Infinity Telecom vs. Talkdesk
Infinity Telecom vs. Talkdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Infinity Telecom | N/A | Infinity Telecom s.r.o. is licensed telecom operator in Czech Republic engaged in traffic exchange with partners globally (premium and wholesale termination). They offer solutions in the areas of data storage and transmission, IP and classical telephony, Internet access, content delivery, colocation and other telecommunication services in several countries. They offer solutions in the areas: - Global voice services (SIP trunking, DID numbers) - IP transit - Hosting services… | N/A | |
Talkdesk | N/A | Talkdesk is a cloud-based contact center platform with voice, digital channel, and workforce engagement management capabilities. Talkdesk’s key features are its customizable user interface, built-in AI automation, and its integration with numerous CRM and helpdesk applications. | $85 per month per user |
Infinity Telecom | Talkdesk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Infinity Telecom | Talkdesk | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Infinity Telecom | Talkdesk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Infinity Telecom | Talkdesk | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (450 ratings) |
Likelihood to Renew | - (0 ratings) | 8.7 (37 ratings) |
Usability | - (0 ratings) | 8.6 (266 ratings) |
Availability | - (0 ratings) | 9.8 (6 ratings) |
Performance | - (0 ratings) | 10.0 (5 ratings) |
Support Rating | - (0 ratings) | 8.6 (130 ratings) |
In-Person Training | - (0 ratings) | 10.0 (2 ratings) |
Online Training | - (0 ratings) | 8.4 (4 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (207 ratings) |
Configurability | - (0 ratings) | 10.0 (6 ratings) |
Product Scalability | - (0 ratings) | 10.0 (6 ratings) |
Vendor post-sale | - (0 ratings) | 10.0 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 10.0 (2 ratings) |
Infinity Telecom | Talkdesk | |
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Likelihood to Recommend | Infinity Telecom No answers on this topic | Talkdesk |
Pros | Infinity Telecom No answers on this topic | Talkdesk |
Cons | Infinity Telecom No answers on this topic | Talkdesk |
Likelihood to Renew | Infinity Telecom No answers on this topic | Talkdesk |
Usability | Infinity Telecom No answers on this topic | Talkdesk |
Reliability and Availability | Infinity Telecom No answers on this topic | Talkdesk |
Performance | Infinity Telecom No answers on this topic | Talkdesk |
Support Rating | Infinity Telecom No answers on this topic | Talkdesk |
In-Person Training | Infinity Telecom No answers on this topic | Talkdesk |
Online Training | Infinity Telecom No answers on this topic | Talkdesk |
Implementation Rating | Infinity Telecom No answers on this topic | Talkdesk |
Alternatives Considered | Infinity Telecom No answers on this topic | Talkdesk |
Scalability | Infinity Telecom No answers on this topic | Talkdesk |
Return on Investment | Infinity Telecom No answers on this topic | Talkdesk |
ScreenShots |