JBoss SOA Platform vs. OpenText MBPM

JBoss Enterprise SOA Platform is great when you are looking at building more or less pure Java applications and SOA micro-services that may integrate with multiple external data sources. It is less useful when you are looking to build simple SOA applications that are simple in nature since the overhead associated with deploying as well as learning BPEL.

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Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.

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• JBoss is open source so the cost overhead to deploy and build application is very low.
• JBoss Enterprise SOA Platform and its parent Redhat are reputed and well adapted in the industry so it is easy to find best practices documentation for complex deployments of JBoss middleware.

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• Complex routing of tasks based on calculated criteria
• Linking between tasks and accessing relevant information
• Organising, scheduling and prioritising
• Different views for different people

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• JBoss Enterprise SOA Platform is dependent and build for JEE/Java application so using a different programming paradigm will be much harder.
• There is still a learning curve to get familiar with BPEL making it harder to get an SOA micro-service up and running compared to a fully cloud-based service

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• The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
• Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
• One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.

There are other products that seem to be a better fit for future initiatives.

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Although it is intuitive to use it does require training

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Redhat support generally is great and that is true for the JBoss Enterprise SOA Platform as well. Even if you do not buy support from Redhat, you can reply on the discussion board and bug fixes via the open-source JBoss without much trouble.

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Great customer service for an API support related query

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Oracle SOA Suite (Oracle BPM + Oracle BPEL + other components) and IBM WebSphere middleware is most costly and suited if you are already using applications and other middleware components from these vendors. Mulesoft (Salesforce Mule ESB) is best when you need deep integration with one of Salesforce's existing products. JBoss and Apache Web Server are best when you do not want to invest infant CapEx/OpEx on license fee. Apache Web Server based middleware is best for simple SOA applications.

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We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.

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• Positive impact on the business by being able to use existing Java/JEE expertise to build and deploy applications and business services.
• Positive ROI due to no license cost for JBoss Enterprise SOA.

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• The development of the ticketing system has enabled us to greatly improve customer relationships
• The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
• Management information from the system has improved decision making

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