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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Insocial - Feedback Solutions

    Score9 out of 10
    N/AMeasure moments that matter Insocial provides multiple ways of gathering feedback via different survey skins (surveys designed for any device) and invite methods across different channels (such as email, SMS, livechat, social media and even chatbots. With business rules and a connection to a CRM system, users can decide exactly when a customer should receive a survey from an organisation, to keep the frequency low and the quality of feedback high. Gain actionable…N/A

    Visier People

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    Visier aims to give organizations a "Workforce AI Edge:" A set of AI-powered capabilities that help leaders understand the relationship between people and work, elevate employee productivity, and win by adapting to change faster. The company offers people analytics, workforce planning, and compensation allocation. All Visier technology is underpinned by its Real-time People Data Platform, which uses AI to unlock the business-transforming potential of people data, work data, and the fusion…N/A
    Pricing
    Insocial - Feedback SolutionsVisier People
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Insocial - Feedback SolutionsVisier People
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsPrices are based on the amount of the different touchpoints, channels and locations you want to measure.—
    More Pricing Information
    Community Pulse
    Insocial - Feedback SolutionsVisier People
    Considered Both Products
    Insocial - Feedback Solutions
    No answer on this topic
    Visier
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    17 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    10 Answers
    Features
    Insocial - Feedback SolutionsVisier People
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Insocial - Feedback Solutions and Visier People
    Feature
    Insocial - Feedback Solutions
    10.0
    1 Ratings
    22% above category average
    Visier People
    -
    Ratings
    Themes10.01 Ratings00 Ratings
    Custom logo/branding10.01 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Insocial - Feedback Solutions and Visier People
    Feature
    Insocial - Feedback Solutions
    8.3
    1 Ratings
    3% below category average
    Visier People
    -
    Ratings
    Changes to live survey10.01 Ratings00 Ratings
    Question design help7.01 Ratings00 Ratings
    Multiple question types8.01 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Insocial - Feedback Solutions and Visier People
    Feature
    Insocial - Feedback Solutions
    10.0
    1 Ratings
    18% above category average
    Visier People
    -
    Ratings
    Survey logic flexibility10.01 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Insocial - Feedback Solutions and Visier People
    Feature
    Insocial - Feedback Solutions
    9.5
    1 Ratings
    16% above category average
    Visier People
    -
    Ratings
    Response tracking9.01 Ratings00 Ratings
    Data export10.01 Ratings00 Ratings
    Standard reports10.01 Ratings00 Ratings
    Custom reports9.01 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Insocial - Feedback Solutions and Visier People
    Feature
    Insocial - Feedback Solutions
    10.0
    1 Ratings
    21% above category average
    Visier People
    -
    Ratings
    Respondent restrictions10.01 Ratings00 Ratings
    Workforce Analytics
    Comparison of Workforce Analytics features of Insocial - Feedback Solutions and Visier People
    Feature
    Insocial - Feedback Solutions
    -
    Ratings
    Visier People
    8.0
    50 Ratings
    5% below category average
    Automated data collection00 Ratings8.750 Ratings
    Data analysis00 Ratings8.750 Ratings
    Data integration00 Ratings8.650 Ratings
    Predictive analytics00 Ratings5.743 Ratings
    Benchmarking00 Ratings6.749 Ratings
    Report designer00 Ratings8.750 Ratings
    Pre-built content00 Ratings8.350 Ratings
    Data management00 Ratings8.748 Ratings
    Self-service insights00 Ratings8.048 Ratings
    Best Alternatives
    Insocial - Feedback SolutionsVisier People
    Small Businesses
    Jotform
    Score8.5 out of 10
    ActivTrak
    Score8.6 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Predictive Index Behavioral Assessment
    Score9.5 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    Workday Prism Analytics
    Score7.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Insocial - Feedback SolutionsVisier People
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.7
    (52 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    8.7
    (9 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Insocial - Feedback SolutionsVisier People
    Likelihood to Recommend
    Insocial - Feedback Solutions
    We are an international organization that operates in multiple geographies and for us the solution works quite well. Insocial - Feedback Solutions itself is still a relatively small organization, but that has actually not been an issue at all. They're very flexible and helpful as a supplier. There was a close cultural fit between our 2 organizations, which made it into a success. If you are looking for a solution and partner to capture recurring customer sentiment and measure things like NPS, NLS, CSAT, CES and open feedback by using short and concise surveys that also drill down on those scores Insocial - Feedback Solutions can be a great fit.
    Incentivized
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    Visier
    Visier People is well-suited for organizations that require the ability to record thorough information on analytics of the company, and to have the change of measuring training's productivity impact. The software isn't well-suited for those who tend to feature a lot of models into the software as the platform doesn't record/support most models, so some data isn't able to be recorded.
    Incentivized
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    Pros
    Insocial - Feedback Solutions
    • Great customer / end user experience. Nice Look & feel
    • Excellent customer service and support
    • Continuously working on improvements based on customer feedback
    • Nice reporting
    Incentivized
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    Visier
    • The database is very complete and detailed, thus being able to enhance a deep analysis of each user.
    • The Visier dashboard is extremely attractive and friendly, helping staff understand every detail of the analyzes conducted on the company's workforce.
