JAMS vs. Mitratech TAP Workflow Automation

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JAMS
Score 8.1 out of 10
N/A
JAMS is a centralized workload automation and job scheduling solution that runs, monitors, and manages jobs and workflows. Reliably orchestrate the critical IT processes that run your business from a single pane of glass.N/A
Mitratech TAP Workflow Automation
Score 7.5 out of 10
N/A
TAP Workflow Automation is a business process automation solution, enabling clients to digitize any workflow. The solution aims to improve efficiency, productivity, standardization, and compliance, as well as drive cost savings and time-to-value. TAP's drag-and-drop UI lets users build and deploy workflows without coding or IT involvement. TAP's open API enables clients to integrate into existing tools to drive automation across the organization.N/A
Pricing
JAMSMitratech TAP Workflow Automation
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JAMSMitratech TAP Workflow Automation
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JAMSMitratech TAP Workflow Automation
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
JAMSMitratech TAP Workflow Automation
Workload Automation
Comparison of Workload Automation features of Product A and Product B
JAMS
7.8
37 Ratings
5% below category average
Mitratech TAP Workflow Automation
-
Ratings
Multi-platform scheduling8.231 Ratings00 Ratings
Central monitoring8.135 Ratings00 Ratings
Logging7.735 Ratings00 Ratings
Alerts and notifications8.035 Ratings00 Ratings
Analysis and visualization7.333 Ratings00 Ratings
Application integration7.734 Ratings00 Ratings
Best Alternatives
JAMSMitratech TAP Workflow Automation
Small Businesses

