Intercom vs. Mojo Helpdesk
Intercom vs. Mojo Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
Mojo Helpdesk | N/A | Mojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software. | $24 per month |
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | Mojo Helpdesk | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | Mojo Helpdesk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Mojo Helpdesk | |
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Likelihood to Recommend | 9.0 (260 ratings) | 10.0 (1 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (168 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Mojo Helpdesk | |
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Likelihood to Recommend | Intercom | Metadot Corporation |
Pros | Intercom | Metadot Corporation |
Cons | Intercom | Metadot Corporation |
Likelihood to Renew | Intercom | Metadot Corporation No answers on this topic |
Usability | Intercom | Metadot Corporation No answers on this topic |
Reliability and Availability | Intercom | Metadot Corporation No answers on this topic |
Performance | Intercom | Metadot Corporation No answers on this topic |
Support Rating | Intercom | Metadot Corporation No answers on this topic |
Online Training | Intercom | Metadot Corporation No answers on this topic |
Implementation Rating | Intercom | Metadot Corporation No answers on this topic |
Alternatives Considered | Intercom | Metadot Corporation |
Return on Investment | Intercom | Metadot Corporation |
ScreenShots | Intercom Screenshots | Mojo Helpdesk Screenshots |