Intercom vs. MoonMail
Intercom vs. MoonMail
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
MoonMail | N/A | microapps headquartered in New York offers MoonMail, an email marketing tool set for ecommerce featuring email verification, Zapier integrations, as well as autoresponders and integrations with popular ecommerce platforms (e.g. Shopify). | N/A |
Intercom | MoonMail | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | MoonMail | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | MoonMail | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Mad Mimi Score 10.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | VerticalResponse Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Emma by Marigold Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | MoonMail | |
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Likelihood to Recommend | 9.0 (260 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (168 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | MoonMail | |
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Likelihood to Recommend | Intercom | microapps No answers on this topic |
Pros | Intercom | microapps No answers on this topic |
Cons | Intercom | microapps No answers on this topic |
Likelihood to Renew | Intercom | microapps No answers on this topic |
Usability | Intercom | microapps No answers on this topic |
Reliability and Availability | Intercom | microapps No answers on this topic |
Performance | Intercom | microapps No answers on this topic |
Support Rating | Intercom | microapps No answers on this topic |
Online Training | Intercom | microapps No answers on this topic |
Implementation Rating | Intercom | microapps No answers on this topic |
Alternatives Considered | Intercom | microapps No answers on this topic |
Return on Investment | Intercom | microapps No answers on this topic |
ScreenShots | Intercom Screenshots |