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Infor CloudSuite ERP vs. Microsoft Dynamics 365 Business Central

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infor CloudSuite ERP

    Score7.2 out of 10
    N/AInfor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.N/A

    Microsoft Dynamics 365 Business Central

    Score8 out of 10
    N/AMicrosoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.

    $8

    per month per user

    Pricing
    Infor CloudSuite ERPMicrosoft Dynamics 365 Business Central
    Editions & Modules
    No answers on this topic
    Dynamics 365 Business Central Team Members
    $8
    per month (billed annually) per user
    Dynamics 365 Business Central Essentials
    $70
    per month (billed annually) per user
    Dynamics 365 Business Central Premium
    $100
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    Infor CloudSuite ERPMicrosoft Dynamics 365 Business Central
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Infor CloudSuite ERPMicrosoft Dynamics 365 Business Central
    Considered Both Products
    Infor
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    18 Answers
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    19 Answers
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    9 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    81%
    Implementation went as expected
    13 Answers
    82%
    Implementation went as expected
    9 Answers
    Features
    Infor CloudSuite ERPMicrosoft Dynamics 365 Business Central
    Payroll Management
    Comparison of Payroll Management features of Infor CloudSuite ERP and Microsoft Dynamics 365 Business Central
    Feature
    Infor CloudSuite ERP
    6.3
    6 Ratings
    17% below category average
    Microsoft Dynamics 365 Business Central
    6.6
    11 Ratings
    13% below category average
    Pay calculation4.16 Ratings6.211 Ratings
    Benefit plan administration3.76 Ratings6.39 Ratings
    Direct deposit files6.96 Ratings6.610 Ratings
    Customization
    Comparison of Customization features of Infor CloudSuite ERP and Microsoft Dynamics 365 Business Central
    Feature
    Infor CloudSuite ERP
    6.0
    25 Ratings
    22% below category average
    Microsoft Dynamics 365 Business Central
    8.0
    25 Ratings
    6% above category average
    API for custom integration6.423 Ratings8.124 Ratings
    Plug-ins5.723 Ratings7.922 Ratings
    Security
    Comparison of Security features of Infor CloudSuite ERP and Microsoft Dynamics 365 Business Central
    Feature
    Infor CloudSuite ERP
    8.2
    27 Ratings
    2% below category average
    Microsoft Dynamics 365 Business Central
    8.4
    29 Ratings
    0% above category average
    Single sign-on capability8.824 Ratings8.525 Ratings
    Role-based user permissions7.626 Ratings8.328 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Infor CloudSuite ERP and Microsoft Dynamics 365 Business Central
    Feature
    Infor CloudSuite ERP
    7.3
    32 Ratings
    3% below category average
    Microsoft Dynamics 365 Business Central
    8.4
    30 Ratings
    11% above category average
    Dashboards7.925 Ratings8.326 Ratings
    Standard reports7.430 Ratings8.430 Ratings
    Custom reports6.530 Ratings8.629 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Infor CloudSuite ERP and Microsoft Dynamics 365 Business Central
    Feature
    Infor CloudSuite ERP
    6.2
    30 Ratings
    22% below category average
    Microsoft Dynamics 365 Business Central
    8.4
    30 Ratings
    8% above category average
    Accounts payable7.627 Ratings8.429 Ratings
    Accounts receivable8.527 Ratings8.328 Ratings
    Global Financial Support5.017 Ratings8.517 Ratings
    Primary and Secondary Ledgers6.715 Ratings8.416 Ratings
    Journals and Reconciliations4.818 Ratings8.919 Ratings
    Configurable Accounting6.419 Ratings7.219 Ratings
    Standardized Processes7.122 Ratings8.720 Ratings
    Inventory Management
    Comparison of Inventory Management features of Infor CloudSuite ERP and Microsoft Dynamics 365 Business Central
    Feature
    Infor CloudSuite ERP
    8.2
    25 Ratings
    3% above category average
    Microsoft Dynamics 365 Business Central
    8.6
    26 Ratings
    8% above category average
    Inventory tracking7.924 Ratings8.526 Ratings
    Automatic reordering7.417 Ratings7.618 Ratings
    Location management8.123 Ratings8.222 Ratings
    Order Management
    Comparison of Order Management features of Infor CloudSuite ERP and Microsoft Dynamics 365 Business Central
    Feature
    Infor CloudSuite ERP
    8.3
    26 Ratings
    5% above category average
    Microsoft Dynamics 365 Business Central
    8.0
    28 Ratings
    1% above category average
    Pricing7.424 Ratings8.225 Ratings
    Order entry8.025 Ratings8.925 Ratings
    Credit card processing8.411 Ratings7.517 Ratings
    Cost of goods sold8.124 Ratings8.422 Ratings
    Order Orchestration8.414 Ratings8.313 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Infor CloudSuite ERP and Microsoft Dynamics 365 Business Central
    Feature
    Infor CloudSuite ERP
    8.0
    21 Ratings
    6% above category average
    Microsoft Dynamics 365 Business Central
    8.2
    20 Ratings
    8% above category average
    Billing Management6.417 Ratings8.518 Ratings
    Cash and Asset Management8.519 Ratings8.619 Ratings
    Travel & Expense Management8.08 Ratings7.614 Ratings
    Budgetary Control & Encumbrance Accounting4.914 Ratings8.216 Ratings
