Infor Cloud Suite the right approach to ERPs
April 30, 2025

Infor Cloud Suite the right approach to ERPs

Jeff Roseman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Infor LN
  • Rythym eCommerce
  • Manufacturing Execution System
  • CPQ

Overall Satisfaction with Infor CloudSuite ERP

We are implemented Cloud Suite Industrial Enterprise (LN) as a global hub for all of our business systems. We are nearing completion in multiple sites across North America and will be turning our sights to EMEA and APAC. A key differentiator for us was being able to leverage the Cloud Suite ecosystem, so it is more than just ERP. We are also leveraging Factory Track, Supplier Exchange, Rhythm eCommerce, the integrated document management and now the Infor MES platform. We expect to expand to even deeper functionality with WMS, CRM and the Velocity Suite to expand AI and automation in our Infor centric business systems hub.

Pros

  • Tailored for manufacturing companies
  • Multi-site, multi-company, multi-currency organizations
  • Streamlines and optimizes business processes
  • Tightly integrated to other Infor products reducing the need for integrations

Cons

  • Need to continue to improve and modernize the UI
  • Continue to expand the marketplace to leverage the developer community
  • Expand the service and warranty functionality (much customer variability here)
  • Reduced period close processing by more than a day
  • Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
  • Created more consistent business processes driving efficiency
  • Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
  • Improving customer experience through integrated customer and partner portals
For complex organizations like ours, there is no better tool on the market to drive business transformation at it's price point. No ERP implementation is ever easy, but Infor is a great partner and they are really focused on their customers success. See for example new products like Value+ and Data Mesh.
All products have their strengths and weaknesses. The deciding factors for us was the robustness of their offering (at that price point), the Infor ecosystems of related and connected products, the effort Infor put into presales to make sure this was a good fit to deliver maximum value, and the shared vision of our Infor would help us transform our business.

Do you think Infor CloudSuite ERP delivers good value for the price?

Yes

Are you happy with Infor CloudSuite ERP's feature set?

Yes

Did Infor CloudSuite ERP live up to sales and marketing promises?

Yes

Did implementation of Infor CloudSuite ERP go as expected?

Yes

Would you buy Infor CloudSuite ERP again?

Yes

Cloud Suite (LN) is perfect for mid-size and larger manufacturing companies. Infor has other Cloud Suite ERPs for other industries. This is a huge advantage of more general ERP platforms. Infor excels in complicated environments but can also support more simple needs. Infor also excels where there is a need to integrate to other platforms like MES, especially when connecting to other Infor products. That Cloud Suite ecosystem is the key. Where I wouldn't recommend the Cloud Suite is in business that want a generic ERP platform or want to maintain lots of customizations. Not sure why anyone would want to do that though as the Infor approach is just better.

Infor CloudSuite ERP Feature Ratings

9.0
Accounts payable
9
Accounts receivable
9
Global Financial Support
9
Primary and Secondary Ledgers
9
Journals and Reconciliations
9
Configurable Accounting
9
Standardized Processes
9
8.6
Billing Management
9
Cash and Asset Management
9
Travel & Expense Management
7
Budgetary Control & Encumbrance Accounting
9
Period Close
9
8.7
Inventory tracking
9
Automatic reordering
9
Location management
8
8.2
Pricing
8
Order entry
8
Credit card processing
7
Cost of goods sold
9
Order Orchestration
9
Payroll Management ()
Not Rated
7.7
Dashboards
8
Standard reports
8
Custom reports
7
8.0
API for custom integration
9
Plug-ins
7
9.0
Role-based user permissions
9
Single sign-on capability
9
Not Rated
Award Lifecycle Management
Not Rated
Project Financial Management ()
Not Rated
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
8.0
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
8
Supplier Management
8
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
7.4
Transportation Planning and Optimization
7
Transportation Execution Management
7
Trade and Customs Management
7
Fulfillment Management
8
Warehouse Workforce Management
8
9.0
Production Process Design
9
Production Management
9
Configuration Management
9
Work Execution
9
Manufacturing Costs
9
8.0
Forecasting
8
Inventory Planning
8
Performance Monitoring
8
8.0
Proposal Management
7
Product Master Data Management
9

Using Infor CloudSuite ERP

1000 - Accounting, Finance, Engineering, Product Management, Marketing, Sales, Customer Service, Technical Service & Warranty, Warehousing, Manufacturing & Operations, Quality, Maintenace.
10 - Business Analysts, Technical Consultants, Enterprise Architect, Developers, Systems Administrator, Master Data Management, Training and Development Coordinator
  • Modernized Core Business Systems
  • Business Transformation
  • Improve Customer Experience
  • Driving Cost Controls
  • Integrated PLM & CAD Functionality
  • Warehouse Management
  • Travel & Expense
  • Process Mining and Automation
Other than the inherent pain of a new implementation, it's a great platform and Infor is a great partner to work with. Every system has problems, our are no worse than any other platform. Maybe even a little better, nothing to make us want to change platforms any time in the near future.

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