AI-assisted clearance, available with Intapp Conflicts, allows conflicts team to allocate their time more effectively by leveraging artificial intelligence to analyze firm data to group conflicts search results into groups that require no action versus those that pose potential conflicts or require manual review. The vendor states their system uses machine learning to continuously learn with use, facilitating constant improvement and accuracy.
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Kissflow
Score 6.2 out of 10
Small Businesses (1-50 employees)
KiSSFLOW is a cloud-based business process management and workflow management software designed to enable users to create an unlimited number of automated business applications with a through a simple user interface.
Intapp is great for storing your conflicts database and files associated with matters. I find that its user interface is really friendly. I have yet to see an analyst that does not quickly learn how it functions. Going through files can be a little bit more onerous because the way they are listed and naming conventions can vary, but overall I find it a very helpful tool for running conflicts
Workflow. I would absolutely, 100% recommend it for a school, in Admissions, and I would recommend it to any small company who has an issue with workflow. The best thing about the program is that it knows what it is, and knows what it wants to be. You aren't going to sit down to work with KiSSFLOW and end up being sold an HR program. To make it work just right, find the person who truly understands how your business works. Have them build a workflow which takes care of the tedious tasks, and then let them train others on the process. You will find that your productivity increases, and that your paper costs decrease.
Ease of Use: It's easier to use and see workflow tasks that are assigned to you, workflows that you've participated in, or workflows that are pending other peoples approvals. From a development side, it's easy to pick up and begin creating processes if you know Excel formulation, which is easily researched as well.
Ease of Access: Since KiSSFLOW is hosted in the cloud, you can access the site from any internet connected device. All you have to do is sign in with your account, as opposed to needing to be on the network to access like our previous system.
The App: This is a feature we really hope to get a lot of use out of. With the way our business is structured, there are a lot of Regional positions that are always on the go. Because our current system requires a user to be on the network to access, this makes it hard for these roles to respond to tasks, causing bottlenecks. With an app available, along with push notifications, we can keep these tasks responses on pace with the associates required in that task.
The reporting could use some improvement. The actual reports are OK, it is access to the reports that is the problem. This is related to the permission schema. It really just has user, admin, and nothing in-between. There really needs to be something like report admin or something. Excel exports for data are needed as well.
The user workflow selection UI is not the best. There is a big red + sign in the lower right of the browser window that is not labeled. That is not clear. Also the selection list is just a pop-up window, it really should be a full page.
The mobile app does not have all the features that the browser version has, especially admin tools.
I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
I have only ever used Intapp in the law firm setting. My only other experience is using legal and research search engines, which do not fit within the realm of Intapp per se.
KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
It has allowed us to have the forms we use be interconnected, so we avoid wasting time on submission of separate forms
The report we have now also allows Partners to review conflicts on their own even without us providing a summary (helpful for afterhours for the Partners)
