Alexis Blanco
Alexis Blanco
Member for 3 years
26 ratings & reviews completed
Average rating:
Reputation: 380
| Title | Case Advocate |
|---|---|
| Job Type | Employee |
| Department | Customer Service |
| Company | Community Tax |
| Industry | Financial Services |
| Size | 501-1000 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Genesys Cloud CX | 1 year | Novice |
UJET | 1 year | |
Five9 | 2 years | |
Zendesk Chat | 1 year | |
Skype | ||
Rakuten Viber | 1 year | |
WhatsApp Business | 4 years | |
Slack | 4 years | |
Google Drive | ||
Microsoft Teams | 2 years | |
Dropbox Business | ||
Microsoft SharePoint | ||
TeamViewer | ||
NordLayer | 2 years | |
OneDrive | 2 years | |
Microsoft Excel | 1 year | |
Microsoft Powerpoint | 1 year | |
Adobe Acrobat | 1 year | |
InterSystems IRIS | 2 years | |
Adobe AIR | 2 years | |
Norton Secure VPN | 2 years | |
Nitro Productivity Suite | 2 years | |
Infor M3 | 3 years | |
Salesforce Sales Cloud | ||
Gemini | ||
Oracle Siebel Enterprise Marketing Suite (discontinued) | 2 years | |
SAP CRM discontinued | ||
HubSpot CRM | ||
Microsoft Dynamics 365 | ||
Webex App | ||
Zoho CRM | ||
HipChat (discontinued) | ||
Deputy | ||
Atlassian Confluence | ||
ConnectWise ScreenConnect | ||
NICE CXone | ||
Zendesk Suite | ||
Insightly | ||
Talkdesk | ||
Jira Service Management | ||
Cisco Jabber | ||
ServiceNow IT Service Management | ||
Gainsight CS | ||
Acoustic Analytics, defunct | 2 years | |
SAP Access Control | 2 years | |
Google Analytics | 2 years | |
IBM X-Force Incident Response and Intelligence Services (IRIS) | ||
IRIS CRM | ||
Iris HR Software | ||
Cardiris | ||
Google AdSense | ||
Google Ad Manager | ||
Google AdMob | ||
Google Ads | ||
Google Authenticator |
Badges
Pundit- Contact Center
Pundit- VoIP
Pundit- Web and Video Conferencing
Pundit- Communications Platform as a Service (CPaaS)
Pundit- Call Center Workforce Optimization
Pundit- Intelligent Virtual Assistant
Pundit- Non-Relational Databases
Pundit- Database Management
Pundit- Enterprise Resource Planning (ERP)
Pundit- Cross-Channel Campaign Management
Pundit- Customer Relationship Management (CRM)
Pundit- Marketing Resource Management
Pundit- Enterprise Marketing Management
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Oracle Siebel CRM | Jan 3, 2022 | Read Review | |
| Infor M3 | Dec 9, 2021 | Read Review | |
| InterSystems IRIS | Dec 7, 2021 | Read Review | |
| Rakuten Viber | Dec 3, 2021 | Read Review | |
| Five9 | Dec 3, 2021 | Read Review | |
| WhatsApp Business | Apr 24, 2021 | Read Review | |
| Skype | Apr 20, 2021 | Read Review | |
| Genesys Cloud CX | Feb 28, 2021 | Read Review | |
| Google Analytics | Dec 29, 2021 | ||
| SAP Access Control | Dec 29, 2021 | ||
| Salesforce.com | Dec 8, 2021 | ||
| Gemini | Dec 8, 2021 | ||
| Nitro Productivity Suite | Dec 6, 2021 | ||
| Norton Secure VPN | Dec 6, 2021 | ||
| Adobe AIR | Dec 6, 2021 | ||
| OneDrive | Dec 3, 2021 | ||
| Microsoft Excel | Dec 3, 2021 | ||
| Microsoft Powerpoint | Dec 3, 2021 | ||
| Adobe Acrobat Reader DC | Dec 3, 2021 | ||
| TeamViewer | Mar 30, 2021 | ||
| MS SharePoint | Mar 30, 2021 | ||
| Dropbox Business | Mar 30, 2021 | ||
| Microsoft Teams | Dec 29, 2021 | ||
| Google Drive | Mar 30, 2021 | ||
| Slack | Dec 29, 2021 | ||
| Zendesk Chat (formerly Zopim) | Mar 1, 2021 |