Intercom vs. Pusher
Intercom vs. Pusher
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
Pusher | N/A | London-based Pusher supports mobile application development with pub/sub messaging and "presence channel" which supports discovery of live users of applications as well as messaging or chat room capabilities to applications, and finally location services as well (e.g. geolocation). | $49 per month |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | Pusher | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | Pusher | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | OneSignal Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Intercom Score 8.7 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Iterable Score 8.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Pusher | |
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Likelihood to Recommend | 9.0 (263 ratings) | 8.0 (4 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (171 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Pusher | |
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Likelihood to Recommend | Intercom | Pusher |
Pros | Intercom | Pusher |
Cons | Intercom | Pusher |
Likelihood to Renew | Intercom | Pusher No answers on this topic |
Usability | Intercom | Pusher No answers on this topic |
Reliability and Availability | Intercom | Pusher No answers on this topic |
Performance | Intercom | Pusher No answers on this topic |
Support Rating | Intercom | Pusher No answers on this topic |
Online Training | Intercom | Pusher No answers on this topic |
Implementation Rating | Intercom | Pusher No answers on this topic |
Alternatives Considered | Intercom | Pusher No answers on this topic |
Return on Investment | Intercom | Pusher |
ScreenShots | Intercom Screenshots |