Jane vs. JRNI

Jane.app could be used for clinics with a single practitioner, or many. It is very easy to navigate, and requires minimal time to learn it's features. I really love this scheduling app over others specifically for me because I offer various modalities (massage therapy, personal training & reflexology) and there are forms for every modality (intake forms and charting forms), that enables me to customize for whichever modality I am using with a client. This is where I see Jane.app as a superior scheduling app for practitioners offering a variety of services. I also love how easy it is to integrate multiple clinics into one scheduling app. I run 2 clinics, and can have a schedule for each, with a simple click of a button. I can't think of a practitioner that wouldn't benefit from this app. I am not sure how cost compares amongst apps, but I find the basic version to be quite cost efficient, with even more features than I have even dabbled in yet

If at any time you have a problem, they will be there to help you, and because the software is simple to use and you can rapidly become accustomed to it, I would strongly recommend it. The software helps a great deal with your requirements, and it keeps getting better over time. They provide excellent enterprise support and are able to construct extremely customized systems in response to customer requirements.

Incentivized

Independently Invited by TrustRadius

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• Jane.app has a wide variety of forms that you can view, edit and use for your clinic, which has been a huge time saver for me (I operate multiple modalities and require different forms for each)
• Jane.app is incredibly simple for scheduling - from implementing your regular schedule, booking appointments, changing appointments, and booking time off. It's a very small learning curve and very seamless to utilize
• Jane.app has a ton of reports that are vey useful in understanding what's working and what isn't in my clinic. From accounts receivable, to new clients booked, to client retention, the reports offer valuable information (from multiple avenues) that guide my decisions efficiently toward growth

• The service team at Booking Bug has always been swift and professional in dealing with our queries, and our configuration and use of Booking Bug has become more efficient as a result of the team's assistance.
• Booking Bug's system of notifications, by way of confirmation emails and booking reminders, are incredibly useful for both clients and staff. Clients arrive 'prepped' with everything that they need to know/bring, and are able to easily amend/cancel appointments where previously they might have failed to attend (without notifying our clinics).
• The configuration process is very simple, and allowed us to specify complicated requirements for individual clinics. We have a range of different services, and Booking Bug easily accommodated these.

• When charting, I would love to be able to edit a chart afterward, without having to use an amendment.
• I would like to be able to edit health history forms after I have signed off of them. Sometimes the client has discussed health issues during treatments that were not included on their HH, and I can't go back and just add on to form
• This is really minor, but when I click on "clients," I would like to see the number of clients I have, instead of having to go right into reports

• Quite a few of our clients book several places per course date in one go. Their feedback is that they don't see anywhere where they can write the names of the course attendees. It's quite usual where the one who books the courses in Bookingbug is not the one attending the course. I would like to see this improved so that it's clear where the client can input the attendees' names.

Booking Bug meets the requirements of our business, and allows us greater time to do what we do best - dealing with clients and providing phenomenal service. Why would we change, when Booking Bug adapts so well to our needs, and their support team assist us so efficiently?!

It would have been 10 were it not for some feedback from clients re multiple bookings.

I like ClinicSense, but I mostly chose Jane because it allows me to easily integrate my other modalities into one scheduling app. ClinicSense felt geared more toward massage therapy speficially, where Jane as flexibility to add in now, and in the future

JRNI is better than Appointy in many ways like easy to use interface, time to time software updates, and real-time support.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It's the only system I've come across where courses can be added very easily. If I had 10 courses to begin with, and suddenly I needed to set up 100 or more, I can do this in a very short period of time. All redundant steps have been eliminated by the clever design.

• Jane.app has allowed me to see reports on client retention, which prompts me to reach out to clients who haven't booked in awhile, increasing retention rate and customer satisfaction
• Jane.app has saved me a ton of time, but having reports readily accessible, meaning I am not taking the time to go through my data and creating my own reports
• Jane.app's reports provide me immediate feedback on number of appointments booked and new clients, which allows me to quickly and easily direct my focus on what is needed most - whether that's reaching out to current clients, or marketing to gain new clients, to coming up with a marketing plan to increase appointments booked. No time is wasted on actions that aren't important to my bottom line (which wasn't really clear to me before I had Jane and access to these reports)

• The fact that clients can book themselves online has reduced pressure on our staff and allowed them to book out of office hours.
• Our clinic staff have more data for each client, and thus are better prepared for each appointment.
• Moving and amending appointments has significantly increased employee efficiency, allowing the team greater time to deal with other items.
• Customers are sent important information prior to their appointments, and customer satisfaction regarding the whole process is greatly improved.