Likelihood to Recommend Integrately boasts a long list of products that it works with, but I feel that the actual implementation is clunky hit-or-miss. In my experience, the UI to create automations is miserably terrible. It shows way too many fields and is constantly resetting collapsed steps, so there is an absolutely dreadful amount of scrolling and searching involved. The order of fields often seems extremely random, which further makes the process for me extremely painful. There seem to be relatively few products that they truly integrate with, and most rely on JSON publishing. Testing is very difficult in my experience as it would only look for the most recent JSON data. It is not possible to test the automations with historical data. The actual success rate of automations is extremely spotty and it is nearly impossible to troubleshoot given the terrible UI. Split workflows (if/then) are very, very clunky. I wasted a huge amount of time manually replicating automations for various gateways.
Read full review Snaplogic is unique from other IPASS tools if you're very sensitive about data security as they have an on-premise option where your data never needs to leave your data center. And data pipelines can be quickly created if Snaplogic has the requisite connector to your data sources. On the downside, if you're transforming a large amount of data for example in training machine learning models, a tool with elastic compute capability is more appropriate.
Read full review Pros Read full review Easy access to any type of source system. Data could be in any format. Very beautiful visual representation of transforms that makes it super easy to use it by any non developer. It can be run in cloud or on-premise. helping you choose your comfort of security. Has pretty good customer support and have recently started their community forum as well. Read full review Cons Their workflow builder is almost impossible to use. Troubleshooting errors is difficult unless you are a programmer. User unfriendly for non-techies. Relies heavily on JSON publishing for many tools rather than native integration. Read full review They need to have a way to connect to GitHub to allow the users to maintain their version control in GitHub. This is a missing functionality. As pipelines become complex, it's difficult to have all the snaps stitched together - just like to see it done differently. They do not have a way to start/stop a preview. This is hard to use, especially if you have to stop an accidental preview invocation. Read full review Likelihood to Renew This has been hands down the BEST software company I have ever used and dealt with. I am a 25 year IT veteran at this college. They go above and beyond in soliciting our feedback/input and proactively follow up about bugs, issues, etc. I have given multiple potential clients my thoughts and after seeing the SL demo they all sign up. I appreciate their support model, it's REFRESHING!
Read full review Usability It is very powerful but has a steep learning curve
Read full review Support Rating They can be prompt but they have not been as useful as I've wanted. We had a bug that affected many of our customers through an API connection between SnapLogic and our platform. Eventually they were able to figure it out, but it took a long time of negotiating between our engineering team and theirs. Additionally, we installed the SnapLogic groundplex for our customers and we've run into a bunch of problems of connectivity. If SnapLogic offered to be on those calls with our clients to troubleshoot how to fix these problems, I would give them a better grade here.
Read full review Implementation Rating The groundplex in our VPC is very nice for security reasons and the SnapLogic team was extremely helpful during our implementation
Read full review Alternatives Considered I was forced to go back to using
Zapier because I could not build workflows that consistently work using Integrately. Although the pricing was attractive (especially given that I purchased an LTD) it did not function well enough to meet the needs of my business and I am no longer using it.
Read full review We opted for SnapLogic due its ease of use and the flexibility it offers, it was the platform that was strongest in both application integration and data integration and both were use cases we wanted to be able to cover.
Read full review Return on Investment I wasted a huge amount of time building workflows that I ultimately walked away from because they did not reliably work. They are more affordable than Zapier but in this case, you definitely get what you pay for. Read full review We have cut development time down by at least 70% The software was more on the expensive side at renewal which required some further approvals to be sought for the spend More developers are able to build and use Snaplogic pipelines in their projects Read full review ScreenShots