Jane.app vs. JRNI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jane.app
Score 9.8 out of 10
N/A
Jane is a health and wellness practice management platform designed to be helpful now matter how a practice operates, from Jane Software headquartered in North Vancouver. It is available online and on any device, Jane offers branded online booking, beautiful scheduling, insurance management, customizable charting, online intake forms, patient reminders, integrated payment processing, and also supports online appointments (telehealth).
$79
per month (no set up fee)
JRNI
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
JRNI is an enterprise SaaS scheduling platform for personalizing and optimizing the customer journey. JRNI is based on the former BookingBug (rebranded in 2019).
$19.95
per month
Pricing
Jane.appJRNI
Editions & Modules
Base Plan
$79
per month + $25 per additional full license + $12.50 per additional half license
Insurance Plan
$109
per month + $30 per additional full license + $12.50 per additional half license
Corporate Plan
$399
per month + $25 per additional full license + $15 per additional half license
No answers on this topic
Offerings
Pricing Offerings
Jane.appJRNI
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is available in 4 levels and is available by contacting jrni.com.
More Pricing Information
Community Pulse
Jane.appJRNI
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Jane.appJRNI
Small Businesses

No answers on this topic

vCita
vCita
Score 9.7 out of 10
Medium-sized Companies

No answers on this topic

Chili Piper
Chili Piper
Score 8.7 out of 10
Enterprises

No answers on this topic

Zoom
Zoom
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Jane.appJRNI
Likelihood to Recommend
10.0
(1 ratings)
8.2
(8 ratings)
Likelihood to Renew
-
(0 ratings)
8.8
(3 ratings)
Usability
-
(0 ratings)
8.2
(1 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Jane.appJRNI
Likelihood to Recommend
Jane Software, Inc
Jane.app could be used for clinics with a single practitioner, or many. It is very easy to navigate, and requires minimal time to learn it's features. I really love this scheduling app over others specifically for me because I offer various modalities (massage therapy, personal training & reflexology) and there are forms for every modality (intake forms and charting forms), that enables me to customize for whichever modality I am using with a client. This is where I see Jane.app as a superior scheduling app for practitioners offering a variety of services. I also love how easy it is to integrate multiple clinics into one scheduling app. I run 2 clinics, and can have a schedule for each, with a simple click of a button. I can't think of a practitioner that wouldn't benefit from this app. I am not sure how cost compares amongst apps, but I find the basic version to be quite cost efficient, with even more features than I have even dabbled in yet
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JRNI
If at any time you have a problem, they will be there to help you, and because the software is simple to use and you can rapidly become accustomed to it, I would strongly recommend it. The software helps a great deal with your requirements, and it keeps getting better over time. They provide excellent enterprise support and are able to construct extremely customized systems in response to customer requirements.
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Pros
Jane Software, Inc
  • Jane.app has a wide variety of forms that you can view, edit and use for your clinic, which has been a huge time saver for me (I operate multiple modalities and require different forms for each)
  • Jane.app is incredibly simple for scheduling - from implementing your regular schedule, booking appointments, changing appointments, and booking time off. It's a very small learning curve and very seamless to utilize
  • Jane.app has a ton of reports that are vey useful in understanding what's working and what isn't in my clinic. From accounts receivable, to new clients booked, to client retention, the reports offer valuable information (from multiple avenues) that guide my decisions efficiently toward growth
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JRNI
  • The service team at Booking Bug has always been swift and professional in dealing with our queries, and our configuration and use of Booking Bug has become more efficient as a result of the team's assistance.
  • Booking Bug's system of notifications, by way of confirmation emails and booking reminders, are incredibly useful for both clients and staff. Clients arrive 'prepped' with everything that they need to know/bring, and are able to easily amend/cancel appointments where previously they might have failed to attend (without notifying our clinics).
  • The configuration process is very simple, and allowed us to specify complicated requirements for individual clinics. We have a range of different services, and Booking Bug easily accommodated these.
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Cons
Jane Software, Inc
  • When charting, I would love to be able to edit a chart afterward, without having to use an amendment.
  • I would like to be able to edit health history forms after I have signed off of them. Sometimes the client has discussed health issues during treatments that were not included on their HH, and I can't go back and just add on to form
  • This is really minor, but when I click on "clients," I would like to see the number of clients I have, instead of having to go right into reports
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JRNI
  • tbh i would like it to be less costy so all businesses can use it
  • i would like you to add an easy way of communicating through out the app it self
  • less bugs more development.
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Likelihood to Renew
Jane Software, Inc
No answers on this topic
JRNI
Booking Bug meets the requirements of our business, and allows us greater time to do what we do best - dealing with clients and providing phenomenal service. Why would we change, when Booking Bug adapts so well to our needs, and their support team assist us so efficiently?!
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Usability
Jane Software, Inc
No answers on this topic
JRNI
It would have been 10 were it not for some feedback from clients re multiple bookings.
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Alternatives Considered
Jane Software, Inc
I like ClinicSense, but I mostly chose Jane because it allows me to easily integrate my other modalities into one scheduling app. ClinicSense felt geared more toward massage therapy speficially, where Jane as flexibility to add in now, and in the future
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JRNI
JRNI is better than Appointy in many ways like easy to use interface, time to time software updates, and real-time support.
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Scalability
Jane Software, Inc
No answers on this topic
JRNI
It's the only system I've come across where courses can be added very easily. If I had 10 courses to begin with, and suddenly I needed to set up 100 or more, I can do this in a very short period of time. All redundant steps have been eliminated by the clever design.
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Return on Investment
Jane Software, Inc
  • Jane.app has allowed me to see reports on client retention, which prompts me to reach out to clients who haven't booked in awhile, increasing retention rate and customer satisfaction
  • Jane.app has saved me a ton of time, but having reports readily accessible, meaning I am not taking the time to go through my data and creating my own reports
  • Jane.app's reports provide me immediate feedback on number of appointments booked and new clients, which allows me to quickly and easily direct my focus on what is needed most - whether that's reaching out to current clients, or marketing to gain new clients, to coming up with a marketing plan to increase appointments booked. No time is wasted on actions that aren't important to my bottom line (which wasn't really clear to me before I had Jane and access to these reports)
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JRNI
  • making one of the most repeated processes easier and simple
  • saving the emplyees time so they can produce more
  • elemenating hassle of arranging and organizing appts. everytime
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