iTribe vs. Higher Logic Vanilla

iTribe

iTribe

0 Reviews and Ratings

Higher Logic Vanilla

Higher Logic Vanilla

14 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
iTribe	Score 0.0 out of 10	N/A	iTribe is a branded community platform, enabling businesses and non-profits to engage with their customers and members. Some of its features include: Spaces - self-contained areas which can act as clubs, groups, or anything else that unites users. Discussions - Where users can make quick posts or articles, comment on posts and respond to other comments. Events - These can be organized by admins or members, with RSVP, reminders and calendar…	$95 per month
Higher Logic Vanilla	Score 4.0 out of 10	N/A	Higher Logic Vanilla is a customizable and themable forum software. It can be used for support communities, Q&A Communities and more. There are numerous integrations, including SSO, and connectors to popular software such as Mailchimp, WordPress, Zendesk and Salesforce.	N/A

Pricing

iTribe

Higher Logic Vanilla

Editions & Modules

Essential: $95
per month
Standard: $195
per month
Advanced: $395
per month

Essential: Contact sales team
Corporate: Contact sales team
Enterprise: Contact sales team
Enterprise Plus: Contact sales team

Offerings

Pricing Offerings
iTribe	Higher Logic Vanilla
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

Optional

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	iTribe	Higher Logic Vanilla

Best Alternatives
	iTribe	Higher Logic Vanilla
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Medium-sized Companies	PowerDMS by NEOGOV Score 7.1 out of 10	PowerDMS by NEOGOV Score 7.1 out of 10
Enterprises	Verint Community Score 9.9 out of 10	Verint Community Score 9.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	iTribe	Higher Logic Vanilla
Likelihood to Recommend	- (0 ratings)	9.0 (10 ratings)
Likelihood to Renew	- (0 ratings)	10.0 (1 ratings)
Usability	- (0 ratings)	9.0 (1 ratings)
Support Rating	- (0 ratings)	9.0 (1 ratings)

User Testimonials
	iTribe	Higher Logic Vanilla
Likelihood to Recommend	iTribe No answers on this topic	Higher Logic For companies that want to customize almost anything and make the forum look like your site, Vanilla Forums is the one for you. Customization and automation of the data via the API with other systems is more than possible and they serve to be great as a hosting provider, dealing with all the upgrades, deployments and maintenance and threat management well. I would say they might be less turn key for a small application but the fact they have an open source community, the ability to find help and information can lower the barrier of entry for most. Incentivized Lou Gallo Team Member Read full review
Pros	iTribe No answers on this topic	Higher Logic Gamification: The ability to incentivise community members to get involved with ranks and badges is one of the main reasons that we purchased the tool. Support: The Vanilla support team are incredible, often responding to issues very late at night and proactively fixing issues as soon as they occur. Customisation: Vanilla can be completely styled with css allowing us to match it to the branding of the rest of our website. Incentivized Verified User Anonymous Read full review
Cons	iTribe No answers on this topic	Higher Logic There are some features I wish Vanilla would implement that could improve ease of use in our specific community, but some of the ideas we have are not necessarily something that would benefit all of the forums that Vanilla works with. In the past, we've had issues with releases breaking some of our specific site features they built for us, but this has improved drastically recently. Incentivized Verified User Anonymous Read full review
Usability	iTribe No answers on this topic	Higher Logic It is very intuitive and simple to operate. Our customers immediately came up with the curve and began contributing content. Incentivized Verified User Anonymous Read full review
Support Rating	iTribe No answers on this topic	Higher Logic They did an amazing job transferring our content from GetSatisfaction. We had almost 100% success in the transfer of 8 years worth of content. Incentivized Verified User Anonymous Read full review
Alternatives Considered	iTribe No answers on this topic	Higher Logic From a footprint standpoint, Vanilla has less technical bloat than vbulletin or InVision, and it outdoes Lithium as far as features and service go. The bloat of other services and ability to use new ways of engaging communities such as through Reactions are part of the reason Vanilla was selected. However, the features are better on a couple more seasoned platforms and more equipped to deal with issues and technical problems. Incentivized Verified User Anonymous Read full review
Return on Investment	iTribe No answers on this topic	Higher Logic Increased uptime and overall speed in the forum (compared to our previous phpbb solution) Increased usage by users which resulted in a higher pages/session in a short amount of time Incentivized James Sweeney CEO Read full review
ScreenShots		Higher Logic Vanilla Screenshots