Infosec Skills vs. Skillsoft Coaching

The onboarding process has been quite productive throughout with the best team. The customer support team is able and ever on alert when requested to assist. It has simple user interface which is not the case with other similar platforms. The training modules are easy to understand and put into practice. It meets the set threshold and complies with company principals.

Incentivized

Skillsoft is well suited in a corporate setting that perhaps doesn't have the budget to develop all the training they feel their people need. It allows for a one-stop site where people can specifically search for the content that addresses their particular areas of improvement. It is also good for creating custom learning tracks to focus on those specific areas.

Incentivized

• A combination of presentation, explanation, and reading materials to suit all learning types.
• An easy-to-use portal that tracks progress and allows you to go back and review.
• A focus on both the certification itself as well as the background information. In contrast to just "practice tests."

Incentivized

• I really like their library of leadership videos where leaders share their best practices. They're short and easy to use in a variety of settings (e.g. trainings, business meetings, etc.).
• I find Skillsoft to have strong customer service. They do a very good job of listening to your needs and advising a variety of solutions within the given parameters.

Incentivized

• Questions! The Database/site was updated, and I was no longer able to access the questions and choose specific topics to study from
• There were two CISSP courses to watch videos, I would remove the oldest
• Put an emphasis that users have a years membership after completing a boot camp

Incentivized

• They are getting better, but keeping up with the IT times and keeping their site modern and user friendly
• Compliance - we had 2 seperate interfaces between the compliance part (Academy) and the Business Courseware catelog and our custom content - this created a lot of confusion around what was what. Support and the usablility of Academy was not up to par with what we were used to with the normal SkillPort.
• Technical support doesn't always have the answer

Incentivized

We are very satisfied with the service and the offer.

Incentivized

I would recommend to renew as this is part of our employee development goals and we make a strong commitment to develop employees' people skills. I think SkillSoft has a very innovative approach to develop people's interpersonal skills other than traditional classroom learning.

Incentivized

Because the skills learned from the course have proven to be beneficial in the day-to-day tasks that I typically perform. They are either directly related to or at the very least a complementary skill set that allows me to perform my duties overall in a more beneficial way to the people that I support.

There are things that could be easier. Having a more customizable carousel that can rotate relevant content in and out on a regular basis would be nice. They could also make some of the video content more engaging. Some of it is pretty dull and people can lose interest pretty fast.

Incentivized

I got everything I needed.

Incentivized

Very responsive, knowledge and helpful. They are always focused on ensuring they are doing the very best to support our success.

Incentivized

It was available anytime

Incentivized

Everything goes smoothly

Incentivized

Just that it takes a village. It cannot be done alone. Everyone needs to know what you are doing and what their role is in the implementation. Tightly managing the project management schedule and resources is important in ensuring that everything gets done on time, and with quality. Education is KEY

Incentivized

I use a variety of sources for training, some because they're available at low cost through my employer, others because they offer courses in a specific niche. I like Infosec for the range of subjects and learning paths that are applicable to my current objectives. The courses are well-made and provide useful and purposeful information.

I've written my own, used Pierson, and many others - and in fact, Skillsoft have purchased or acquired most of the better ones -- and there really is no competition in my opinion. They really do a great job - when you get the best at Harvard Business School as topic teachers, you've got the best products.

Incentivized

• After my courses, I was able to obtain my CCNA (passed [on] first attempt) and my CCNP (passed [on] second attempt). This is far better than the average passing rate.
• Professionally, I [got] a new job as a network engineer and then promoted to a Network Engineer II after completing my CCNP. I have seen a 40% salary increase over the last three years.

Incentivized

• I don't see really any negative ROI for Skillsoft. It's maximized training for my company and the others we service. I do not know the exact numbers but even with the minimal issues we have with the platform, the individuals who control the platforms purchase speak highly on its cost minimization.

Incentivized