Infor Customer Experience Suite vs. SAP Service Cloud
Infor Customer Experience Suite vs. SAP Service Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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Infor Customer Experience Suite | N/A | The Infor Customer Experience Suite (CX Suite) bundles Infor CRM and CPQ, as well as the Infor MRM, Omni-Channel Campaign Management, and the Infor Interaction Advisor, with other capabilities such as contract management, sales intelligence, and Infor Rhythm BtoB. | N/A | |
SAP Service Cloud | N/A | SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability. | N/A |
Infor Customer Experience Suite | SAP Service Cloud | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Infor Customer Experience Suite | SAP Service Cloud | |
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Top Pros | ||
Top Cons |
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Infor Customer Experience Suite | SAP Service Cloud | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Infor Customer Experience Suite | SAP Service Cloud | |
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Likelihood to Recommend | 9.0 (2 ratings) | 8.6 (74 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (2 ratings) |
Support Rating | - (0 ratings) | 5.5 (1 ratings) |
Ease of integration | - (0 ratings) | 7.4 (42 ratings) |
Infor Customer Experience Suite | SAP Service Cloud | |
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Likelihood to Recommend | Infor | SAP |
Pros | Infor | SAP |
Cons | Infor | SAP |
Likelihood to Renew | Infor No answers on this topic | SAP |
Support Rating | Infor No answers on this topic | SAP |
Alternatives Considered | Infor No answers on this topic | SAP |
Return on Investment | Infor | SAP |
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