Inbenta Chatbots vs. Sprinklr Service
Inbenta Chatbots vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Inbenta Chatbots | Enterprise companies (1,001+ employees) | According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers… | N/A | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | Required | Optional | ||||||||||||||
Additional Details | Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com. | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
Inbenta Chatbots | Sprinklr Service | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Inbenta Chatbots | Sprinklr Service | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Inbenta Chatbots | Sprinklr Service | |
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Likelihood to Recommend | 9.5 (2 ratings) | 8.5 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Inbenta Chatbots | Sprinklr Service | |
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Likelihood to Recommend | Inbenta Technologies Inc. | Sprinklr |
Pros | Inbenta Technologies Inc. | Sprinklr |
Cons | Inbenta Technologies Inc. | Sprinklr |
Likelihood to Renew | Inbenta Technologies Inc. No answers on this topic | Sprinklr |
Usability | Inbenta Technologies Inc. No answers on this topic | Sprinklr |
Reliability and Availability | Inbenta Technologies Inc. No answers on this topic | Sprinklr |
Performance | Inbenta Technologies Inc. No answers on this topic | Sprinklr |
Support Rating | Inbenta Technologies Inc. No answers on this topic | Sprinklr |
In-Person Training | Inbenta Technologies Inc. No answers on this topic | Sprinklr |
Implementation Rating | Inbenta Technologies Inc. No answers on this topic | Sprinklr |
Alternatives Considered | Inbenta Technologies Inc. | Sprinklr |
Return on Investment | Inbenta Technologies Inc. | Sprinklr |
ScreenShots | Inbenta Chatbots Screenshots |