Jamf Protect vs. Symantec Endpoint Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jamf Protect
Score 8.3 out of 10
N/A
Developed exclusively for macOS, Jamf Protect provides a solution to maintain endpoint compliance, monitor for, respond to, and remediate security incidents on macOS with minimal impact to the device and end-user experience. Jamf Protect detects Mac-specific threats, and prevents known malware from running on devices and quarantines them for later analysis. Jamf Protect forwards data to a system of record to ensure a security posture, fleetwide, stays compliant by monitoring security settings on…N/A
Symantec Endpoint Security
Score 7.7 out of 10
N/A
Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.N/A
Pricing
Jamf ProtectSymantec Endpoint Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Jamf ProtectSymantec Endpoint Security
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Jamf ProtectSymantec Endpoint Security
Top Pros
Top Cons
Features
Jamf ProtectSymantec Endpoint Security
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Jamf Protect
8.5
2 Ratings
0% above category average
Symantec Endpoint Security
8.3
36 Ratings
2% below category average
Anti-Exploit Technology9.12 Ratings8.330 Ratings
Endpoint Detection and Response (EDR)9.12 Ratings8.933 Ratings
Centralized Management9.02 Ratings8.334 Ratings
Hybrid Deployment Support5.01 Ratings7.825 Ratings
Infection Remediation8.22 Ratings7.334 Ratings
Vulnerability Management9.02 Ratings8.531 Ratings
Malware Detection10.02 Ratings8.934 Ratings
Best Alternatives
Jamf ProtectSymantec Endpoint Security
Small Businesses
ThreatDown, powered by Malwarebytes
ThreatDown, powered by Malwarebytes
Score 8.7 out of 10
ThreatLocker
ThreatLocker
Score 9.1 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
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User Ratings
Jamf ProtectSymantec Endpoint Security
Likelihood to Recommend
8.5
(4 ratings)
7.9
(63 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(4 ratings)
Usability
-
(0 ratings)
9.1
(4 ratings)
Availability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
1.0
(11 ratings)
Implementation Rating
-
(0 ratings)
6.4
(1 ratings)
User Testimonials
Jamf ProtectSymantec Endpoint Security
Likelihood to Recommend
Jamf Software, LLC
Jamf Protect will always have day 1 support for new OS updates, which is an amazing feature. The reporting could use a bit more work and the actions it captures are far beyond anything we would need, but it does that really well too. There are plenty of scenarios where I will gladly recommend this to other institutions. There are not many where I wouldn't. Maybe only if you have a hybrid environment, where licensing another endpoint protection may be beneficial to the budget.
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Broadcom
Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
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Pros
Jamf Software, LLC
  • Security--it scans processes for 'bad stuff'
  • Notifies admins of any issues or potential issues; entirely customizable and we create many custom notifications and groups.
  • Integrates with Jamf Pro
  • Monitor CIS benchmarks via a clean and nice looking dashboard
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Broadcom
  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
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Cons
Jamf Software, LLC
  • Integration info Jamf more - It works as two different packages now
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Broadcom
  • The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
  • The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
  • It seems the whitelisting on the cloud platform could use some work.
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Likelihood to Renew
Jamf Software, LLC
No answers on this topic
Broadcom
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
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Usability
Jamf Software, LLC
No answers on this topic
Broadcom
I think it works great. It's easy to administer. It's easy to see if it's working and how well. There's no real user interaction necessary.
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Reliability and Availability
Jamf Software, LLC
No answers on this topic
Broadcom
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
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Support Rating
Jamf Software, LLC
No answers on this topic
Broadcom
Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
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Implementation Rating
Jamf Software, LLC
No answers on this topic
Broadcom
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
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Alternatives Considered
Jamf Software, LLC
In some aspects, Jamf Protect was far superior to the others mentioned above. The only downside I can see is that it is only macOS which could be a problem for hybrid environments.
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Broadcom
Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
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Return on Investment
Jamf Software, LLC
  • Reduced helpdesk tickets for admin tasks; reduces overall IT costs
  • Reduced lost time due to malware
  • Reduced lost data due to infected computers needing a wipe and purge of any malware
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Broadcom
  • The ROI from deploying this has led to fewer security issues which reduces costs.
  • Keeping track of security issues and how the were remedied is easier.
  • Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
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ScreenShots