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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infor CloudSuite ERP

    Score7.3 out of 10
    N/AInfor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.N/A

    Thomson Reuters ONESOURCE

    Score6.8 out of 10
    N/AThomson Reuters ONESOURCE is a portfolio of tax and accounting technology for corporations designed to help users boost collaboration with departments and partners and ensure seamless tax compliance no matter where a company does business.N/A
    Pricing
    Infor CloudSuite ERPThomson Reuters ONESOURCE
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Infor CloudSuite ERPThomson Reuters ONESOURCE
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Infor CloudSuite ERPThomson Reuters ONESOURCE
    Considered Both Products
    Infor
    No answer on this topic
    Thomson Reuters
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    18 Answers
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    19 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    81%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    Infor CloudSuite ERPThomson Reuters ONESOURCE
    Payroll Management
    Comparison of Payroll Management features of Infor CloudSuite ERP and Thomson Reuters ONESOURCE
    Feature
    Infor CloudSuite ERP
    6.3
    6 Ratings
    18% below category average
    Thomson Reuters ONESOURCE
    -
    Ratings
    Pay calculation4.16 Ratings00 Ratings
    Benefit plan administration3.76 Ratings00 Ratings
    Direct deposit files6.96 Ratings00 Ratings
    Customization
    Comparison of Customization features of Infor CloudSuite ERP and Thomson Reuters ONESOURCE
    Feature
    Infor CloudSuite ERP
    6.0
    25 Ratings
    23% below category average
    Thomson Reuters ONESOURCE
    -
    Ratings
    API for custom integration6.423 Ratings00 Ratings
    Plug-ins5.723 Ratings00 Ratings
    Security
    Comparison of Security features of Infor CloudSuite ERP and Thomson Reuters ONESOURCE
    Feature
    Infor CloudSuite ERP
    8.2
    27 Ratings
    3% below category average
    Thomson Reuters ONESOURCE
    -
    Ratings
    Single sign-on capability8.824 Ratings00 Ratings
    Role-based user permissions7.626 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Infor CloudSuite ERP and Thomson Reuters ONESOURCE
    Feature
    Infor CloudSuite ERP
    7.3
    32 Ratings
    3% below category average
    Thomson Reuters ONESOURCE
    -
    Ratings
    Dashboards7.925 Ratings00 Ratings
    Standard reports7.430 Ratings00 Ratings
    Custom reports6.530 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Infor CloudSuite ERP and Thomson Reuters ONESOURCE
    Feature
    Infor CloudSuite ERP
    6.2
    30 Ratings
    22% below category average
    Thomson Reuters ONESOURCE
    -
    Ratings
    Accounts payable7.627 Ratings00 Ratings
    Accounts receivable8.527 Ratings00 Ratings
    Global Financial Support4.917 Ratings00 Ratings
    Primary and Secondary Ledgers6.715 Ratings00 Ratings
    Journals and Reconciliations4.818 Ratings00 Ratings
    Configurable Accounting6.419 Ratings00 Ratings
    Standardized Processes7.122 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Infor CloudSuite ERP and Thomson Reuters ONESOURCE
    Feature
    Infor CloudSuite ERP
    8.2
    25 Ratings
    3% above category average
    Thomson Reuters ONESOURCE
    -
    Ratings
    Inventory tracking7.924 Ratings00 Ratings
    Automatic reordering7.417 Ratings00 Ratings
    Location management8.123 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Infor CloudSuite ERP and Thomson Reuters ONESOURCE
    Feature
    Infor CloudSuite ERP
    8.3
    26 Ratings
    4% above category average
    Thomson Reuters ONESOURCE
    -
    Ratings
    Pricing7.424 Ratings00 Ratings
    Order entry8.025 Ratings00 Ratings
    Credit card processing8.411 Ratings00 Ratings
    Cost of goods sold8.124 Ratings00 Ratings
    Order Orchestration8.414 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Infor CloudSuite ERP and Thomson Reuters ONESOURCE
