InvGate Insight vs. TOPdesk
InvGate Insight vs. TOPdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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InvGate Insight | N/A | InvGate Insight provides tools to create a unified inventory of all network-connected IT assets, including physical, virtual, and cloud assets on the same platform. Insight is available both as a cloud service or as an on premise installation. Its capabilities include a CMDB builder, health monitoring through smart tags, IT security and compliance, contract management, and other features to help gain better control and visibility over the IT ecosystem. | N/A | |
TOPdesk | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | N/A |
InvGate Insight | TOPdesk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | — | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - End users OR service agents based. For flexibility in the number of agents for e.g. extra busy times of the year, the end user license allows adding agents without any restrictions, no day passes needed. | ||||||||||||||
More Pricing Information |
InvGate Insight | TOPdesk | |
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Ask people about this product | See helpful people who have experience with this product | |
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Top Cons |
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IT Asset Management |
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Incident and problem management |
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ITSM asset management |
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Change management |
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InvGate Insight | TOPdesk | |
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Small Businesses | ConnectWise RMM Score 7.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | KACE Systems Management Appliance Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | KACE Systems Management Appliance Score 10.0 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
InvGate Insight | TOPdesk | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.7 (195 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (107 ratings) |
Usability | - (0 ratings) | 9.6 (27 ratings) |
Availability | - (0 ratings) | 9.1 (9 ratings) |
Performance | - (0 ratings) | 8.1 (9 ratings) |
Support Rating | - (0 ratings) | 8.7 (164 ratings) |
In-Person Training | - (0 ratings) | 10.0 (2 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (15 ratings) |
Configurability | - (0 ratings) | 8.8 (8 ratings) |
Ease of integration | - (0 ratings) | 8.2 (16 ratings) |
Product Scalability | - (0 ratings) | 9.1 (9 ratings) |
Vendor post-sale | - (0 ratings) | 8.9 (7 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (7 ratings) |
InvGate Insight | TOPdesk | |
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Likelihood to Recommend | InvGate | TOPdesk |
Pros | InvGate | TOPdesk |
Cons | InvGate | TOPdesk |
Likelihood to Renew | InvGate No answers on this topic | TOPdesk |
Usability | InvGate No answers on this topic | TOPdesk |
Reliability and Availability | InvGate No answers on this topic | TOPdesk |
Performance | InvGate No answers on this topic | TOPdesk |
Support Rating | InvGate No answers on this topic | TOPdesk |
In-Person Training | InvGate No answers on this topic | TOPdesk |
Online Training | InvGate No answers on this topic | TOPdesk |
Implementation Rating | InvGate No answers on this topic | TOPdesk |
Alternatives Considered | InvGate | TOPdesk |
Scalability | InvGate No answers on this topic | TOPdesk |
Return on Investment | InvGate | TOPdesk |
ScreenShots | InvGate Insight Screenshots |