TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Island

    Score9.4 out of 10
    N/AIsland is an Enterprise Browser platform. Island also gives organizations control, visibility, and governance over security and search.N/A

    Shift

    Score9.5 out of 10
    N/AThe Shift browser merges web apps into a single window, streamlining work online and providing access to thousands of apps without leaving the browser.

    $0

    per year per user

    Pricing
    IslandShift
    Editions & Modules
    No answers on this topic
    Free
    $0
    per year
    Advanced
    $199.99
    per year
    Offerings
    Pricing Offerings
    IslandShift
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IslandShift
    Considered Both Products
    Island
    No answer on this topic
    Shift
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    99 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    92 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    98 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    96 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    98 Answers
    User Ratings
    IslandShift
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.4
    (99 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (6 ratings)
    Usability
    9.0
    (1 ratings)
    8.8
    (82 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.9
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Configurability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    IslandShift
    Likelihood to Recommend
    Island
    The only reason I didn't gave the maximum rating is because it's not cheap, if you have a smaller company you can use some plugins instead depending on what you need. But I completely understand it's not safer than the Island browser. However, it would be great to have a simpler version for small companies too, that wouldn't require much testing to setup. Besides that, Island is my first choice when thinking about safety for remote workers.
    Incentivized
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    Shift
    For me, Shift works best as a dedicated app switcher, not a browser replacement. I keep it open on my second screen as a quick-reference hub for my most-used tools and email accounts. One glance shows me unread counts across every inbox, and I can jump straight into whatever I need without digging through browser tabs.
    The separation is a big part of why it works well for me. My browser stays my browser, and Shift stays my app space. Both feel cleaner and faster to navigate that way. Everything is right there, clear and icon-based, and being able to turn badges on or off per app means I only see what actually needs my attention.
    I tried the newer Shift browser and it felt too busy, and it lost the separation I liked in the first place.
    Incentivized
    Read full review
    Pros
    Island
    • The agent can still see the customer's data that they need to help the customers, but without the ability to screenshot, copy and download outside the Island browser, that also prevent data leaks
    • The organization also saves money without the need of hiring only local employees, people can download it on their personal desktops
    • Can replace setups with VPN that are expensive or virtual desktops
    • Blocks unsafe websites that can also copy the client and customer data
    Incentivized
    Read full review
    Shift
    • Consolidation of accounts. Keeps everything tidy without having to search for browser tabs.
    • Ability to add an array of apps outside of email. You can build out workspaces to keep work further organised into logical units.
    • Being able to import accounts and passwords from Google Chrome makes for an easy setup/adoption.
    Incentivized
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    Cons
    Island
    • Sometimes the advisors may experience some glitches to copy and paste the information they need even if they're still inside the Island browser
    • Sometimes some apps don't behave exactly the same and they would in other browsers
    • It takes some time to setup it accordingly with what the company needs and it requires some tests
    Incentivized
    Read full review
    Shift
    • The browser doesn't always work. Some websites refuse to load, and others time out too quickly. It is not as strong or robust a web browser as Chrome.
    • Unread counts are not always accurate.
    • I wish I could set up Google Suite products as separate workspaces.
    Incentivized
    Read full review
    Likelihood to Renew
    Island
    No answers on this topic
    Shift
    Shift has significantly streamlined your daily operations by bringing together all your tools, accounts, and workflows into one platform. This has reduced context-switching and improved overall productivity across Bamboo Orchard’s Innovation Studio and Venture Studio operations.The ability to create custom workspaces tailored to different projects, clients, and teams ensures that each aspect of your business is optimized for performance. This flexibility supports the unique, bespoke solutions Bamboo Orchard is known for delivering. Shift has enhanced collaboration by integrating communication tools like Slack, Zoom, and email with task management platforms. This has allowed teams to work together seamlessly, even in remote or hybrid environments. By eliminating the need for constant tab-switching and manual management of accounts, Shift has saved considerable time and effort for the team, allowing you to focus more on strategic innovation and client support. Shift’s functionality aligns perfectly with Bamboo Orchard’s mission to deliver bold, transformative innovation and tailored solutions. It supports your ability to execute efficiently and maintain focus on reshaping industries for your clients.
    Incentivized
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    Usability
    Island
    It requires some training but it's very easy to use, as it's much like other famous browsers and it behave just as them. Even if it needs to be set up, you can set different policies for different users, that can be quite useful for bigger companies. However, some employees can feel a bit restricted as it has it's limitations to download or copy and paste
    Incentivized
    Read full review
    Shift
    Setting up Shift is very simple and highly intuitive, making it easy to use. Once you set up the accounts and program integrations, you can easily click on precisely what you need, requiring barely any thought or effort. It feels truly seamless and straightforward to use. I have no issues with use, and I use it every day.
    Incentivized
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    Reliability and Availability
    Island
    No answers on this topic
    Shift
    Its basically been great. In 3 years I had one issue of repeated crashes which was fixed with a version change and an issue where slack wouldn't load after a slack update but that fixed within a few weeks
    Incentivized
    Read full review
    Performance
    Island
    No answers on this topic
    Shift
    Its pretty performant on my GPU based laptop as it can use the hardware to accelerate processing. However it is memory hungry. If I had a normal amount of RAM on my laptop I wouldn't imagine it would be a little slower
    Incentivized
    Read full review
    Support Rating
    Island
    No answers on this topic
    Shift
    I have only had to use their support a couple of times, but was able to get an answer and things resolved within a couple of hours. There was no issue with contacting them, received responses and updates in a timely manner and they were able to resolve the small issues we had. It was a pleasure to work with them
    Read full review
    Implementation Rating
    Island
    No answers on this topic
    Shift
    I was completely satisfied with the implementation of Shift, rating it a 10. The process was straightforward and required minimal effort to get started. Key insights include the importance of pre-configuring the app with essential tools and accounts for the team to ensure a smooth transition. Shift’s intuitive setup and integration process allowed us to onboard quickly without disrupting workflows. Additionally, its user-friendly design made it easy for team members to adapt without extensive training.
    Incentivized
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    Alternatives Considered
    Island
    Chrome Remote Desktop is a good option to access the company desktop remotely, but it doesn't reduce the costs of the company since you'll still need to have two machines for it to work, you'll also need the same amount of IT staff and mantain a physical address. It can be a good option to companies that have only few agents remote but it's not good for hybrid or remote only employees
    Incentivized
    Read full review
    Shift
    I came from using a similar app called MailPlane, some of you older users might remember this app. It had a similar function to connect Gmail accounts so that I could use Gmail like a regular app. This app reached end of life and the developers no longer decided to keep the app active. I was then back into the market in search of a comparable app and my searched led me to fine Shift. I'm absolutely glad I did! 4 years later and I'm still using Shift. It was 2021 when MailPlane stopped selling licenses. If I remember correctly I switched to Shift around this time or possible before. All I know is I switched and never looked back and was extremely happy to find Shift.
    Incentivized
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    Scalability
    Island
    No answers on this topic
    Shift
    All our departments use this product and its very effective at keeping us organised on a client by client basis
    Incentivized
    Read full review
    Return on Investment
    Island
    • There is some costs to training people to use Island, and also to test and setup the browser, if you're initiating a business, this should be considered
    • Some advisors may not have a compatible hardware, this can add to the migration costs
    • No need to have a physical address or servers, since everything is managed from the clould it can significantly lower the costs
    • You can reduce the IT staff and maintenance costs too
    Incentivized
    Read full review
    Shift
    • Keeping all my inboxes in one place so I can easily shift between them 1000% increases my productivity
    • reducing the number of browser and application tabs helps keep my computer running quicker.
    • I can easily see the number of emails in each inbox and prioritize accordingly throughout the day.
    Incentivized
    Read full review
    ScreenShots