    Feature
    Infor CloudSuite ERP
    8.0
    21 Ratings
    6% above category average
    Thomson Reuters ONESOURCE
    -
    Ratings
    Billing Management6.417 Ratings00 Ratings
    Cash and Asset Management8.519 Ratings00 Ratings
    Travel & Expense Management8.08 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting4.914 Ratings00 Ratings
    Period Close8.518 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Infor CloudSuite ERP and Thomson Reuters ONESOURCE
    Feature
    Infor CloudSuite ERP
    8.4
    6 Ratings
    10% above category average
    Thomson Reuters ONESOURCE
    -
    Ratings
    Budgeting and Forecasting7.35 Ratings00 Ratings
    Project Costing8.45 Ratings00 Ratings
    Cost Capture9.25 Ratings00 Ratings
    Capital Project Management8.02 Ratings00 Ratings
    Customer Contract Compliance9.01 Ratings00 Ratings
    Project Revenue Recognition9.02 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Infor CloudSuite ERP and Thomson Reuters ONESOURCE
    Feature
    Infor CloudSuite ERP
    8.4
    10 Ratings
    18% above category average
    Thomson Reuters ONESOURCE
    -
    Ratings
    Project Planning and Scheduling8.09 Ratings00 Ratings
    Task Insight for Project Managers9.010 Ratings00 Ratings
    Project Mobile Functionality9.08 Ratings00 Ratings
    Definable Resource Pools8.08 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Infor CloudSuite ERP and Thomson Reuters ONESOURCE
    Feature
    Infor CloudSuite ERP
    7.9
    7 Ratings
    6% above category average
    Thomson Reuters ONESOURCE
    -
    Ratings
    Award Lifecycle Management7.34 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Infor CloudSuite ERP and Thomson Reuters ONESOURCE
    Feature
    Infor CloudSuite ERP
    8.1
    16 Ratings
    13% above category average
    Thomson Reuters ONESOURCE
    -
    Ratings
    Bids Analyzed and Compared6.19 Ratings00 Ratings
    Contract Authoring6.18 Ratings00 Ratings
    Contract Repository6.18 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated8.014 Ratings00 Ratings
    Supplier Management7.614 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Infor CloudSuite ERP and Thomson Reuters ONESOURCE
    Feature
    Infor CloudSuite ERP
    6.5
    9 Ratings
    4% below category average
    Thomson Reuters ONESOURCE
    -
    Ratings
    Risk Repository7.67 Ratings00 Ratings
    Control Management5.19 Ratings00 Ratings
    Control Efficiency Assessments5.08 Ratings00 Ratings
    Issue Detection3.28 Ratings00 Ratings
    Remediation and Certification5.18 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Infor CloudSuite ERP and Thomson Reuters ONESOURCE
    Feature
    Infor CloudSuite ERP
    7.1
    15 Ratings
    1% above category average
    Thomson Reuters ONESOURCE
    -
    Ratings
    Transportation Planning and Optimization5.111 Ratings00 Ratings
    Transportation Execution Management5.110 Ratings00 Ratings
    Trade and Customs Management5.19 Ratings00 Ratings
    Fulfillment Management5.111 Ratings00 Ratings
    Warehouse Workforce Management6.710 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Infor CloudSuite ERP and Thomson Reuters ONESOURCE
    Feature
    Infor CloudSuite ERP
    7.1
    18 Ratings
    5% below category average
    Thomson Reuters ONESOURCE
    -
    Ratings
    Production Process Design5.816 Ratings00 Ratings
    Production Management5.817 Ratings00 Ratings
    Configuration Management6.217 Ratings00 Ratings
    Work Execution5.813 Ratings00 Ratings
    Manufacturing Costs6.017 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Infor CloudSuite ERP and Thomson Reuters ONESOURCE
    Feature
    Infor CloudSuite ERP
    8.2
    18 Ratings
    11% above category average
    Thomson Reuters ONESOURCE
    -
    Ratings
    Forecasting7.312 Ratings00 Ratings
    Inventory Planning8.418 Ratings00 Ratings
    Performance Monitoring8.514 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Infor CloudSuite ERP and Thomson Reuters ONESOURCE