    Period Close8.518 Ratings8.219 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Infor CloudSuite ERP and Microsoft Dynamics 365 Business Central
    Feature
    Infor CloudSuite ERP
    8.4
    6 Ratings
    10% above category average
    Microsoft Dynamics 365 Business Central
    8.7
    8 Ratings
    14% above category average
    Budgeting and Forecasting7.35 Ratings10.08 Ratings
    Project Costing8.45 Ratings10.07 Ratings
    Cost Capture9.25 Ratings10.08 Ratings
    Capital Project Management8.02 Ratings8.05 Ratings
    Customer Contract Compliance9.01 Ratings10.06 Ratings
    Project Revenue Recognition9.02 Ratings8.04 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Infor CloudSuite ERP and Microsoft Dynamics 365 Business Central
    Feature
    Infor CloudSuite ERP
    8.4
    10 Ratings
    17% above category average
    Microsoft Dynamics 365 Business Central
    7.6
    11 Ratings
    7% above category average
    Project Planning and Scheduling8.09 Ratings7.510 Ratings
    Task Insight for Project Managers9.010 Ratings7.110 Ratings
    Project Mobile Functionality9.08 Ratings7.19 Ratings
    Definable Resource Pools8.08 Ratings6.910 Ratings
    Grants Management
    Comparison of Grants Management features of Infor CloudSuite ERP and Microsoft Dynamics 365 Business Central
    Feature
    Infor CloudSuite ERP
    7.9
    7 Ratings
    6% above category average
    Microsoft Dynamics 365 Business Central
    8.9
    8 Ratings
    18% above category average
    Award Lifecycle Management7.34 Ratings6.78 Ratings
    Procurement
    Comparison of Procurement features of Infor CloudSuite ERP and Microsoft Dynamics 365 Business Central
    Feature
    Infor CloudSuite ERP
    8.1
    16 Ratings
    13% above category average
    Microsoft Dynamics 365 Business Central
    7.9
    16 Ratings
    11% above category average
    Bids Analyzed and Compared6.19 Ratings7.410 Ratings
    Contract Authoring6.18 Ratings7.210 Ratings
    Contract Repository6.18 Ratings7.510 Ratings
    Requisitions-to-Purchase Orders Integrated8.014 Ratings8.114 Ratings
    Supplier Management7.614 Ratings7.613 Ratings
    Risk Management
    Comparison of Risk Management features of Infor CloudSuite ERP and Microsoft Dynamics 365 Business Central
    Feature
    Infor CloudSuite ERP
    6.5
    9 Ratings
    4% below category average
    Microsoft Dynamics 365 Business Central
    8.3
    12 Ratings
    21% above category average
    Risk Repository7.67 Ratings7.211 Ratings
    Control Management5.19 Ratings7.411 Ratings
    Control Efficiency Assessments5.08 Ratings6.711 Ratings
    Issue Detection3.28 Ratings7.511 Ratings
    Remediation and Certification5.18 Ratings7.69 Ratings
    Logistics
    Comparison of Logistics features of Infor CloudSuite ERP and Microsoft Dynamics 365 Business Central
    Feature
    Infor CloudSuite ERP
    7.1
    15 Ratings
    1% above category average
    Microsoft Dynamics 365 Business Central
    7.7
    10 Ratings
    10% above category average
    Transportation Planning and Optimization5.111 Ratings7.88 Ratings
    Transportation Execution Management5.110 Ratings7.48 Ratings
    Trade and Customs Management5.19 Ratings7.98 Ratings
    Fulfillment Management5.111 Ratings7.410 Ratings
    Warehouse Workforce Management6.710 Ratings9.27 Ratings
    Manufacturing
    Comparison of Manufacturing features of Infor CloudSuite ERP and Microsoft Dynamics 365 Business Central
    Feature
    Infor CloudSuite ERP
    7.1
    18 Ratings
    5% below category average
    Microsoft Dynamics 365 Business Central
    8.0
    10 Ratings
    7% above category average
    Production Process Design5.816 Ratings9.27 Ratings
    Production Management5.817 Ratings8.88 Ratings
    Configuration Management6.217 Ratings7.17 Ratings
    Work Execution5.813 Ratings9.27 Ratings
    Manufacturing Costs6.017 Ratings7.310 Ratings
    Supply Chain
    Comparison of Supply Chain features of Infor CloudSuite ERP and Microsoft Dynamics 365 Business Central
    Feature
    Infor CloudSuite ERP
    8.2
    18 Ratings
    11% above category average
    Microsoft Dynamics 365 Business Central
    7.4
    12 Ratings
    1% above category average
    Forecasting7.312 Ratings6.412 Ratings
    Inventory Planning8.418 Ratings7.212 Ratings
    Performance Monitoring8.514 Ratings6.912 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Infor CloudSuite ERP and Microsoft Dynamics 365 Business Central
    Feature
    Infor CloudSuite ERP
    7.8
    12 Ratings
    6% above category average
    Microsoft Dynamics 365 Business Central
    8.8
    9 Ratings
    18% above category average
    Proposal Management6.810 Ratings7.18 Ratings
    Product Master Data Management6.812 Ratings7.78 Ratings
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    User Ratings
    Infor CloudSuite ERPMicrosoft Dynamics 365 Business Central
    Likelihood to Recommend
    7.1
    (38 ratings)
    8.6
    (31 ratings)
    Likelihood to Renew
    5.9
    (8 ratings)
    10.0
    (1 ratings)
    Usability
    7.3
    (23 ratings)
    8.8
    (11 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    5.0
    (7 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Infor CloudSuite ERPMicrosoft Dynamics 365 Business Central
    Likelihood to Recommend
    Infor
    We have had great success with inventory management and production planning/execution. Also, data and system integrity have been key to our overall solution satisfaction. We struggle when it comes to reporting and analytics. The base product leaves room for improvement as much of the core reporting is not easily configurable and lacks the ability to scale forcing us to build a reporting model outside the solution
