iSpring LMS vs. SumTotal (legacy)

My specific scenario is, that I need to deliver courses in two languages to multiple departments, so iSpring helps me with that from beginning and creating courses, to translating, and then enrolling people. What could be better is how reports works. Right now you can check report either by course or by department/person, but I would need to see everything on one page, like every single enrolment.

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Very good for learning and development and training of employees. For Applicant tracking, recuirement, onboarding, and enablement, I prefer SAP SuccessFactors or Skillate. I also found that the SumTotal app is not very friendly on android and crashes sometimes and it is not optimized for mobile. Hence I end up never using it.

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• Automatically re-enrolling employees when a certificate expires. Set it and forget it!
• If set up properly from the beginning, you don't have to do much, with the roles and groups settings, you can automate a large portion of the course management.
• I can provide visibility to anyone about any employee necessary, allowing me to put more responsibility on my managers, instead of doing it all myself.

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• Assign complete learning plans to users so they don't have to spend time searching for courses.
• Export learner's transcripts so managers can easily see their employee's progress.
• Embed Social Media feeds that are relevant to their business.

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• Some limitations where you can't create exactly what you want either in the design of interactions or lack of varied interactions
• Images cannot be moved to where you want them on the interaction slides
• Layout of interactions can't be adjusted and overides your powerpoint background
• If you have to edit a course and delete it off iSpring Learn then the records of all the people associated to that course are swiped and there's not a way of retrieving the information.

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• Reporting
• Mass importing of manual checks to be issued in California
• Ability to fund pay cards immediately
• Perform gross-up calculations within the payroll system automatically

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In the past I could not encourage my students to take online training. The results and the questions were hard to be given. When I used the iSpring Suite along with iSpring Learn, my dreams came through and most of the time my students are online and take good training with my programme.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I have transitioned from a position who supported the product to a position where I use the product. I continue to be impressed with the robustness of the product and how efficient it is. It is a user friendly software that can be used to navigate and accomplish tasks to meet organizational requirements.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Sometimes, things just aren't intuitive enough. For example, burying the catalog in the settings area makes no sense at all. The same goes for permissions and year reviews. It was a massive oversight that really caused a lot of confusion for all of our managers. It caused distrust in the LMS simply because someone who designed and developed it did not think that an employee review should be private to them, their direct supervisor, or the supervisor above. Instead, ANY manager could read ANY employee review. I have mentioned this several times throughout these questionnaires, and as you can see, I still find it incomprehensible that a company that wants to promote its software as a multifaceted solution could be so blind to something so critical, especially in terms of privacy.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I do not find SumTotal to be intuitive. I feel we need to adjust our needs to meet the functionality available in the tool.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I never experienced any unavailability

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Everything runs smoothly.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

iSpring Learn’s customer support receives high praise for responsiveness. Live chat and tutorials are noted as highly effective in promptly resolving technical issues. iSpring Learn is a strong LMS for organizations focused on efficiency, engagement, and ease of use, with excellent support to ensure adoption success. iSpring Learn is a strong LMS for organizations focused on efficiency, engagement, and ease of use, with excellent support to ensure adoption success.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We have our own IT support to assist in SumTotal issues, however, we have had to log in cases directly. Support is mediocre at best.

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We can say that most of my students attend my classes twice a week and that's not enough for someone to learn. I put some training for them to do at home and they really enjoy doing them. The kind of progress they make is really satisfying for them and they are always learning.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

As a teacher, I used to spend a lot of time correcting my students' papers. Now with iSpring Learn, my time has been saved and everything is done automatically. All the time I can check my students' progress and I know which exams they have taken or they should take. On the whole, online training has really helped a lot of teachers

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

When I talked to my colleagues or informed them to search for a programme before iSpring Learn, they were not successful in designing and implementing a programme like this. I am sure they have done a lot to implement it in the best and educational way. That was not that easy as we thought.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

iSpring is a more entry level LMS. It does not have the same level of features and benefits. For example, it does not have the same level of communication capability. It does not have the same level of reporting functionality. It does not have the same ability to build reporting. It also does not have the same level of communication capabilities

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

When I came to my company, they had been using a "light" LMS called Articulate. It was cheap and bare bones; i.e. not a lot of features, really just a platform to launch eLearning from and not real interface for student to utilize. When I began to overhaul the training department, this was one of the first things I changed. Articulate would only run courses built in their software, and the software was not 508 compliant. In addition, we had no ability to create learning plans, house transcripts, customize the interface, or manage the students. I made the choice to select and LMS that was a true LMS with all of the features that were critical to our clients' needs. Thus far, SumTotal has been able to support all of our needs, except one; mobile learning that is media rich

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Awesome. We have 10+ department, around 10 to 100 people in each and it is still very manageable

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• iSpring has enabled me to deliver professional education to very high-level learners.
• Due to the reviews of my users, many more learners have purchased my courses.
• Several professional colleagues have inquired about my experience setting up online courses on iSpring Learn. I told them it was easy, logical, and no hassle; they will love the level of support.

• Clean front-end user interface for easier course catalog management.
• Reporting has been more difficult than previous LMS.
• Audience building has more variables making it more difficult to manage.
• Slower overall client turnaround due to admin side interface.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info