    Feature
    Infor CloudSuite ERP
    7.8
    12 Ratings
    6% above category average
    Thomson Reuters ONESOURCE
    -
    Ratings
    Proposal Management6.810 Ratings00 Ratings
    Product Master Data Management6.812 Ratings00 Ratings
    Type of tax
    Comparison of Type of tax features of Infor CloudSuite ERP and Thomson Reuters ONESOURCE
    Feature
    Infor CloudSuite ERP
    -
    Ratings
    Thomson Reuters ONESOURCE
    7.7
    2 Ratings
    1% above category average
    Sales and Use Taxes00 Ratings8.02 Ratings
    Cross-border Taxes00 Ratings8.01 Ratings
    VAT / GST Taxes00 Ratings8.01 Ratings
    Energy and Fuel Taxes00 Ratings7.01 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of Infor CloudSuite ERP and Thomson Reuters ONESOURCE
    Feature
    Infor CloudSuite ERP
    -
    Ratings
    Thomson Reuters ONESOURCE
    7.8
    3 Ratings
    0% above category average
    Geolocation for Tax Assessment00 Ratings8.02 Ratings
    3rd-Party Software Integrations00 Ratings8.02 Ratings
    Tax Data Reporting00 Ratings9.03 Ratings
    Compliance Administration Management00 Ratings7.03 Ratings
    Tax Exemption Processing00 Ratings8.02 Ratings
    Tax Document Management00 Ratings8.02 Ratings
    Complex Tax Scenario Management00 Ratings7.02 Ratings
    Best Alternatives
    Infor CloudSuite ERPThomson Reuters ONESOURCE
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Intuit Lacerte
    Score9.4 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Lappa
    Score8.8 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Vertex
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Infor CloudSuite ERPThomson Reuters ONESOURCE
    Likelihood to Recommend
    7.1
    (38 ratings)
    5.0
    (8 ratings)
    Likelihood to Renew
    5.9
    (8 ratings)
    8.0
    (1 ratings)
    Usability
    7.3
    (23 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (7 ratings)
    5.9
    (2 ratings)
    User Testimonials
    Infor CloudSuite ERPThomson Reuters ONESOURCE
    Likelihood to Recommend
    Infor
    We have had great success with inventory management and production planning/execution. Also, data and system integrity have been key to our overall solution satisfaction. We struggle when it comes to reporting and analytics. The base product leaves room for improvement as much of the core reporting is not easily configurable and lacks the ability to scale forcing us to build a reporting model outside the solution
    Incentivized
    Read full review
    Thomson Reuters
    We use [Thomson Reuters ONESOURCE] to prepare federal and state income tax returns which allows us to complete the work assigned very quickly and allow senior members of the team to review the work before submitting in a very fluid state. While not in the tax or busy season, the program is not as used as much.
    Incentivized
    Read full review
    Pros
    Infor
    • Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
    • No software vendor in this space is perfect. Lawson does perform as advertised.
    • Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.
    Incentivized
    Read full review
    Thomson Reuters
    • ONESOURCE is excellent for providing a holistic suite of products that are specifically geared toward tax compliance.
    • ONESOURCE also does an excellent job of maintaining a fresh look and appearance to their products, but doesn't change the base functionality just to sell more or improve the look of the product.
    • ONESOURCE also does an excellent job of maintaining current tax information. In an ever changing tax world, this is the most important thing for a piece of tax software to provide.
    Incentivized
    Read full review
    Cons
    Infor
    • Trying to locate forms that you haven't used before is not very user friendly
    • overall view and navigation is very old style and could use an update
    • Reports are built in and not very customizable, could also use an easy report reference guide.
