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Infer vs. InsideSales.com / XANT Predictive Pipeline (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infer

    Score9 out of 10
    N/AInfer is a predictive intelligence lead scoring platform with pre-built integrations to Salesforce, Eloqua, and Marketo.N/A

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    Score8.4 out of 10
    N/APredictive Pipeline kept track of every change in the sales pipeline and predicts quota attainment boasting 80% accuracy, with Neuralytics, the XANT predictive engine. The product was based on C9 Predictive Sales, owned and supported by XANT (formerly InsideSales.com) since May 2015, and no longer available for sale.N/A
    Pricing
    InferInsideSales.com / XANT Predictive Pipeline (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    InferInsideSales.com / XANT Predictive Pipeline (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    User Ratings
    InferInsideSales.com / XANT Predictive Pipeline (discontinued)
    Likelihood to Recommend
    9.0
    (2 ratings)
    10.0
    (8 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.4
    (6 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (4 ratings)
    Availability
    -
    (0 ratings)
    6.8
    (3 ratings)
    Performance
    -
    (0 ratings)
    5.8
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    5.8
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.8
    (3 ratings)
    User Testimonials
    InferInsideSales.com / XANT Predictive Pipeline (discontinued)
    Likelihood to Recommend
    IgniteTech
    It is ideal to expand the range of customers, to have an updated and optimized database with interested customers, and allows sales and marketing agents to work in achieving sales and not in the laborious task of finding customers. This software is very effective and delivers what it promises.
    Incentivized
    Read full review
    Discontinued Products
    C9 is a good and economical solution for what it does. If evaluating them today, I would want to clearly understand their product roadmap and their ability to execute against it.
    Read full review
    Pros
    IgniteTech
    • Provides insights on companies to help you infer if they would be a good fit to prospect into, or not
    • Collects data on external sites very well
    Incentivized
    Read full review
    Discontinued Products
    • It gives you the ability to see where your pipeline was in the past and compare to how it is now. You can set queries that will allow you to show at risk deals, committed deals, etc.
    • This gives much better visibility for management to coach.
    Read full review
    Cons
    IgniteTech
    • The user interface and all the information it generates on the main screen can be cumbersome.
    • The learning curve is quite considerable and it takes a few hours of training to understand the system.
    • The software becomes cumbersome when information needs to be passed to Salesforce.
    Incentivized
    Read full review
    Discontinued Products
    • We had uptime issues, weird error messages, sluggish performance, and bad data. I hope that some of this can be attributed to growing pains as the company was relatively new when we signed our initial contract.
    • It was not dependable enough to trust the data and to count on accessing the app when we needed it.
    • It actually was unavailable at EOQ one time.
    • I also did not care for the lack of real-time pipeline information. If someone was doing a pipeline review, there was no instant gratification i.e. to see changes in pipeline occur as an AE made a change to an opportunity.
    • You couldn’t do any configuration at all. Even if you just wanted to change a field or add a filter, you had to go through their services team. It was a recognized challenge and I saw roadmap addressing it.
    • The query tool is a little hard to use and we have found that queries are very slow and lock up.
    Read full review
    Likelihood to Renew
    IgniteTech
    No answers on this topic
    Discontinued Products
    C9 is now part of the sales management culture here at IPC. There is no longer any guesswork about the funnel or the forecast. C9 does something that SFDC does not...it increases significantly the value of the information in SFDC by unlocking the meta data that we all need to run the business
    Read full review
    Usability
    IgniteTech
    No answers on this topic
    Discontinued Products
    From a sales manager’s perspective it was fairly easy to use the base
    functionality (just viewing current pipeline) and much harder to look at
    analytics (pipeline changes over time). C9 made this easier by allowing sales ops to publish views to sales managers. The query tool was harder to use than it had to be. For example, there were no out of the box relationships set up between Salesforce.com tables (e.g. accounts to opportunities), so I had to create those relationships myself.
    Read full review
    Reliability and Availability
    IgniteTech
    No answers on this topic
    Discontinued Products
    In 2 years we have only had 1 uptime issue for around 45 min.
    Read full review
    Performance
    IgniteTech
    No answers on this topic
    Discontinued Products
    We have experienced sluggish performance.

    We have found that queries are very slow and lock up.
    Read full review
    Support Rating
    IgniteTech
    No answers on this topic
    Discontinued Products
    C9 cares about their customers and responds quickly. However, the ticketing system could be better and there is no easy way to track the status of your requests.
    Read full review
    In-Person Training
    IgniteTech
    No answers on this topic
    Discontinued Products
    Good assistance on set up and detailed training
    Read full review
    Online Training
    IgniteTech
    No answers on this topic
    Discontinued Products
    Online information and training was done reasonably well compared to other vendors, but would benefit from being more polished and rounded out.
    Read full review
    Implementation Rating
    IgniteTech
    No answers on this topic
    Discontinued Products
    Very simple implementation. They basically set up the imports and then they configure the tool per customer requests.

    I wish there had been more consultation during the implementation, but it wasn’t bad given the effort expended. We ended up re-implementing after about a year and a half.
    Read full review
    Alternatives Considered
    IgniteTech
    I believe that the two complement each other. Datanyze pulls off of a number of data points. Onsite it can pull technologies used (javascript based and also infrastructural), products offered, SEO ranking, and it even integrates with LinkedIn to pull names. Datanyze also has prospecting features - you can pull lists of companies based on technologies used, location, SEO (Alexa/changes with Alexa rank, SEO strategy, speed testing), SEM data points, industry, employee or revenue size, funding round dates and amounts, business segment, founding date, etc. It integrates with salesforce too so you can import leads directly into the system with the paid version. We bought for the scoring, but there is a lot that it can do.
    Incentivized
    Read full review
    Discontinued Products
    Zoho CRM is less up to speed and much more out of date. The support at InsideSales.com Predictive Pipeline have been very helpful during the initial roll out face. Overall I was very happy!
    Incentivized
    Read full review
    Return on Investment
    IgniteTech
    • Once adapted to the software, we have been able to get a lot out of it, as we have been able to increase sales with the leads we have found.
    • Also, the sales department is more focused and works in a much more organized way, increasing their daily performance and productivity.
    Incentivized
    Read full review
    Discontinued Products
    • The product provides a single source for pipeline and forecast data and has scaled well with our organization. We have grown from 10 sales reps to 100 reps and we really needed a tool to to manage data and do roll-ups etc.
    • It's also important to provide senior management visibility into the pipeline, and the tool works well for this.
    Read full review
    ScreenShots

    InsideSales.com / XANT Predictive Pipeline (discontinued) Screenshots

    Product screenshot