    Incentivized
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    Microsoft
    Microsoft Dynamics 365 Business Central is well suited for inventory management in all aspects. Its accessibility, along with my other apps, when out of the office is unparalleled. I find it easy to work with on a desktop or laptop; however, it could use some work on a mobile device.
    Incentivized
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    Pros
    Infor
    • Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
    • No software vendor in this space is perfect. Lawson does perform as advertised.
    • Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.
    Incentivized
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    Microsoft
    • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
    • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
    • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
    • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
    Incentivized
    Read full review
    Cons
    Infor
    • Trying to locate forms that you haven't used before is not very user friendly
    • overall view and navigation is very old style and could use an update
    • Reports are built in and not very customizable, could also use an easy report reference guide.
    Incentivized
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    Microsoft
    • Some functions could be a bit more user friendly, intuitive.
    • Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
    • A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.
    Incentivized
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    Likelihood to Renew
    Infor
    The main problem with it is the support provided and the support available on the market. Both are limited. Plus, it is a nightmare from a connectivity point of view, which is obvious, since the off-the-shelf tools usually include built-in connectors to Oracle and SAP, specifically S-4Hana. Retrieving data is also not easy, and specifically, to get behind the logic of special reports without direct StreamServe knowledge, which is the rarest of all, is almost impossible
    Incentivized
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    Microsoft
    We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
    Incentivized
    Read full review
    Usability
    Infor
    Industry fit: Infor M3 is designed for specific industries, such as manufacturing, distribution, and food and beverage. If your organization operates in one of these industries, Infor M3 may be a good fit.Functionality: Consider the specific features and functionality that your organization requires from an ERP system, such as financial management, supply chain management, manufacturing, and sales and marketing. Review Infor M3's capabilities in these areas to determine if it meets your needs.
    Read full review
    Microsoft
    Ever since we deployed it, it has been a one-stop-shop for our organization. Everything we do has been through it, and we do not need to use other vendors to access student records, accounts receivable, procurement records, grades, transcripts, and report cards... they are all in one interface, which has been a solid plus for our organization.
    Incentivized
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    Support Rating
    Infor
    The overall support of Inform M3 is simply the best! There isn't a single flaw that I can detect or think of about this software! I can't possibly express the greatness of the availability and all of the possibilities achieved. The ease of use and a lot of functionalities such as flexibility [allows in] configuration to add new functionalities fast.
    Incentivized
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    Microsoft
    It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
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    Alternatives Considered
    Infor
    One of the products I have used is an Oracle accounting product. I feel that Infor stands up well when comparing to the Oracle product especially for the accounting functions. In comparing it to Microsoft Dynamics I feel that Infor is easier to use in some accounting tasks. The one thing the Dynamics has going for it is the ease of use with other Microsoft Products.
    Incentivized
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    Microsoft
    I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
    Incentivized
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    Return on Investment
    Infor
    • Reduced period close processing by more than a day
    • Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
    • Created more consistent business processes driving efficiency
    • Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
    • Improving customer experience through integrated customer and partner portals
    Incentivized
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    Microsoft
    • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
    • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
    • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
    Incentivized
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    ScreenShots

    Infor CloudSuite ERP Screenshots

    Screenshot of a CloudSuite dashboard exampleScreenshot of a view of CloudSuite IndustrialScreenshot of a view of CloudSuite Distribution