TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Insperity

    Score6.9 out of 10
    N/AInsperity’s complete PEO services provide the scalable infrastructure needed to eliminate inefficiencies, control expenses and reduce risks to help sustain profitability. The Insperity PEO solution combines personalized service and HR technology, aiming to maximize the effectiveness of the client's people.N/A

    Trakstar Perform

    Score6.1 out of 10
    N/ATrakstar's Performance Appraisal software helps HR and organization manage feedback, goals and reviews. The user can build customized appraisal forms, set SMART goals, and create flexible workflows to meet the needs of an organization. 360/Multi-rater feedback is an option. Trakstar's implementation is customized, and Trakstar offers a free trial, price quote, or a live demo from a real person.

    $4,370

    per year

    Pricing
    InsperityTrakstar Perform
    Editions & Modules
    No answers on this topic
    Trakstar
    $4370.00
    per year
    Offerings
    Pricing Offerings
    InsperityTrakstar Perform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    InsperityTrakstar Perform
    Considered Both Products
    Insperity
    No answer on this topic
    Mitratech
    No answer on this topic
    Key User Insights
    Would buy again
    50%
    Would buy again
    6 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    55%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    58%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    44%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    Implementation went as expected
    63%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Best Alternatives
    InsperityTrakstar Perform
    Small Businesses
    Justworks
    Score7.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Justworks
    Score7.2 out of 10
    PerformYard
    Score7.5 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InsperityTrakstar Perform
    Likelihood to Recommend
    6.2
    (15 ratings)
    6.0
    (8 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.2
    (3 ratings)
    User Testimonials
    InsperityTrakstar Perform
    Likelihood to Recommend
    Insperity
    It's great for a company who doesn't have a strong knowledge in the US side and has a group of employees that work from the US. I think it is perfect for a non-US company who also has a small operations in US. Insperity helps us handle anything HR-related on the US side, so we don't have to stress about compliance and liability etc. They have a dedicated team to help us. Their customer support is also pretty useful too.
    Incentivized
    Read full review
    Mitratech
    This is a great program if you have locations in different geographical areas. The ability to work with people at different locations is appreciated, and also there can be informal input that is requested, which Promantek can handle as well. I am at a loss to think of an area where this does not work well. There are several of our employees in the manufacturing areas that do not have computer access, and for those individuals, we simply print the review instead of having it online. This works fine but is not the forte of Promantek. However, any system these days that focusses on the online aspects of review writing will experience that as well.
    Incentivized
    Read full review
    Pros
    Insperity
    • Expensable provides tracking information so that you can see the progress of an expense report, from draft through to payment completion.
    • Ability to take a picture of expense and upload via your phone, which gives you a head start on your expense report, and allows you to not accumulate/sort through a lot of paper.
    Incentivized
    Read full review
    Mitratech
    • Trakstar sends out a lot of automated reminders to participants, encouraging them to take notes and provide feedback on a regular basis.
    • Trakstar generates analysis (i.e., rater bais) automatically that would otherwise be labor intensive to do manually.
    • Trakstar has a feature that allows administrators to see what each individual employee sees - this is critical in ensuring that the performance review process goes smoothly.
    Incentivized
    Read full review
    Cons
    Insperity
    • It is not very intuitive how to use it at times. Fellow coworkers (less tech savvy) have had trouble submitting expenses on the desktop version.
    • The "image bin" for expenses is not intuitive/difficult to use.
    • The application could be smarter/connect to other applications such as Concur.
    Incentivized
    Read full review
    Mitratech
    • The reporting features are a bit weak. But you can download Excel-ready files to manipulate on your own.
    • The dashboard feature (prior to June 2013) was very nice, but missing in the latest version.
    • Automated reports, quarterly for example, would be nice to send to Senior Leadership (missing in the current version/requires manual input)
    Read full review
    Likelihood to Renew
    Insperity
    No answers on this topic
    Mitratech
    Very simple to use, great support.
    Read full review
    Support Rating
    Insperity
    No answers on this topic
    Mitratech
    Trakstar has been very responsive to my questions and support has been able to speak with me on the phone as needed. Also, when I told Trakstar that my employees were not delighted by the product, they did a special session with me to diagnose any issues and to make recommendations for how I could improve the tool's usefulness in my job. I appreciated their support here
    Incentivized
    Read full review
    Alternatives Considered
    Insperity
    I've used many HCM systems in the past. The things I do most are view paystub, view my accrued time off and request time off. Sometimes submit expenses. Here, I find myself staying away from those things. In fact, the company can submit expenses here but they choose to use an excel instead because of how NON user-friendly it is.
    Incentivized
    Read full review
    Mitratech
    I did not make the purchase decision for Trakstar, but at a previous job I used Reflektive. Many of the outcomes of the tool are the same, even if the product interface and language is slightly different
    Incentivized
    Read full review
    Return on Investment
    Insperity
    • I don't have an ROI but we save lots of time on our end when it comes to dealing with anything HR and payroll related. Employees have a great experience with customer support because they know they can reach out to Insperity directly rather than through us first.
    Incentivized
    Read full review
    Mitratech
    • We have had few managers dread the review writing process! Sure, no one enjoys this and we all know that it is time-consuming, but Promantek has allowed less time spent in frustration and more time actually communicating effectively. There are areas where managers can make notes during the entire review process so that when the time to write the review is upon you, it is a much simpler task. This has allowed us to free up the time with managers to a certain degree which is always beneficial.
    Incentivized
    Read full review
    ScreenShots