Interactions Digital Roots vs. Simplify360
Interactions Digital Roots vs. Simplify360
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Interactions Digital Roots | Enterprise companies (1,001+ employees) | Interactions Digital Roots collects conversations from across the web and not only captures keyword and sentiment analysis but also includes customer intent. The vendor says that this allows the platform to identify and route conversations in a precise and highly customizable way. Using Machine Learning and Natural Language Understanding, the system can prioritize and categorize actionable content, automatically routing it to workgroups (queues) organized by customer assistance, marketing… | N/A | |
Simplify360 | N/A | Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises. Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries. | N/A |
Interactions Digital Roots | Simplify360 | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | Pricing is based on program scope. Please contact Digital Roots for pricing details. | — | ||||||||||||||
More Pricing Information |
Interactions Digital Roots | Simplify360 | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Interactions Digital Roots | Simplify360 | |
---|---|---|
Small Businesses | Simplify360 Score 7.8 out of 10 | Zoho SalesIQ Score 8.5 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Interactions Digital Roots | Simplify360 | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.9 (6 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (6 ratings) |
Support Rating | - (0 ratings) | 9.1 (1 ratings) |
Interactions Digital Roots | Simplify360 | |
---|---|---|
Likelihood to Recommend | Interactions No answers on this topic | Simplify360 |
Pros | Interactions No answers on this topic | Simplify360 |
Cons | Interactions No answers on this topic | Simplify360 |
Likelihood to Renew | Interactions No answers on this topic | Simplify360 |
Alternatives Considered | Interactions No answers on this topic | Simplify360 |
Return on Investment | Interactions No answers on this topic | Simplify360 |
ScreenShots | Interactions Digital Roots Screenshots |