    Incentivized
    Read full review
    Thomson Reuters
    • ONESOURCE absolutely needs to restore their TIN Matching feature. Not having a TIN Matching feature is huge and needs to be addressed immediately.
    • The software interface itself is outdated and clunky. It is way behind in terms of user-friendliness and convenience. Additionally, it is only compatible with Internet Explorer. ONESOURCE is literally the only reason I would ever access Internet Explorer which is notably slower and more prone to freezing than Google Chrome or Safari. A good portion of our business uses Macs which means they are SOL on accessing ONESOURCE.
    • The ability to look at multiple tax years for a single recipient would be huge. Currently, if a recipient asks us to pull three years of data, this means three different searches within each year's ONESOURCE instance. It's tedious and could be improved.
    Incentivized
    Read full review
    Likelihood to Renew
    Infor
    The main problem with it is the support provided and the support available on the market. Both are limited. Plus, it is a nightmare from a connectivity point of view, which is obvious, since the off-the-shelf tools usually include built-in connectors to Oracle and SAP, specifically S-4Hana. Retrieving data is also not easy, and specifically, to get behind the logic of special reports without direct StreamServe knowledge, which is the rarest of all, is almost impossible
    Incentivized
    Read full review
    Thomson Reuters
    To reiterate - a very useful tool for private company information, otherwise not forthcoming on the public domain. It is very crucial in Company analyses for various lenses, slices and dices of Company information. Also useful in industry analysis and in list building. Overall a great research and analytics tool.
    Read full review
    Usability
    Infor
    Industry fit: Infor M3 is designed for specific industries, such as manufacturing, distribution, and food and beverage. If your organization operates in one of these industries, Infor M3 may be a good fit.Functionality: Consider the specific features and functionality that your organization requires from an ERP system, such as financial management, supply chain management, manufacturing, and sales and marketing. Review Infor M3's capabilities in these areas to determine if it meets your needs.
    Read full review
    Thomson Reuters
    No answers on this topic
    Support Rating
    Infor
    The overall support of Inform M3 is simply the best! There isn't a single flaw that I can detect or think of about this software! I can't possibly express the greatness of the availability and all of the possibilities achieved. The ease of use and a lot of functionalities such as flexibility [allows in] configuration to add new functionalities fast.
    Incentivized
    Read full review
    Thomson Reuters
    The ONESOURCE support has improved significantly over the years. Support sends out emails with the answer provided which helps in the future when the same issue occurs. This reduces the amount of calls to ONESOURCE Support as you can better document the calls and rely on previous answers if the same issue occurs. ONESOURCE support has also implemented a callback feature that reduces the amount of time spent on hold.
    Incentivized
    Read full review
    Alternatives Considered
    Infor
    One of the products I have used is an Oracle accounting product. I feel that Infor stands up well when comparing to the Oracle product especially for the accounting functions. In comparing it to Microsoft Dynamics I feel that Infor is easier to use in some accounting tasks. The one thing the Dynamics has going for it is the ease of use with other Microsoft Products.
    Incentivized
    Read full review
    Thomson Reuters
    As I said it is an easy-to-use platform and saved us time and money. They have great customer service and have helped our company get new hires checked and in-service faster than our old company. By combining the two services in one place it has made it easier for the new hire and the HR staff to track results. I am a fan!
    Incentivized
    Read full review
    Return on Investment
    Infor
    • Reduced period close processing by more than a day
    • Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
    • Created more consistent business processes driving efficiency
    • Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
    • Improving customer experience through integrated customer and partner portals
    Incentivized
    Read full review
    Thomson Reuters
    • Leaves sales tax off invoices from time to time.
    • Reduces the amount of manual work needed to calculate sales tax and to update tax rates.
    Incentivized
    Read full review
    ScreenShots

    Infor CloudSuite ERP Screenshots

    Screenshot of a CloudSuite dashboard exampleScreenshot of a view of CloudSuite IndustrialScreenshot of a view of CloudSuite Distribution