and marketing functions.
    Incentivized
    Read full review
    Solid Commerce
    Solid Commerce may be helpful for small businesses that want to reach from one marketplace to become multi-channel based. However, I would recommend short contracts, long trial periods, request a teammate with 2+ years experience at the company and don't be afraid to communicate your needs. I do feel there is a place for the company in the marketplace, it is less expensive than most, it has a lot of benefits in segmentation and pricing needs, but it can lack in reliability and is not as reactive to customers for an e-commerce market.
    Incentivized
    Read full review
    Pros
    Impartner Software
    • Providing data in an easily digestible format.
    • Intuitive workflow, really easy to learn in an afternoon.
    • Cloud access feature allows for easy access on any device.
    Incentivized
    Read full review
    Solid Commerce
    • It did allow for multi-channel promotion of the same set of SKUs. It diminished qty on all marketplaces when there was a sale on one.
    • It allowed for multiple skus to change price.
    • It allowed for SKU segmentation and multiple attribute tagging.
    • When their company was smaller and more customer service driven, there was a lot of creative thinking to create sales growth.
    Incentivized
    Read full review
    Cons
    Impartner Software
    • Training was very difficult to set up and maintain
    • They show you this awesome demo environment and then you realize once you purchase the tool how much it takes to get that. At least one web designer, help from marketing, and at least a few months of dedicated work
    • The most expensive tool we looked at
    Incentivized
    Read full review
    Solid Commerce
    • As their company grew and our e-commerce department grew, Solid Commerce lacked in customer service.
    • At one point we could see a high turnover rate of Solid Commerce employees, leading to a disconnect for customers.
    • We had a hard time functioning with other external tools like ShipWorks, ShipStation, our DMS, even uploading using excel files became unreliable.
    • We ended our relationship with Solid Commerce less then a year ago because we could not rely on their automation and communication. They knew this for months before we decided to terminate the relationship.
    Incentivized
    Read full review
    Alternatives Considered
    Impartner Software
    Salesforce was too expensive for us at the time and required too much customization and internal strain at the time. We ended up choosing Salesforce over Impartner later on once our channel business was more established and we had more resources internally. Impartner was more simple and easy to deploy than Salesforce, which is why we chose it when we had fewer resources
    Incentivized
    Read full review
    Solid Commerce
    ChannelAdvisor is a step up in building our e-commerce business. They have met our communication and customer service needs. They work with our other tools like e-Desk and ShipStation reliably. However, that step up comes with additional costs. ChannelAdvisor is an investment that is higher then Solid Commerce. However, we are about 10 months in and not once have we lost connection with ShipStation or not been able to print pick tickets
    Incentivized
    Read full review
    Return on Investment
    Impartner Software
    • I do think our lead to demo rate increased a significant percent
    • We were able to communicate easily with over 1k partners that were hard to reach before
    Incentivized
    Read full review
    Solid Commerce
    • They helped us grow significantly from a small e-comm business to almost triple our size in four years.
    • They led us to know where our breaking points are in a same day service oriented environment.
    • They have great segmentation of SKUs and different pricing options of SKUs.
    • They did have some creative thinkers to help their customers but I wouldn't know if they are still there.
    Incentivized
    Read full review
    ScreenShots

    Impartner PRM Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot