Intermapper vs. PathSolutions TotalView

Intermapper is a light weight, quick and easy to use monitoring application. It will get you up and monitoring key infrastructure devices with a simple management interface and effective alert system that doesn't generate a lot of noise. It provides mobile device access through a web interface and is relatively inexpensive.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

TotalView is well suited for an infrastructure where you are looking for a cost-effective, additive network management tool for in-depth device diagnostic information. This will not be a one-stop shop application, but it does what is advertised very well. SNMP is required for configuration and adding additional devices is quick and simple. This product also works well with Shoretel VoIP systems and allows for a full overview of connected phones along with being able to view calls on an extension/IP basis.

• The best thing about Intermapper is that it is map-based. You start by building your map, which is done completely automatically. I've used many different monitoring software packages, Solarwinds, Nagios, Opmanager, and it is a royal PITA to create live maps with those.
• Another great feature is that it shows you, visually, the bandwidth utilization of your network by using "ants" and color codes. Incredibly useful.
• Alarms are very easy to setup, again much easier than the packages mentioned above.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The setup is fast and easy - 500 devices in 20 minutes.
• The ability to go back a day or a week in time allows us to more easily troubleshoot the "what happened at 3 a.m. yesterday" question.
• It gives us easily accessible stats for checks and balances like device types, counts, models, serial number etc.

• Setting up probes in bulk can be difficult, so it can take a long time to get the system set up correctly to start.
• Sometimes the probes can be sensitive and report false positives.
• Interface can be a little clunky and non intuitive at times.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• If you have some complexities in your network addressing, the network diagram tool will lay everything out automatically, but it will be confusing to look at. There is a way to edit the diagram so it looks more intuitive, but it may require some time to edit everything the right way.
• TotalView will count virtual interfaces such as voice dial-peers and service modules as "ports," which counts against your license count. However, there is a way to edit each device to remove these "false positives" so it doesn't suck up licenses, but it can take some time to clean those up.

The product works well and is very easy to maintain. As such, we haven't had many occasions to use support. When we have called them they were easy to contact and responsive to our questions. We have had the product for years and it may have been a year or better since the last time we contacted them.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Intermapper is a cross between WhatsUp Gold and Nagios. WhatsUp Gold being for a less technical end-user and Nagios doing more than just SNMP scans and up down monitoring.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The three tools listed do different things with some similarities. For us the biggest need was data analysis, semi-automatic troubleshooting, and data gathering and topology mapping. TotalView hit the most of these in the price point we were looking for. Each tool has "extras," but we felt that the extras provided by TotalView were good enough and that the other tools didn't justify the cost.

• Downtime costs money. Every minute we can get ahead of an outage is time that a plant is not sitting there waiting. We don't need to wait for a call from a plant, we know they are down immediately and we can begin troubleshooting.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Wuite possibly the best spent money i have recommended in my 20+ year IT career.