iObeya vs. YouTrack

We like the visualization abilities, the professions are visual and it's much better than Jira for collaboration and short daily meetings with the crews. For debugging, working sets... iObeya is really powerful. It allows crisis teams to take care of the issue and immediately set a strategy for action and proceed with execution.

We use it for both support and project management alike. It's not as bloated or indeed as expensive as Jira, so unless you have particularly complex requirements, YouTrack fits the bill in pretty much the same use cases as Jira does.

The interface is also a good deal nicer on the eye and less clunky than a lot of the Open Source (eg. Redmine) and enterprise (eg. Remedy).

It does have a customisable workflow for things like ticket age alerts. We don't make a great deal of use of this and had found that it can take a little fiddling if you want something very bespoke but it is clearly quite powerful.

Incentivized

• Easy to use, reliable, the ioBeya team is really professional and quick to respond.
• Easy to install and grip, with a nice clean and organized feel.
• Sense of ubiquity when you need to simultaneously manage remote teams working on the same project.

• Customization of fields that helps us report on what's important to us
• Notification options for issues followed so I never miss an update
• Filtered views for focused work

Incentivized

• Some aspects of API integration can be improved
• For the platform administration, I would like to have more possibilities like exporting the list of room administrators.

• Displaying Data
• Custonization
• Organic

It is very intuitive. Its not hard to pick up learn. I learned it pretty quickly at the first startup I cofounded and love to use it when working on my other ideas.

Incentivized

YouTrack is more cost effective than all the commercial options. It's way more powerful and easier to use than the Open Source ones. It's a good middle ground and it does everything we need. Our software projects are of moderate complexity and YouTrack handles them well. Likewise, when it comes to external users, we've had good feedback from clients. Many of these clients are non-technical and have expressed their relief at not having to use something like Jira which is often quite impregnable for such users.

Incentivized

• The use of synchronized maps with an associated color code that facilitates detailed and/or global visual management
• We've managed to create visual representations of our backlogs, goals, teams, and give each team the opportunity to use whiteboards on the go.
• The same information visible to everyone at the same time, the efficiency of collaborative work even asynchronously

• By documenting and prioritizing issues that impact our customers, we're able to deliver fixes that prevent customer churn.

Incentivized