TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Island

    Score9.4 out of 10
    N/AIsland is an Enterprise Browser platform. Island also gives organizations control, visibility, and governance over security and search.N/A

    Luigi's Box

    Score9.6 out of 10
    N/ALuigi’s Box solutions understand customer behavior, and use data to provide better search results, recommend relevant products, and enhance the shopping experience to boost your e-commerce conversion rates and average order values. Search and Autocomplete Recommender Product Listing Shopping Assistant Conversational Agent AnalyticsN/A
    Pricing
    IslandLuigi's Box
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IslandLuigi's Box
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    IslandLuigi's Box
    Considered Both Products
    Island
    No answer on this topic
    Luigi's Box
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    49 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    46 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    49 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    45 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    43 Answers
    Best Alternatives
    IslandLuigi's Box
    Small Businesses
    No answers on this topic
    Algolia
    Score8.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Algolia
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    Algolia
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IslandLuigi's Box
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.5
    (49 ratings)
    Usability
    9.0
    (1 ratings)
    9.2
    (24 ratings)
    User Testimonials
    IslandLuigi's Box
    Likelihood to Recommend
    Island
    The only reason I didn't gave the maximum rating is because it's not cheap, if you have a smaller company you can use some plugins instead depending on what you need. But I completely understand it's not safer than the Island browser. However, it would be great to have a simpler version for small companies too, that wouldn't require much testing to setup. Besides that, Island is my first choice when thinking about safety for remote workers.
    Incentivized
    Read full review
    Luigi's Box
    Luigi's Box is the perfect solution for sales platforms that have search engine problems on their site. Luigi's Box allows you to go to the next level and enable customers to find what they are looking for. With additional options to recommend and indicate substitutes and add-on products, it can work great as a sales-boosting element.
    Read full review
    Pros
    Island
    • The agent can still see the customer's data that they need to help the customers, but without the ability to screenshot, copy and download outside the Island browser, that also prevent data leaks
    • The organization also saves money without the need of hiring only local employees, people can download it on their personal desktops
    • Can replace setups with VPN that are expensive or virtual desktops
    • Blocks unsafe websites that can also copy the client and customer data
    Incentivized
    Read full review
    Luigi's Box
    • Recognising synonyms and mis-spellings to still show our customers accurate and relevant search results.
    • Great analytics section showing trending searches and non-converting searches, aiding in future product development and our priorities for what products we want to show the customer.
    • The boost function which allows us to prioritise showing customers certain products over others, which improves conversions.
    Read full review
    Cons
    Island
    • Sometimes the advisors may experience some glitches to copy and paste the information they need even if they're still inside the Island browser
    • Sometimes some apps don't behave exactly the same and they would in other browsers
    • It takes some time to setup it accordingly with what the company needs and it requires some tests
    Incentivized
    Read full review
    Luigi's Box
    • More choice for customisation and layout would be good.
    • More payment options for example the choice to pay via direct debit.
    Read full review
    Usability
    Island
    It requires some training but it's very easy to use, as it's much like other famous browsers and it behave just as them. Even if it needs to be set up, you can set different policies for different users, that can be quite useful for bigger companies. However, some employees can feel a bit restricted as it has it's limitations to download or copy and paste
    Incentivized
    Read full review
    Luigi's Box
    As I mentioned in the previous points, Luigis Box helped us to improve the overall services for our customers, whether in the area of ​​product search, optimization of various processes, improvement of service quality, etc. Within our company, all of us who work with him are really satisfied with him. If we were to recommend the tool we use to other companies, Luigi's Box would be a clear choice for us :)
    Read full review
    Support Rating
    Island
    No answers on this topic
    Luigi's Box
    Their support is excellent. Quick and helpful.
    Read full review
    Alternatives Considered
    Island
    Chrome Remote Desktop is a good option to access the company desktop remotely, but it doesn't reduce the costs of the company since you'll still need to have two machines for it to work, you'll also need the same amount of IT staff and mantain a physical address. It can be a good option to companies that have only few agents remote but it's not good for hybrid or remote only employees
    Incentivized
    Read full review
    Luigi's Box
    The price is a lot better than Clerk, and the speed of integration is much simpler. Our IT team had so many issues intergating Clerk and the price kept on increasing. Whereas with Luigi's Box it was the exact opposite. Price is good for the system you receive and the integration is easy.
    Incentivized
    Read full review
    Return on Investment
    Island
    • There is some costs to training people to use Island, and also to test and setup the browser, if you're initiating a business, this should be considered
    • Some advisors may not have a compatible hardware, this can add to the migration costs
    • No need to have a physical address or servers, since everything is managed from the clould it can significantly lower the costs
    • You can reduce the IT staff and maintenance costs too
    Incentivized
    Read full review
    Luigi's Box
    • Simple construction of a data feed = low cost
    • Easy to implement with the provided script - without having to hire a programmer
    • The search results presented after minor configuration are much better than in search engines built into SaaS e-commerce
    Read full review
    ScreenShots

    Luigi's Box Screenshots

    Screenshot of the main dashboard that analyzes search effectiveness, highlights trends, and flags lost or no-result queries. This is used to add synonyms or include sought-after products and services.Screenshot of an overview that presents a timeline of query performance along with a heatmap of the most clicked products.Screenshot of a funnel chart that shows impressions, clicks, and conversions for each recommendation, with options to analyze assisted or direct conversions.Screenshot of the Product Listing overview, which shows data like conversions, transactions, clicks, and more. Explore conversion rates by category or product, and analyze low-traffic products.Screenshot of a screenshot that demonstrates how Notino utilizes Luigi's Box to suggest relevant products to users.Screenshot of a showcase of how Ledvance uses Luigi's Product Listing to enhance product filtering.