JENTIS vs. ObservePoint

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JENTIS
Score 8.7 out of 10
N/A
JENTIS - The data collection tool for the new tracking era. JENTIS is not an analytics, advertising or storage tool. JENTIS specialises on collecting first party data for the entire martech stack. Its data capture technology is a combination of client-side and server-side tracking in one tool. First party data is collected on the user's website and then pushed server-side where the user has full control. Jentis was founded in 2020, and is headquartered in Vienna.N/A
ObservePoint
Score 8.9 out of 10
N/A
ObservePoint is a web analytics tagging audit tool.
$158
per month
Pricing
JENTISObservePoint
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JENTISObservePoint
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
JENTISObservePoint
Security
Comparison of Security features of Product A and Product B
JENTIS
8.0
1 Ratings
7% below category average
ObservePoint
-
Ratings
Role-based user permissions8.01 Ratings00 Ratings
Tag Management
Comparison of Tag Management features of Product A and Product B
JENTIS
7.6
1 Ratings
6% below category average
ObservePoint
-
Ratings
Tag library6.01 Ratings00 Ratings
Tag variable mapping10.01 Ratings00 Ratings
Ease of writing custom tags5.01 Ratings00 Ratings
Rules-driven tag execution10.01 Ratings00 Ratings
Page load times7.01 Ratings00 Ratings
Data Management & Integrity
Comparison of Data Management & Integrity features of Product A and Product B
JENTIS
8.5
1 Ratings
2% above category average
ObservePoint
-
Ratings
Data distribution management7.01 Ratings00 Ratings
Universal data layer10.01 Ratings00 Ratings
Best Alternatives
JENTISObservePoint
Small Businesses
Google Tag Manager
Google Tag Manager
Score 8.8 out of 10
StatCounter
StatCounter
Score 9.0 out of 10
Medium-sized Companies
Tealium Customer Data Hub
Tealium Customer Data Hub
Score 8.9 out of 10
Siteimprove
Siteimprove
Score 8.3 out of 10
Enterprises
Tealium Customer Data Hub
Tealium Customer Data Hub
Score 8.9 out of 10
Contentsquare
Contentsquare
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JENTISObservePoint
Likelihood to Recommend
9.0
(1 ratings)
8.9
(9 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
7.0
(1 ratings)
9.1
(1 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
7.3
(2 ratings)
Support Rating
9.0
(1 ratings)
10.0
(4 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
9.1
(2 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
JENTISObservePoint
Likelihood to Recommend
JENTIS GmbH
It is a good solution for everyone who needs to collect data in a gdpr comliant environment. Beside this JENTIS is a good solution to collect higher quality data, that can be used for marketing. There are other solutions out there, but at least some of them require a in house development team. So JENTIS is a good way to get tracking data issues sorted.
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ObservePoint
ObservePoint is a great tool for automating page testing and standardizing campaigns to observe accurate customer insights. You can identify customer mapping journey. They also help in data protection and insights which are very important and essential these days. They should work more on easy interface designs. Overall, it is the best.
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Pros
JENTIS GmbH
  • Solid system, without outages
  • helps to get better data
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ObservePoint
  • The UI for ObservePoint is intuitive and robust. This makes training new engineers and using the product easy and productive.
  • All Audit exports are formatted as tab delimited text files making the data easy to analyze and manipulate in a Spreadsheet or database.
  • The list of tag vendors that are discoverable is comprehensive making it easy to interrogate most any tagging implementation.
  • Standard reporting within the UI is robust and easy to consume.
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Cons
JENTIS GmbH
  • support more tracking pixels
  • quicker developments
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ObservePoint
  • Page details, although interesting, are not very useful as the data is too granular and not possible to integrate with other analytics data for insights.
  • Some of the custom tagging may be a little complicated, so sometimes we need an engineer or an ObservePoint tech to help us out.
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Likelihood to Renew
JENTIS GmbH
No answers on this topic
ObservePoint
ObservePoint has a robust solution that is well supported and is continually innovating to meet new business and technology needs.
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Usability
JENTIS GmbH
JENTIS is a startup and there are things to improve, but the company releases improvements on a regular base. So it is much better than it was a year ago. Now it’s quite easy to use for someone with a tech background. There are also some JENTIS partners who are able to support us
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ObservePoint
It's easy to navigate and learn. The reporting and output are intuitive and robust features for finding and identifying actionable insight.
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Reliability and Availability
JENTIS GmbH
No answers on this topic
ObservePoint
I've only experienced one system availability issue in the 3 years we've been using it.
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Performance
JENTIS GmbH
No answers on this topic
ObservePoint
Sometimes it can get a bit slow when auditing particularly huge sites but recent upgrades in infrastructure have done a lot to mitigate this behavior.
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Support Rating
JENTIS GmbH
JENTIS provides helpful account managers. We always got quick and good help from them. No issues at all regarding support. Everything is good in our opinion.
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ObservePoint
Support is very strong indeed and has been consistent over the last 4 years. They are also friendly and tag nerds like me!
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In-Person Training
JENTIS GmbH
No answers on this topic
ObservePoint
Instructor was knowledgeable and delivered the content well.
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Online Training
JENTIS GmbH
No answers on this topic
ObservePoint
It's easy to find the information you need when you need it and it is easy to consume.
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Implementation Rating
JENTIS GmbH
No answers on this topic
ObservePoint
Start with small audits until you have determined what you might want to filter out.
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Alternatives Considered
JENTIS GmbH
Our organization is based in Austria and so is JENTIS which is a great benefit for us. This helps us when we have some strategic questions regarding tracking and data quality. Google Tag Manager is a bit easier to use but you need to get everything done by yourself or external agencies. Legal situation regarding US based companies is also not clear, in my opinion.
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ObservePoint
I have not used any other product other than ObservePoint for my requirements. there are a number of features for which it has proved helpful. Technology Governance ensures our data collection tools and processes are executing as planned, so our organization can make better decisions based on better data and so on
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Scalability
JENTIS GmbH
No answers on this topic
ObservePoint
I have not reached an unreasonable product limitation as of yet.
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Return on Investment
JENTIS GmbH
  • higher efficiency in marketing
  • data enrichment provides new opportunities
  • reduces legal risks
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ObservePoint
  • ObservePoint has helped us quickly (within minutes) catch when a process or pathing on the website breaks, which allows us to fix it quickly. Whether technical/dev or analytics issues, without ObservePoint, they could have been undetected for weeks.
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