Intelligent IVR vs. Zendesk Talk
Intelligent IVR vs. Zendesk Talk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intelligent IVR | N/A | N/A | $0.14 per month | |
Zendesk Talk | N/A | Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other channels. | N/A |
Intelligent IVR | Zendesk Talk | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Intelligent IVR | Zendesk Talk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Intelligent IVR | Zendesk Talk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intelligent IVR | Zendesk Talk | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (15 ratings) |
Support Rating | - (0 ratings) | 5.0 (3 ratings) |
Intelligent IVR | Zendesk Talk | |
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Likelihood to Recommend | Phonon Communications No answers on this topic | Zendesk |
Pros | Phonon Communications No answers on this topic | Zendesk |
Cons | Phonon Communications No answers on this topic | Zendesk |
Support Rating | Phonon Communications No answers on this topic | Zendesk |
Alternatives Considered | Phonon Communications No answers on this topic | Zendesk |
Return on Investment | Phonon Communications No answers on this topic | Zendesk |
ScreenShots |