    • Despite not being a great and complete solution to work with HR within this platform, however, data can be shared to exchange information between the head of each department of the company and HR staff and to speed up the analysis process and determine what to do with a low-performing employee.
    • It excellently determines the productivity of each employee and also determines risk by monitoring patterns and behavior.
    Incentivized
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    Cons
    Insocial - Feedback Solutions
    • Survey creation could be easier, although as a customer I did not really feel this pain as our CSM [...] fully unburdoned us
    • I had some comments about the closed loop feedback process and email notification look&feel, however they've already addressed this feedback in the last year with product updates.
    Incentivized
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    Visier
    • Visier is a people analytics tool, so all data points are tied to employees. It can be difficult to analyze data points that aren't tied to employees (e.g., certain job data) since the data is driven by people metrics.
    • Visier releases updates quarterly. While this cadence does provide room for updates and enhances to be implemented in the tool throughout the year, other software providers operate on a more continuous update schedule.
    Incentivized
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    Likelihood to Renew
    Insocial - Feedback Solutions
    No answers on this topic
    Visier
    It is a software with great resources, it increases the possibility that the entire workforce is productive, it gives us quick answers, it is the most powerful workforce analysis software that exists so far.
    Incentivized
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    Usability
    Insocial - Feedback Solutions
    In general it is a very intuitive platform that does not require much training to start working with. Especially for reporting users that are focussed on the results and insights. The CSM team and support department are also very helpful in case you do run into any questions.
    Incentivized
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    Visier
    Visier People makes it very easy for all end users to go in and see, pull, or dig in to their data where previously my team would have to pull or schedule a report of the data to each user. It is also very fast in updating charts/analyses when changing or adding filters, which makes the ease of use better. Last, the charts and analyses are very visually appeasing, making users want to use the platform more.
    Incentivized
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    Implementation Rating
    Insocial - Feedback Solutions
    No answers on this topic
    Visier
    Visier can move as quickly or as slowly as the client needs. The topic-by-topic approach separates the project in clear phases and allows for focus on specific data. Depending on the size of the implementation team, implementation could move more rapidly if the subject matter experts are responsible for the individual topic data sets.
    Incentivized
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    Alternatives Considered
    Insocial - Feedback Solutions
    There are multiple solutions that offer similar things. In the end the cutural fit with the vendor made the difference. As a foundation for future collaboration this felt as the best choice and it has proven to be a great choice since. Developments in the product have proven to be fast and based on our feedback, which makes for a great partnership and experience.
    Incentivized
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    Visier
    Visier People has a user-friendly interface and easy-to-use virtualization as compared to other similar tools available in the market. It also provides multiple prebuild templates for HR and workforce analytics which reduces the time and effort required for manual implementation. It can seamlessly be integrated with other ranges of HR and business systems to make it easier for organizations to centralize the workforce and HR data for analysis.
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    Return on Investment
    Insocial - Feedback Solutions
    • We have been able to track an upward trend in our global NPS where we could not do this before.
    • We now have more insights on amazing CSAT scores on our services, which also increase Employee Experience
    • We have been enabled to act more directly on customer feedback that drives customer satisfaction and sales or prevents churn
    Incentivized
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    Visier
    • In one case, we were able to realize a 25% reduction in turnover in a key job group by leveraging the insights we derived from Visier workforce analytics.
    • In one case, we were able to identify key turnover trends that would place a business' strategy at risk (due to the fact that turnover was in revenue-generating roles).
    • In both businesses I've used Visier, we were able to significantly reduce manual reporting (by more than 80%), enabling our data analysts to do more consultative work (vs. query generating work) with HR business partners.
    Incentivized
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    ScreenShots

    Visier People Screenshots

    Screenshot of Visier People: Learning helps make sense of the complex learning landscape.  Visier People helps spot trends in the sea of records from micro-learning and self-sourced learning activities being pursued by a workforce, and gives shape to the thousands of xAPI statements from LRS. The platform centralizes learning records and identifies which sources are producing the most compelling training to understand the full impact of all a workforce's learning activity.Screenshot of Visier People: Organization provides foundational insights for the organization around employee demographics, diversity, organizational structure, starts, and exits - as well as benchmarking against other Visier organizations with Visier Benchmark’s 10 million+ employee records.Screenshot of Visier People: Workforce helps find the optimal balance when an organization is powered by the hourly worker. Unifying labor data - time, pay, safety, productivity - Visier People helps to discover how hours worked, productivity, and employees’ well-being connect together. Users can then take action on insights into absenteeism, case management, overtime, and worker safety.