Likelihood to Recommend I struggle to identify a scenario where VISUAL is an appropriate solution. We used VISUAL because it was a legacy system and the cost/complexity of changeover seemed daunting. The user interface is poor as is the interconnectedness of the various screens and menus. This might be an acceptable piece of software for a continuous manufacturing environment with little variation of basic design, but we have had to write multiple add-on macros in order to get VISUAL to work effectively for us.
Read full review VAI (Vormittag Associates, Inc.)
This ERP is suited for products that do not require customizations or personalization. Ideally, if you are selling a product as is, then S2K will fit your needs. Make sure to have all of the requirements for each piece laid out. For instance, with products - know all of your attributes and functionality for product pages ahead of time. Include this in the presentation for ERP selection. Ask what functionality is out of the box, and what is a customization. Ask for quotes ahead of time. This may increase the overall cost of the ERP as well as the time it takes to launch. Example: Product reviews, cross sells, remarketing, abandoned cart integration, etc
Read full review Pros Infor Visual has a standard way of addressing business operations: sales orders, invoicing, reporting. It is easy to train operators used to using a manual or other ERP system. Material control is easy for production runs, R&D material lists and repairs. The process of receiving, issuing and returning material to inventory is facilitated by standard interfaces that are easily learned by material control operators. Engineering changes to bills of material are facilitated by the "engineering Master" flexible editing capability. The version control for the BOM's can be as detailed or vague as the process designed dictates. One item of a BOM or the entire BOM can be changed quickly and approved for production that day. Read full review VAI (Vormittag Associates, Inc.)
Customization for various businesses. One-stop shop for managing a website, real time inventory, order processing, accounting, and shipping. The platform is easy to use. Whether it is used by a customer service member, designer, or developer. Read full review Cons VTA has been extremely unreliable. I would not recommend it. It is not customizable at all. There is no logical way to handle shift differentials which is a huge issue with a company that runs 24/7. If you do not have a schedule set up, they cannot clock in. This poses a problem for anyone that gets called in on a shift they don't normally work on. Read full review VAI (Vormittag Associates, Inc.)
There will most likely be customizations made for a particular niche site to integrate with their system. Product reviews, up sells, and cross sells are not built into the website functionality. Customization to the offerings would be needed. Very little documentation or open source resources on instructions or development in regards to the website design and integration with the ERP. Read full review Likelihood to Renew Good Technical and Customer Support during and after implementation tasks. Good Project Plan and Management support for implementation and post implementation. Financial functionality could be more comprehensive particularly with Budgeting and Cash Management. Inventory Management capability was adequate but could be more comprehensive as well. "Out of the Box" functionality was adequate but requested add-ons and enhancements seemed to be a bit pricey.
Read full review VAI (Vormittag Associates, Inc.)
S2K is easy to use, has room for growth, and serves the company's needs as a whole
Read full review Usability Because of use cases and easy implementation and the vertical and horizontal scaling.
Read full review VAI (Vormittag Associates, Inc.)
The platform is easy to use, customize, and fit an organization's needs.
Read full review Support Rating As we have seen the live environment and the use cases where we implement.
Read full review VAI (Vormittag Associates, Inc.)
Great support. The staff is very knowledgeable about the platform and the capabilities within the IBM framework
Read full review Implementation Rating Could have used more hands-on approach. There are multiple webinars and information sessions but until you actually use the system, these are not very helpful.
Read full review VAI (Vormittag Associates, Inc.)
If this is someone's first ERP implementation, I strongly suggest you ask for services to help implement. Ask for training on every aspect of the implementation. Make sure this is put into the overall ERP quote
Read full review Alternatives Considered We unfortunately did not evaluate any other ERP software. VISUAL was a legacy system and we determined that changing systems would be too difficult, and not cost effective. We reached out to our local VISUAL rep who knew how the software functioned, but not how to apply it more appropriately to our business model, so we continued on with what we had rather than looking elsewhere.
Read full review VAI (Vormittag Associates, Inc.)
S2K offered a system that could be used by various departments. There were modules for accounting, customer service, order entry, and web development. The ability to customize the website integration was a plus. S2K allows the option to have products in different warehouse locations. This allowed us to better manage inventory and see in real time what the stock status was
Read full review Return on Investment I cannot comment on business impact. Read full review VAI (Vormittag Associates, Inc.)
Reduced shipping time - shipments are now heading to customers 2 days sooner than before. Ability to search by attributes. In stock status - real time inventory tracking tells customers if a product is available without the wait. Order tracking - the ability to track every shipment associated with their order. Read full review ScreenShots