No answers on this topic

Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Medium-sized Companies
ActiveBatch Workload Automation
ActiveBatch Workload Automation
Score 8.5 out of 10
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Enterprises
Redwood RunMyJobs
Redwood RunMyJobs
Score 9.4 out of 10
Redwood RunMyJobs
Redwood RunMyJobs
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JAMSMitratech TAP Workflow Automation
Likelihood to Recommend
8.0
(37 ratings)
7.3
(2 ratings)
Likelihood to Renew
7.7
(7 ratings)
-
(0 ratings)
Usability
6.9
(6 ratings)
-
(0 ratings)
Availability
8.2
(3 ratings)
-
(0 ratings)
Performance
8.2
(3 ratings)
-
(0 ratings)
Support Rating
8.2
(37 ratings)
-
(0 ratings)
Implementation Rating
7.7
(5 ratings)
-
(0 ratings)
Configurability
6.8
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.3
(1 ratings)
-
(0 ratings)
Ease of integration
7.3
(1 ratings)
5.5
(2 ratings)
Product Scalability
8.0
(35 ratings)
-
(0 ratings)
Professional Services
8.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
JAMSMitratech TAP Workflow Automation
Likelihood to Recommend
Fortra
JAMS is well suited for centralizing schedules. We have hundreds of databases, and JAMS has allowed us to centralize the scheduling of all of the individual jobs related to each individual database. This allows certain teams to follow the activity of specific jobs without having to access the individual servers on which the databases reside.
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Mitratech
From my few months of using the tool, I believe the tool would be best suited for Legal Ops (Contracting) & Procurement. Maybe even in competitive bidding (strategic sourcing: eg RFP & RFX). The tool may be less appropriate for Payment Processing/Collecting.
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Pros
Fortra
  • Watching for files
  • Running Power shell scripts
  • JOB notifications of failures to teams
  • Being able to interface / run other programs as either dos window, Power shell window, Python window through configurable execution methods
  • Purging JAMS history by Parameters, like dates and # of copies to keep of a job
  • Being able to configure a hot backup to take over in the event a Primary JAMS Server goes down, the backup automatically kicks in after 3 minutes. - High Availability mode
  • Being able to set up variables that can be used in JOBs / Sequences to hold login information (encrypted), date ranges or other Job Parameter values. And be able to programmatically updated by Power shell scripts to track progress between runs of the same job: count of orders processed, API Skip values when retrieving orders, when the API call only returns X amount per call and you need to get all available orders with multiple calls
  • JOB logs can be put anywhere on network for other users to access - IT allowing of course. With the high availability option, this is Great, since you don't have to check each of the JAMS Servers for a log when a fail over occures
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Mitratech
  • Creating a user community and sharing knowledge of automation best practices.
  • Easy to use form and workflow builder.
  • Responsive and knowledgeable technical team.
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Cons
Fortra
  • Prior to JAMS I organized various batch job runs with a user friendly naming process (job, machine, date, etc). I had to jump through hoops to get JAMS to replicate by having a post-completion job rename and copy the log.
  • Natively support JAMS commands in Powershell7.
  • Failsafe guard to prevent runaway jobs that submit other JAMS jobs that were improperly coded. i.e. A throttle setting for new JOBS. I once had production go down when hundreds of jobs used up our daily license allocation in under a minute.
  • I have similar (but different) Execution Methods that would benefit from a shared template. Current setup is awkward to change.
  • I'd love my job Definitions to be natively linked to github for version control.
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Mitratech
  • Adding form fields can be quite tedious as it has to be added to every stage/relationship.
  • It's difficult to remember where a certain condition/formula sits.
  • I wish the workflow itself can be exported for presentation/demo/documentation purposes.
  • I wish there was a way for more than one admin to configure the tool at the same time.
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Likelihood to Renew
Fortra
JAMS is an essential application within our organization. There is no chance that at any point in the foreseeable future we would migrate off of the platform or stop our maintenance contract. HelpSystems (now rebranded Forta) releases frequent updates which always add value to the product. The system's reliability and extensibility has earned our trust that it will scale with our organization.
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Mitratech
No answers on this topic
Usability
Fortra
At first its not 100% obvious what each item is meant for. When you look at the list for the first time there are a lot of objects, its taken some time to figure out what each one does. Once you figure out what each one does it makes more sense.
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Mitratech
No answers on this topic
Reliability and Availability
Fortra
JAMS has been super reliable in our implementation. The only reason it isn't a 10 is the web client isn't fully functional so the availability suffers very mildly there
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Mitratech
No answers on this topic
Performance
Fortra
JAMS performs well but the client some times take a little longer than normal to display logs and new views.
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Mitratech
No answers on this topic
Support Rating
Fortra
We had a very aggressive timeline to look for a new batch job processor that is compatible with our new server that could help us maintain and improve our current data processing procedure. The JAMS support team was there to address our inquiries promptly. On average, their response times have been within 24 hours, ensuring that we receive assistance when we need it
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Mitratech
No answers on this topic
Implementation Rating
Fortra
I Was not part of the original Implementation, and the persons did that are no longer with the Organization. But I was part of the recent Upgrade process a year ago and I am the JAMS admin and was very pleased
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Mitratech
No answers on this topic
Alternatives Considered
Fortra
JAMS is easier to use, provides more features and was easier to manage form a central location. simple features in JAMS were missing from VisualCron such as a projected daily schedule. The install setup with a client and agents was better suited for us too
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Mitratech
Autodesk selected TAP because of its ability to handle more complex workflows. We vetted a lot of "light" automation solutions but wanted a tool that was flexible enough to handle our more extensive use cases.
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Contract Terms and Pricing Model
Fortra
i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
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Mitratech
No answers on this topic
Scalability
Fortra
I can only speak in in regards to scalability in the volume of jobs we have created. Many of our jobs exist in multiple environments, with each environment having its own unique folder names, connection strings, etc. We incorporate parameters on the folder level that contain the unique environment information. The jobs reference these values from the folder they are contained in, so we can easily copy a job from DEV to TEST and the source is the same but the values passed from the parameters are not. This makes it very easy to create many new jobs and copy them across multiple environments and have them work
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Mitratech
No answers on this topic
Professional Services
Fortra
i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
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Mitratech
No answers on this topic
Return on Investment
Fortra
  • JAMS was not the most cost-effective solution to the original program we were implementing at my Agency; but we were able to expand on the services we do provide using it's power and flexibility to enhance other program areas.
  • The cost-model from MVPSI has been great in allowing us to deploy a DEVELOPMENT, STAGING, then PRODUCTION scheduler integrating the platform into our SDLC.
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Mitratech
  • Required fields force robust disclosure information up front.
  • Workday integration enables pre-population of fields which reduces manual entry and saves compliance time.
  • Emails, communications, and disclosure decision memos and stored in a centralized database which helps our team keep compliant records.
  • Automated reminders have led to less ‘chasing’ by compliance.
  • Improved UX has encouraged and increased disclosures, mitigating our company's risk.
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ScreenShots

JAMS Screenshots

Screenshot of Dashboard - Job HistoryScreenshot of Visual Job EditorScreenshot of Centralized Job RepositoryScreenshot of Job Monitor