Infinite Campus vs. Jenzabar ONE

Infinite Campus is very easy to use when it comes to looking up personal student information as well as taking attendance. However, it is less suited for making it easy for users to find specific language testing data, ensuring the viewer feels confident in finding the correct webpage based on what they are looking for as well as being properly set up for the viewer to feel confident in arranging a progress report easily as well as quickly. Lastly, Infinite Campus could better enable the user to copy progress reports in bulk versus the current set up of having to go into each student's progress report individually to print.

Incentivized

Jenzabar ONE is strongly suited for an all-in one solution for higher ed. The modern web-based platform make it efficient for end users. An institution that wants a full communication platform to connect with students, Jenzabar is the right product for your school. As with any product, development with Jenzabar One continues which is a good thing but also may cause some schools to want more features more quickly.

Incentivized

• It is very clean (not cluttered with information and buttons)
• It keeps all personal information in one spot
• The message center is helpful, and it is easy to see when there is a new message
• The breakdown of attendance is done very well

Incentivized

• Jenzabar ONE makes working within the system possible and secure using remote and WFH options.
• Jenzabar ONE is adept at managing the central functions of the Registrar's Office.
• Jenzabar ONE is capable and adequate for student accounts and billing.

Incentivized

• The Gradebook is just so busy, even though it does contain all the grades/information you need, I find it very hard to find data/information just because of the sheer numbers and drop downs that I have to go through to get to what I want.
• Not very user-friendly for first time users - takes many tries and searching around to get to where you want. Gets easier as you use it, but they could attempt to make it more user-friendly for the novice/first time users.
• I'd like to see the drop-down menu for the classes broken up into separate folders/files for each group (ie. ELA, Social Studies, Science, Math). Then it wouldn't be just rows and rows of classes that make my eyes run them all together and hard to find the ONE I am looking for.

Incentivized

• the Help system does not always correlate to the current version, so updating that with each update would be very helpful
• a method to test users' permission would be very helpful
• it is sometimes tricky trying to figure out which functions to assign to users, so making that process more clear would be great

My overall experience using Jenzabar One for student housing has been very productive. The system provides a centralized platform where I can manage room assignments, monitor occupancy, and access important student information quickly. Its integration with other campus modules makes it easy to verify enrollment, confirm eligibility, and coordinate with departments such as Admissions, Financial Aid, and the Registrar. Having all of this information in one place streamlines daily housing operations and supports efficient decision-making. Overall, Jenzabar One has been a reliable tool that helps me stay organized and effectively manage the student housing process.

I haven't reached out to Infinite Campus for technical support. We have in-school people who are trained to help us out in the event of a problem. We have had a couple of times where the system has gone down unexpectedly, but our school IT professionals were able to sort it out.

Incentivized

Never contacted support before.

Synergy, PowerSchool. Infinite Campus was definitely the "Cadillac" when looking at other systems. Other systems look and felt clunky when stacked against Infinite Campus. Although the company is not local, they FEEL and ACT as though they are right next door.

Incentivized

Jenzabar ONE has 90% of the capabilities of of its competitors, and a price point significantly below those products. Both Banner and PeopleSoft provide capabilities that exceed what we need. Paying for those additional features is not cost effective. In short, Jenzabar ONE does nearly everything we need, and both Banner and PeopleSoft only offer extra capabilities we will not use.

Incentivized

• Infinite Campus helped us to successfully meet our goals in the last Strategic Plan of establishing an electronic communication framework for academic progress between the district and parents.
• Issues with integration, or lack thereof, has resulted in loss of productivity and ultimately revenue since countless hours are dedicated to grading inputs that would have otherwise been spent on fulfilling other institution needs.

Incentivized

• Implementing the new admissions portal has led to a 12% increase in enrollment as we were able to spend time directly working with students with how it automated previously manual tasks.
• The ACH and credit card payment portal with self-selection of student payment plans has allowed the business office to collect 70% of what we used to send to collections.